Alpharetta, GA · On-site
$14.75 - $19.25/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Alpharetta, GA · On-site
$14.75 - $19.25/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Dallas, TX · On-site
$15 - $19.50/hr
Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Handle inbound and outbound customer calls in a professional manner * Provide clear and accurate ...
Dallas, TX · On-site
$15 - $19.50/hr
Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Handle inbound and outbound customer calls in a professional manner * Provide clear and accurate ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
West Palm Beach, FL · On-site
$16/hr
Prior call center experience making outbound calls is preferred, but not required. Benefits * $16 base per hour, plus bonus! * Family owned and operated * Medical, dental, and vision insurance * 401K ...
West Palm Beach, FL · On-site
$16/hr
Prior call center experience making outbound calls is preferred, but not required. Benefits * $16 base per hour, plus bonus! * Family owned and operated * Medical, dental, and vision insurance * 401K ...
Macon, GA · On-site
$14.50 - $19/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Macon, GA · On-site
$14.50 - $19/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Bay City, MI · On-site
$12.50 - $16.50/hr
Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...
Bay City, MI · On-site
$12.50 - $16.50/hr
Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...
Bay City, MI · On-site
$14 - $18.25/hr
Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...
Bay City, MI · On-site
$14 - $18.25/hr
Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...
Oklahoma City, OK · Remote
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Oklahoma City, OK · Remote
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Mesa, MS · Remote
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Mesa, MS · Remote
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$14.73 - $16.50/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$14.73 - $16.50/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Raleigh, NC · On-site
$14.50 - $19.25/hr
Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Places outbound customer service or customer satisfaction calls, as required by client. * Completes ...
Raleigh, NC · On-site
$14.50 - $19.25/hr
Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Places outbound customer service or customer satisfaction calls, as required by client. * Completes ...
Centreville, AL · On-site
$13.75 - $18.25/hr
Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... make outbound pre-visit calls as needed. • Reschedule and cancel appointments as required. • ...
Centreville, AL · On-site
$13.75 - $18.25/hr
Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... make outbound pre-visit calls as needed. • Reschedule and cancel appointments as required. • ...
Los Angeles, CA · On-site
$16.25 - $21.25/hr
Healthcare Call Center Agent The Healthcare Call Center Agent plays a crucial role in facilitating ... They are responsible for handling inbound and outbound calls, providing exceptional customer ...
Los Angeles, CA · On-site
$16.25 - $21.25/hr
Healthcare Call Center Agent The Healthcare Call Center Agent plays a crucial role in facilitating ... They are responsible for handling inbound and outbound calls, providing exceptional customer ...
Mesa, MS · Remote
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Mesa, MS · Remote
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Cincinnati, OH · On-site
$14.50 - $19/hr
As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls, providing accurate information, resolving concerns, and maintaining detailed records of ...
Cincinnati, OH · On-site
$14.50 - $19/hr
As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls, providing accurate information, resolving concerns, and maintaining detailed records of ...
Birmingham, AL · On-site
$14 - $18.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Birmingham, AL · On-site
$14 - $18.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
$16/hr
Call Center Agent Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 ... Handles both inbound and outbound queues, chat queues, and email queues, per the campaign ...
$16/hr
Call Center Agent Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 ... Handles both inbound and outbound queues, chat queues, and email queues, per the campaign ...
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
| Aspect | Outbound Call Centre Agent | Inbound Call Centre Agent |
|---|---|---|
| Primary Role | Makes outgoing calls to prospects or customers | Handles incoming calls from customers |
| Work Environment | Call centers focused on sales, telemarketing, or lead generation | Customer service centers, support lines |
| Required Skills | Communication, persuasion, sales techniques | Active listening, problem-solving, customer service |
| Common Certifications | None specific, sales or communication skills preferred | Customer service certifications often valued |
While both roles involve working in call centers, Outbound Call Centre Agents focus on making outgoing calls for sales or marketing, whereas Inbound Call Centre Agents handle incoming customer inquiries and support. Understanding these differences helps in choosing the right career path or job application.
Cities with the most Outbound Call Centre Agent job openings:
States with the most job openings for Outbound Call Centre Agent jobs include:
For Outbound Call Centre Agent jobs, the most frequently searched job titles are:
Alpharetta, GA • On-site
$14.75 - $19.25/hr
Other
Re-posted 18 days ago
About the job Call Center Agent
Company Overview:
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Key Responsibilities:
- Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
- Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
- Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints
- Maintaining accurate and detailed records of all customer interactions and transactions
- Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
- Following company policies and procedures to ensure compliance and maintain customer confidentiality
- Meeting and exceeding performance targets and goals set by the company
- Continuously developing and improving product knowledge to better assist customers
Qualifications:
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills and experience using CRM software
- Flexibility to work various shifts, including evenings and weekends
- Must be legally authorized to work in the United States
Perks:
- 1099 Contractor
- Make your own schedule
- Paid Training
To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers
