ZipRecruiter

Log In

1

Outbound Operations Manager Jobs in Washington (NOW HIRING)

Daikin

Branch Manager Trainee

Springfield, VA · On-site

... of the branch operations and branch manager position. This will include either shadowing to ... Conduct outbound calls of existing and lost customer accounts. * Maintain sales programs within ...

Td

Assistant Store Manager (Annandale)

Annandale, VA

$32 - $47.75/hr

... Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education ... Sales and Operational Management skills * Ability to manage competing priorities * Previous ...

Td

Assistant Store Manager (Gaithersburg)

Gaithersburg, MD · On-site

$29.75 - $44.50/hr

... Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education ... Sales and Operational Management skills * Ability to manage competing priorities * Previous ...

Td

Assistant Store Manager (Clarendon)

Arlington, VA · On-site

$32 - $47.75/hr

... Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education ... Sales and Operational Management skills * Ability to manage competing priorities * Previous ...

HTP Solutions

Broker Account Manager

Mclean, VA

$70K/yr

This in-office role combines business development, outbound prospecting, and full loan origination ... Collaborate with marketing and operations to provide broker feedback and enhance tools like the ...

Sims Limited

NF Scale Operator

Upper Marlboro, MD

$15.75 - $20.25/hr

Communicate material discrepancies promptly to Operations Managers. * Follow detailed specifications for outbound loads. * Adhere to all company safety and environmental standards. * Collaborate ...

Specialty Pool & Fountain

Office Manager

Rockville, MD · On-site

$45K - $60K/yr

The Office Manager is the operational backbone of the branch and the General Managers primary ... Own all inbound and outbound customer communication (phone, email, text, portal) during business ...

Specialty Pool & Fountain

Office Manager

Rockville, MD · On-site

$45K - $60K/yr

The Office Manager is the operational backbone of the branch and the General Manager's primary ... Own all inbound and outbound customer communication (phone, email, text, portal) during business ...

lls

Temporary Assistant Manager - Sales

Leesburg, VA · On-site

$1.0K/wk

... operations of the store in the absence of the Store Manager. * Assisting with the upkeep of the flooring warehouse * Proactive selling including outbound sales calls to customers and pros. What you ...

next page

Showing results 1-20

All JobsOutbound Operations JobsOutbound Operations Manager JobsOutbound Operations Manager Jobs in Washington

Outbound Operations Manager information

See Washington salary details

$35.7K

$83.5K

$153.5K

How much do outbound operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for outbound operations manager in Washington is $83,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $103,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outbound Operations Manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

How much is an operations manager paid?

The average salary for an Outbound Operations Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and strong skills in logistics, leadership, and data analysis can influence compensation.

What is the role of an outbound operations manager?

An outbound operations manager oversees the planning, coordination, and execution of outbound logistics, including shipping, delivery, and distribution processes. They ensure timely and efficient order fulfillment, manage staff, optimize routes, and use logistics software to improve operational performance.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in operational environments. Understanding and balancing these P's is essential for effective operations management roles such as Outbound Operations Manager.

What are some common challenges faced by Outbound Operations Managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

What is the highest salary of an operations manager?

The highest salary for an operations manager can reach over $130,000 annually, especially in large corporations or industries like technology and finance. Senior operations managers with extensive experience and specialized skills may earn even higher compensation, including bonuses and stock options.

What does an Outbound Operations Manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are popular job titles related to Outbound Operations Manager jobs in Washington? For Outbound Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Washington look for? The top searched job categories for Outbound Operations Manager jobs in Washington are:
Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in Washington as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $83,458 per year, or $40.1 per hour.
Branch Manager Trainee

Branch Manager Trainee

Daikin

Springfield, VA • On-site

Full-time

Posted 17 days ago

Daikin rating

7.7

Company rating: 7.7 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

198th of 430 rated machine equipment manufacturers

Job description

The Branch Manager Trainee's Responsibilities include taking direction from multiple sources to learn all aspects of the branch operations and branch manager position. This will include either shadowing to fulfilling the duties of each role within the branch up to and including graduation to the role of Branch Manager. The BMT is a strong team player, results oriented, has a dedication to excellence and a sense of urgency to achieve business objectives.
Position Responsibilities may include, in addition to;
  • Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts.
  • Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.
  • Provide excellent customer service via walk-ins, phone calls and e-mails.
  • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
  • Periodically reach out to customers to determine satisfaction with the organization, products and services
  • Maintain records and prepare reports on sales activities and manage inventory levels.
  • Expand knowledge of HVAC products and keep current with latest trends within the industry
  • Learn the roles and responsibilities of all functions and responsibilities within the branch including: CSRs/Inside Sales Representatives, Warehouse Associates, Drivers and Branch Manager.
    • CSR - Counter duties: Face to face interaction with customers, complete transactions using Mincron; etc.
    • Warehouse duties: safely operate a forklift, proper and safe loading/unloading and stacking techniques, filling customer orders - Will Call; etc.
    • Driver duties: delivery process, documentation procedures, DOT regulations and internal safety protocols
    • Branch Manager duties: Learn employee relations, timekeeping, inventory control, asset protection; etc.
  • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
  • Ensure branch showroom is adequately stocked, cleaned and organized as well as the warehouse and showroom and ensure there are no safety hazards
  • Perform other duties as assigned

Nature & Scope:
  • Possesses a broad theoretical job knowledge typically obtained through advanced education
  • Has no discretion to deviate from established procedures by performing structured work assignments
  • Work is closely supervised
  • Problems faced are not typically difficult nor complex
  • Explains facts, policies and practices related to job area

Knowledge & Skills:
  • Knowledge of MS Office including Word, Excel and Power Point.
  • Ability to learn and demonstrate knowledge of the complete operations of the branch in a period of 8-12 months and be ready to move into a Branch Manager position when training is complete
  • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
  • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
  • Developing rapport and effective listening skills including high level of professionalism - patience, poise and tact
  • Effective verbal and written communication skills.
  • Effective organizational skills and time management skills including ability to prioritize and multi-task.
  • High level of attention to detail and accuracy
  • Ability to establish positive working relationships with internal and external customers and employees.
  • Ability to develop leadership skills including delegation, performance management and personnel development
  • Ability to use good judgement and strong work ethics and integrity on the job.
  • Knowledge of HVAC equipment / products is preferred
  • Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner
  • Ability to understand and follow procedures, work instructions and company policies

Experience:
  • 1 - 3 years customer service, retail or HVAC preferred

Education/Certification:
  • Bachelor's degree in business - Prefer degree in Business, Sales, HVAC related field OR equivalent experience

People Management: No
Physical Requirements / Work Environment:
  • Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:
  • Manager, Regional Operations (ROM)

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Daikin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply