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Outlet Manager Jobs in Calgary, AB (NOW HIRING)

Wahi

Licensed Realtor - Calgary Area

Calgary, AB · On-site

Wahi's insights are regularly cited by leading Canadian media outlets. You get: A boutique ... and CRM systems Self-motivated, organized, and professional Valid Alberta driver's license and ...

Stone Creek Resorts, Inc.

Bartender

Canmore, AB

Position Summary Reporting to the Food & Beverage Manager - The Bartender is responsible for ... Flexibility to work in all Food & Beverage outlets and adapt to changing demands. * Willingness to ...

Ace Casinos

PM Line Cook

Calgary, AB

$18 - $19/hr

Assists Food & Beverage management team with stock-take as requested. Assists in transporting of ... Follow outlet policies, procedures, and service standards. Professional demeanor and ability to ...

FAIRMONT

Night Guest Agent (Part-time)

Calgary, AB

Create cutting edge and high dishes for our food and beverage outlets and banquets. Create for ... Reporting to the Front Office Manager. Key Responsibilities * Complete nightly audit procedures and ...

Pomeroy Lodging LP

Banquet Server

Calgary, AB · On-site

CA$15/hr

Perform other duties as requested by Management. * Ensure guest satisfaction throughout the ... Food and Beverage discounts at ALL 6 of our dining outlets * Growth and development opportunities ...

AGAT Laboratories

Maintenance Technician

Calgary, AB · On-site

... outlets. * Act as quickly and responsibly as possible to return the building to its normal operating status and inform Management of any such emergencies. * Ensure own safety, and the safety of co ...

Pomeroy Lodging LP

Retail Sales Associate

Calgary, AB · On-site

CA$18/hr

Monitor stock levels, restock shelves, and inform management when products are running low ... Food and Beverage discounts at ALL 6 of our dining outlets * Growth and development opportunities ...

Ace Casinos

Casino Host (Slots) - FT

Calgary, AB

$18.50/hr

This position professionally manages guest experiences in an active, hands-on manner, via ... outlets of the Casino and third-party venues (as required). Frequent Talk/hear - Must be able to ...

Heritage Park

Dishwasher

Calgary, AB · On-site

$15.50/hr

... kitchen outlet at Heritage Park. Responsibilities: Kitchen Support * Maintain a clean kitchen ... Manage trash cans throughout the shift, and remove full trash cans and boxes at the end of each ...

Pomeroy Lodging LP

Switchboard Agent

Calgary, AB · On-site

CA$18/hr

Room assignment and inventory management for all guests, including groups, tours and VIP guests ... Food and Beverage discounts at ALL 6 of our dining outlets * Growth and development opportunities ...

RR46

PR Strategist - AdFarm

Calgary, AB · On-site

Manage reputation and crisis communication,monitoringbrandsentimentand guidingproactive and ... platforms and relevant media outlets. * Use analytics tools to assess performance ...

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Showing results 21-40

All JobsOutlet JobsOutlet Manager JobsOutlet Manager Jobs in Calgary, AB

Outlet Manager information

What is an outlet manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outlet manager?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.

What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

What cities near Calgary, AB are hiring for Outlet Manager jobs?

Cities near Calgary, AB with the most Outlet Manager job openings:

Outlet Manager jobs near you
Infographic showing various Outlet Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Mid-Senior Hospitality Professionals

Hire Resolve.com

Calgary, AB • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 23 hours ago

Job description

Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals for a range of mid-senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align.

Key Responsibilities
  • Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets
  • Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
  • Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
  • Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
  • Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including OHS requirements and incident reporting
  • Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
  • Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
  • Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
  • Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
  • Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment

Requirements

  • Diploma or bachelor's degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
  • 5-12+ years of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations)
  • Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments
  • Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
  • Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, scheduling/labour management platforms, and advanced Excel)
  • Working knowledge of Canadian employment practices and health and safety expectations (including OHS compliance; requirements may vary by province)
  • Strong communication skills in English; French is an advantage for roles in Quebec and bilingual environments
  • Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development

Apply