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Outbound Customer Sales Representative Jobs (NOW HIRING)

Fort Freight

Customer Sales Representative

Muskegon, MI · On-site

$690 - $890/wk

About the Role Fort Freight is seeking a driven Sales Representative to help expand our customer ... Comfortable initiating conversations and conducting outbound prospecting. * Self-motivated ...

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Outbound Customer Sales Representative information

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How much do outbound customer sales representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for outbound customer sales representative in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an outbound customer sales representative?

An Outbound Customer Sales Representative is a professional who contacts potential or existing customers, typically by phone or email, to promote products or services and generate sales. Their primary goal is to persuade customers to make purchases, set appointments, or learn more about the company's offerings. They often work with sales targets, follow call scripts, and maintain customer records. Strong communication and persuasion skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outbound customer sales representative?

To thrive as an Outbound Customer Sales Representative, you need strong communication, persuasive selling abilities, and a basic understanding of sales principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone dialer systems, and lead tracking tools is typically required. Resilience, active listening, and a goal-driven attitude are standout soft skills in this role. These skills and qualities are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a competitive environment.

What are some common challenges faced by outbound customer sales representatives, and how can they be overcome?

Outbound Customer Sales Representatives often encounter challenges such as handling high rejection rates, maintaining motivation, and effectively managing time between calls and follow-ups. To overcome these, it's important to develop resilience, adopt a positive mindset, and utilize effective sales scripts. Regular training, supportive team environments, and strong communication with supervisors can also help representatives stay motivated and improve performance over time.

What is the difference between Outbound Customer Sales Representative vs Inbound Customer Service Representative?

AspectOutbound Customer Sales RepresentativeInbound Customer Service Representative
Primary RoleProactively contacts potential or existing customers to sell products or servicesResponds to customer inquiries and provides support or information
Work EnvironmentSales-focused, often in call centers or sales officesCustomer support centers, call centers, or service departments
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Common CertificationsNone specific, but sales or communication training helpfulCustomer service certifications optional

While both roles involve communication via phone or online, Outbound Customer Sales Representatives focus on actively reaching out to sell products or services, whereas Inbound Customer Service Representatives handle incoming customer inquiries and support. The roles differ mainly in their proactive versus reactive nature, but both require strong communication skills and are vital in customer engagement strategies.

What cities are hiring for Outbound Customer Sales Representative jobs?

Cities with the most Outbound Customer Sales Representative job openings:

What states have the most Outbound Customer Sales Representative jobs?

States with the most job openings for Outbound Customer Sales Representative jobs include:

What are popular job titles related to Outbound Customer Sales Representative jobs?

For Outbound Customer Sales Representative jobs, the most frequently searched job titles are:

Outbound Customer Sales Representative jobs near you

Outbound Customer Sales Representative

Hartland, WI • Remote

Batteries Plus
Retail • 5 - 10K employees
Learn more about Batteries Plusexternal

Full-time

Posted 27 days ago

Batteries Plus rating

6.0

Company rating: 6.0 out of 10

Batteries Plus

Based on 88 frontline employees who took The Breakroom Quiz

6.7

Company rating compared to similar companies: 6.7 out of 10

Technology retailers average

Based on 5,041 frontline employees who took The Breakroom Quiz

The best things about working at Batteries Plus

  • 88%

    88% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 87%

    87% say they have respectful managers

    say they have respectful managers

  • 84%

    84% say their job doesn’t spill into unpaid time

    say their job doesn’t spill into unpaid time

Featured by Batteries Plus, based on 88 Breakroom Quiz responses from their frontline employees

Job description

Batteries Plus is looking for an energetic, competitive, and goal-oriented Outbound Customer Sales Representative to join our Commercial team. In this role, you'll focus on high-volume outbound calling, turning leads into active accounts, and driving revenue growth across our commercial channels. If you thrive in a fast-paced environment and are motivated by results, this is your chance to help power the growth of a nationally recognized brand.What You'll DoMake outbound calls to targeted organizations and connect with decision-makers.Deliver compelling sales pitches that highlight the value of Batteries Plus products and services.Convert leads into accounts, generating revenue for both corporate and franchise stores.Follow up on leads, referrals, and inquiries to maximize sales opportunities.Consistently achieve sales quotas and activity goals, logging all interactions in CRM (Salesforce).Collaborate with sales coaches, store owners, and cross-functional teams for seamless customer transitions.Participate in training, sales meetings, and special projects to sharpen your skills and support growth.What We're Looking ForAssociate degree in Business, Marketing, or Communications preferred (or 4 years of experience in lieu of degree).At least 1 year of inside sales, outbound phone sales, or cold-calling experience with proven success.Excellent verbal communication and confident phone presence with a consultative sales style.Strong negotiation, closing, and relationship-building skills.Self-motivated, competitive, and comfortable in a high-pressure sales environment.Proficiency in Microsoft Office, Google Workspace, and CRM tools (Salesforce strongly preferred).Coachable, adaptable, and a team player who thrives in a fast-moving environment.Why Batteries PlusJoin a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.Apply TodayBring your drive, resilience, and sales expertise to Batteries Plus, and help us power smarter growth strategies for the future.EEOC StatementBatteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit-based factors, and any other protections afforded under state or local laws.
Job Posted by ApplicantPro

Working at Batteries Plus

Perks for frontline workers

From Batteries Plus, via Breakroom

  • Full-benefits package including medical and dental insurance options

  • Tuition reimbursement program

  • Competitive employee discounts

  • Paid Time Off Available

  • 401k available

About Batteries Plus, in their own words

From Batteries Plus

At Batteries Plus, we bring Power to Your Life for what moves you forward today and tomorrow. It’s not a 9-5. It’s who we are. And we didn’t become experts overnight, but after 30 years with over 700 locations, we’re now the authority, and your trusted go-to power source for whatever moves you.

What Batteries Plus employees say

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