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Outbound Customer Service Agent Jobs (NOW HIRING)

Senture

Customer Service Agent

$15.75 - $21.25/hr

As a Customer Service Agent, you'll be the voice of our clients--handling both inbound and outbound calls with professionalism and care. You'll use web-based tools to resolve inquiries efficiently ...

Liveops

Remote Customer Service Agent

Lebanon, TN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Savannah, GA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Pensacola, FL · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Hampton, VA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Franklin, TN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Wichita Falls, TX · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Bessemer, AL · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Norfolk, VA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Coral Springs, FL · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Columbia, TN · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Albany, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Tempe, AZ · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Gilbert, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Hendersonville, TN · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Youngstown, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Miami Beach, FL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Outbound Customer Service Agent information

See salary details

$10

$18

$26

How much do outbound customer service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for outbound customer service agent in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Outbound Customer Service Agent vs Inbound Customer Service Representative?

FeatureOutbound Customer Service AgentInbound Customer Service Representative
Primary RoleProactively contacts customers to promote products, follow up, or resolve issuesResponds to incoming customer inquiries and provides support
Work EnvironmentCall centers, remote, or office settingsCall centers, remote, or office settings
Required SkillsCommunication, persuasion, product knowledgeCommunication, problem-solving, product knowledge
Common CertificationsCustomer service training, sales certificationsCustomer service training, communication skills

While both roles involve customer interaction, Outbound Customer Service Agents focus on proactive outreach, sales, and follow-ups, whereas Inbound Customer Service Representatives handle incoming inquiries and support requests. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What does an outbound customer service agent do?

An outbound customer service agent contacts customers proactively to follow up on products or services, resolve issues, or promote offers. They use communication tools like phone, email, or chat and require strong communication and problem-solving skills. The role often involves maintaining customer records and meeting performance targets.

What is an outbound customer service agent role?

An outbound customer service agent is responsible for proactively contacting customers via phone, email, or other communication channels to provide support, follow up on inquiries, or promote products and services. This role often requires strong communication skills, patience, and familiarity with customer relationship management (CRM) tools. Agents may work in call centers or remote environments and typically follow scripts or guidelines to ensure consistent service quality.

What cities are hiring for Outbound Customer Service Agent jobs?

Cities with the most Outbound Customer Service Agent job openings:

What states have the most Outbound Customer Service Agent jobs?

States with the most job openings for Outbound Customer Service Agent jobs include:

What are popular job titles related to Outbound Customer Service Agent jobs?

For Outbound Customer Service Agent jobs, the most frequently searched job titles are:

Outbound Customer Service Agent jobs near you
Infographic showing various Outbound Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,096 per year, or $18.3 per hour.

Customer Service Agent

Remote

Senture
1 - 5K employees
Learn more about Sentureexternal

$15.75 - $21.25/hr

Other

Re-posted 11 days ago

Senture rating

5.7

Company rating: 5.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

42nd of 72 rated call and contact centers

Job description

Customer Service Agent

Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply

We're excited to share this opportunity as part of our talent pipeline for upcoming roles. While this position may not be immediately available, we're actively identifying top talent for future openings.

As a Customer Service Agent, you'll be the voice of our clients—handling both inbound and outbound calls with professionalism and care. You'll use web-based tools to resolve inquiries efficiently, ensuring every customer interaction is smooth, helpful, and positive. If you're passionate about delivering great service and thrive in a fast-paced environment, we'd love to hear from you!

Important: You must complete assessments. Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load—this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications
  • High School Diploma or GED
  • Prior call center or customer service experience highly desired
  • Effective verbal and written communication skills
  • Ability to multi-task
  • Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs
  • Ability to sit for extended periods of time
  • Ability to successfully pass a background investigation and drug screen
  • Must successfully pass preemployment criteria testing and internet speed test

Candidates must meet the following requirements to work from home:

  • Enclosed and secure work area with zero distractions
  • Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office.
  • Must be able to meet the minimum internet speed requirements of the program.
  • Hotspots, satellite and wireless internet service is NOT allowed for this role.
Responsibilities
  • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
  • Document each customers inquiry information into a database.
  • Verify customers information, making corrections and updates as needed.
  • Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
  • Follow-up with callers as necessary.
  • Use statistical contact center data to make improvements to performance.
  • Outbound calling for surveying to obtain client specific information.
  • Shift and Schedule adherence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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