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Outbound Operations Manager Jobs in Washington (NOW HIRING)

Goodshuffle Pro

SMB Sales Manager

Washington, DC · On-site

$150K - $180K/yr

These small businesses have managed operations with spreadsheets at best, memory at worst. We ... You'll strengthen the outbound motion, hire and develop the people responsible for running it ...

Goodshuffle Pro

SMB Sales Manager

Washington, DC · On-site

$150K - $180K/yr

These small businesses have managed operations with spreadsheets at best, memory at worst. We ... You'll strengthen the outbound motion, hire and develop the people responsible for running it ...

Capital Electric

Be Seen First

Outbound Warehouse Lead

Upper Marlboro, MD · On-site

$24 - $27/hr

Strong organizational and time management skills to keep operations running smoothly. * Solid foundational reading, writing, and arithmetic abilities. * Possess a sharp eye for detail and a ...

SPARGO

Customer Care Specialist

Reston, VA · On-site

$17.75 - $23.50/hr

This position reports to the Call Center Operations Manager and supports the registration, housing ... Perform outbound calls to follow up and resolve issues in a timely fashion. * Perform other duties ...

DSV A/S

Data Center Supervisor II

Sterling, VA · On-site

$168K/yr

Data Center Supervisor II Time Type: Full Time The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer ...

Spargo Inc

Customer Care Specialist

Reston, VA · On-site

$18/hr

This position reports to the Call Center Operations Manager and supports the registration, housing ... Perform outbound calls to follow up and resolve issues in a timely fashion. * Perform other duties ...

Sonepar

Receiving Manager

Upper Marlboro, MD · On-site

$84K - $127K/yr

This role is responsible for managing inbound scheduling, dock operations, vendor compliance, and coordination with inventory and outbound teams. The Receiving Manager drives process improvements ...

Sonepar

Receiving Manager

Upper Marlboro, MD · On-site

$84K - $127K/yr

This role is responsible for managing inbound scheduling, dock operations, vendor compliance, and coordination with inventory and outbound teams. The Receiving Manager drives process improvements ...

nitra

Sales Manager

Washington, DC · On-site

You'll manage a team focused on outbound sales to healthcare providers-primarily medspas, private ... Strong track record of hitting or exceeding team quotas and scaling early sales operations

nitra

Sales Manager

Washington, DC

You'll manage a team focused on outbound sales to healthcare providers--primarily medspas, private ... Strong track record of hitting or exceeding team quotas and scaling early sales operations

Target

Inbound Operations Team Leader

Washington, DC

$26 - $44.20/hr

The General Merchandise and Food Sales team leads inbound, outbound, replenishment,and promotional ... Retail business fundamentals,includingdepartment sales trends, inventory management, guest shopping ...

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All JobsOutbound Operations JobsOutbound Operations Manager JobsOutbound Operations Manager Jobs in Washington

Outbound Operations Manager information

See Washington salary details

$35.7K

$83.5K

$153.5K

How much do outbound operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for outbound operations manager in Washington is $83,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $103,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While salaries can be high, they generally depend on the size of the company and the complexity of operations.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are popular job titles related to Outbound Operations Manager jobs in Washington? For Outbound Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Washington look for? The top searched job categories for Outbound Operations Manager jobs in Washington are:
Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in Washington as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $83,458 per year, or $40.1 per hour.

SMB Sales Manager

Goodshuffle Pro

Washington, DC • On-site

$150K - $180K/yr

Full-time

Posted 14 days ago

Job description

Have you ever been to a wedding and really noticed everything in the space? The flowers, tables, lighting, and dance floor didn't just appear - dozens of vendors worked behind the scenes to create that magic.
The events industry Goodshuffle powers runs on passion and determination. These small businesses have managed operations with spreadsheets at best, memory at worst. We believe they deserve tools that match their dedication to creating life's most memorable moments.
Our mission: bring joy to the business of events.
The Role
You'll take Goodshuffle's growth goals and turn them into clear expectations, scalable systems, and strong execution across the sales team. Your value will come from building the people, playbooks, and operating rhythms that make strong performance repeatable.
A major part of the role is owning the BDR function end to end. You'll strengthen the outbound motion, hire and develop the people responsible for running it, create a meaningful path from BDR to AE, and address performance directly when someone is not meeting the bar.
You'll also give leadership a clear and honest view of the funnel. That means identifying problems before they affect revenue, building a forecast based on what is actually happening in the pipeline, and bringing forward both the risk and your recommendation for what we should do next.
Goodshuffle has a strong inbound foundation and an outbound motion that is still taking shape. You'll inherit an established sales methodology, meaningful call and performance data, and early playbooks that need to become more consistent, measurable, and scalable.
Success looks like a sales organization that becomes more consistent and capable as it grows: more fully ramped reps hitting quota, more reliable forecasts, a healthier outbound pipeline, and enough strength on the bench that one departure does not stall progress.
Core Responsibilities
Pipeline Engine
  • Build the outbound BDR motion into a consistent source of AE-accepted, DRIVE-qualified opportunities.
  • Use call data, conversion performance, and AE feedback to improve targeting, messaging, coaching, and handoff quality.
  • Hold the team accountable to both activity and outcomes without confusing more volume with better performance.
Team and Talent
  • Maintain a strong hiring pipeline for future BDR openings.
  • Develop BDRs toward clear AE promotion standards and make advancement decisions based on demonstrated readiness.
  • Address underperformance early, coach directly, and make timely decisions when improvement does not happen.
Funnel Discipline and Forecasting
  • Monitor rep performance against meaningful expectations and identify risk early enough to intervene.
  • Build and defend the forecast through deal-by-deal inspection-not rep optimism.
  • Own the standards and accountability that keep CRM data and DRIVE documentation reliable.
AI and Automation
  • Use AI and automation to improve outbound quality, coaching, call analysis, and CRM workflows.
  • Look for ways to increase productivity and pipeline coverage without treating additional headcount as the first answer.
Market and Product Authority
  • Build meaningful expertise in the event rental industry and the customers Goodshuffle serves.
  • Translate customer, competitive, and vertical insight into practical coaching that improves how the team sells.
Non-Negotiables
Proven builder: You have led at least two distinct examples of building, rebuilding, or meaningfully scaling an SDR or BDR function.
Systems-oriented: You reach for clear standards, playbooks, data, and coaching rhythms rather than relying on personal heroics.
Disciplined: You hold the team to a consistent standard and communicate the forecast leadership needs to hear-even when it is not the number anyone wants.
Decisive: You make timely, evidence-based decisions about hiring, performance, promotion, and termination.
Discerning: You can diagnose the most important problem in a rep's performance rather than trying to fix everything at once.
Curious: You are prepared to become a student of the events industry and go deeper than surface-level product knowledge.
You'll Have an Edge With
  • Bilingual fluency; English and Spanish is strongly preferred, and English and French is also a plus.
  • HubSpot administration or strong CRM data fluency.
  • Experience managing a quota-carrying team of five or more reps.
  • A vertical SaaS or SMB sales-management background.
  • A track record of successfully developing and promoting reps internally.
You May Thrive Elsewhere If You
  • Want to be the top individual seller rather than build the system underneath the team.
  • Prefer inheriting a mature playbook to building and improving one.
  • Tend to delay difficult conversations about performance.
  • Prefer managing from dashboards rather than staying close to calls, reps, and individual deals.
  • Want strategic ownership without the operational responsibility that comes with it.
Compensation
OTE: $150,000-$180,000
Base salary: $100,000-$120,000
The remainder will be variable compensation tied to team performance, outbound pipeline, forecast accuracy, and successful talent development.
The final offer will be determined by experience and internal leveling.

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