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Outbound Call Centre Agent Jobs (NOW HIRING)

Milan Institute

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will handle inbound and outbound calls, assist customers with inquiries ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities ... Handle inbound and outbound retention-related calls. * Negotiate and process save/service order ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Salary: R23 000 per month Remote Recruitment is hiring a Call Centre Agent to ... You will be the first voice customers hear, handling inbound and outbound calls with patience and ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Make outbound calls for customer follow-ups, surveys, or sales support activities. * Resolve ...

Consider Posh Pro

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent At Consider Posh Pro, we've got a knack for turning dull moments into dazzling ... You will handle inbound and outbound calls, address customer inquiries, resolve complaints, and ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

MDS Inc.

Remote Outbound Call Center Agent

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

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Outbound Call Centre Agent information

See salary details

$10

$17

$25

How much do outbound call centre agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for outbound call centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Outbound Call Centre Agent vs Inbound Call Centre Agent?

AspectOutbound Call Centre AgentInbound Call Centre Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, telemarketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

While both roles involve working in call centers, Outbound Call Centre Agents focus on making outgoing calls for sales or marketing, whereas Inbound Call Centre Agents handle incoming customer inquiries and support. Understanding these differences helps in choosing the right career path or job application.

What does an outbound call centre agent do?

An outbound call centre agent makes phone calls to customers or prospects to promote products, gather information, or conduct surveys. They use scripts and customer data to communicate effectively, often working with customer relationship management (CRM) tools and following specific sales or service protocols.

What is an outbound call centre agent job?

An outbound call centre agent is a professional who makes calls to potential or existing customers to promote products, gather feedback, or conduct surveys. The role requires strong communication skills, patience, and often involves using customer relationship management (CRM) software. Agents typically work in a call centre environment and may need to meet sales or performance targets.

What cities are hiring for Outbound Call Centre Agent jobs?

Cities with the most Outbound Call Centre Agent job openings:

What states have the most Outbound Call Centre Agent jobs?

States with the most job openings for Outbound Call Centre Agent jobs include:

What are popular job titles related to Outbound Call Centre Agent jobs?

For Outbound Call Centre Agent jobs, the most frequently searched job titles are:

Call Center Agent

Remote

Milan Institute
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Milan Instituteexternal

$15.25 - $20.25/hr

Other

Posted 5 days ago

Milan Institute rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

415th of 633 rated colleges and universities

Job description

Call Center Agent

We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.

Responsibilities:

  • Answer incoming calls and respond to customer inquiries professionally.
  • Make outbound calls to follow up with customers, confirm appointments, or provide updates.
  • Provide accurate information regarding products, services, and company policies.
  • Resolve customer complaints efficiently and escalate complex issues when necessary.
  • Maintain a high level of customer satisfaction through positive interactions.
  • Update customer records and document call details in the system.
  • Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
  • Follow company guidelines and standard operating procedures.

Requirements:

  • Associates Degree or equivalent required.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Ability to handle a high volume of calls efficiently.
  • Strong problem-solving and active listening skills.
  • Familiarity with CRM software and basic computer proficiency.
  • Ability to work in shifts, including weekends and holidays if required.
  • Patience, empathy, and a customer-first attitude.

This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.

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