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Outbound Call Centre Agent Jobs (NOW HIRING)

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...

AZ Living

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will be responsible for handling inbound and outbound calls, responding to ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Horizon Point Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Nexxaworks

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls, providing accurate information, resolving concerns, and maintaining detailed records of ...

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Outbound Call Centre Agent information

See salary details

$10

$17

$25

How much do outbound call centre agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for outbound call centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Outbound Call Centre Agent vs Inbound Call Centre Agent?

AspectOutbound Call Centre AgentInbound Call Centre Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, telemarketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

While both roles involve working in call centers, Outbound Call Centre Agents focus on making outgoing calls for sales or marketing, whereas Inbound Call Centre Agents handle incoming customer inquiries and support. Understanding these differences helps in choosing the right career path or job application.

What does an outbound call centre agent do?

An outbound call centre agent makes phone calls to customers or prospects to promote products, gather information, or conduct surveys. They use scripts and customer data to communicate effectively, often working with customer relationship management (CRM) tools and following specific sales or service protocols.

What is an outbound call centre agent job?

An outbound call centre agent is a professional who makes calls to potential or existing customers to promote products, gather feedback, or conduct surveys. The role requires strong communication skills, patience, and often involves using customer relationship management (CRM) software. Agents typically work in a call centre environment and may need to meet sales or performance targets.

What cities are hiring for Outbound Call Centre Agent jobs?

Cities with the most Outbound Call Centre Agent job openings:

What states have the most Outbound Call Centre Agent jobs?

States with the most job openings for Outbound Call Centre Agent jobs include:

What are popular job titles related to Outbound Call Centre Agent jobs?

For Outbound Call Centre Agent jobs, the most frequently searched job titles are:

Collections Call Center Agent | $13/hr

Tulsa, OK • On-site

Key People Key Positions
See more jobs at Key People Key Positionsexternal

$13/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Job description

Key Personnel is seeking a Collections Call Center Agent to join a busy call center in the Tulsa, OK area.

Collections Call Center Agent Pay Rate: $13/hr with unlimited bonus potential

Collections Call Center Agent Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Collections Call Center Agent Summary:

The Collections Call Center Agent is responsible for making high-volume outbound calls to individuals with unpaid court costs, including those with active warrants. This role requires a calm, professional, and relatable communication style to effectively engage individuals, explain obligations, and facilitate payment arrangements. The ideal candidate is confident, composed under pressure, and experienced in persuasive or sales-oriented conversations.

Collections Call Center Agent Responsibilities:

  • Make outbound collection calls daily to individuals with unpaid court costs
  • Clearly explain outstanding balances, payment options, and next steps
  • Maintain a calm, respectful, and professional demeanor during challenging conversations
  • De-escalate tense situations while keeping discussions productive and compliant
  • Negotiate payment arrangements and encourage resolution of balances
  • Accurately document call outcomes, payment plans, and account updates
  • Meet or exceed daily call volume and collection performance metrics
  • Adhere to all company policies, legal requirements, and compliance standards

Collections Call Center Agent Qualifications:

  • Prior experience in collections, call center, sales, or customer service preferred
  • Strong verbal communication and active listening skills
  • Ability to remain calm, composed, and professional with a difficult population
  • Confident, persuasive, and relatable communication style
  • Comfortable handling objections and sensitive conversations
  • Strong attention to detail and accurate documentation skills
  • Basic computer proficiency and ability to navigate multiple systems
  • Sales or outbound call experience preferred
  • Collections or high-volume call center environment experience preferred
  • Experience working with diverse or high-stress customer populations preferred

Key Personnel Benefits
 
While on Key Personnel’s payroll, you can access Key’s benefits package, including health, dental, vision accident, critical illness, term life, short term disability, PTO and more! For additional job openings visit: www.keyjobs.com
 
Key Personnel is an Equal Opportunity Employer. A drug screen and a background check may be required.