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Outbound Call Center Representative Jobs (NOW HIRING)

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Make outbound calls to follow up with customers or provide information as needed. * Resolve ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... You will be responsible for handling inbound and outbound calls, addressing customer inquiries ...

Comsult Connect

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... You will be responsible for handling inbound and outbound calls, addressing customer inquiries ...

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...

HGR*24 INC.

OUTBOUND CALL SPECIALIST

Cedar Park, TX · On-site

$20/hr

We are currently recruiting Outbound Call Center Representative to join our team. Qualified candidates will act as a support to our purchasing team and are responsible for contacting vendors and ...

A2z Builders

Call Center Representative

Denver, CO

$16.50 - $20.50/hr

In this role, you will take inbound and outbound calls, communicate with customers to identify ... Call Center Representative or in a similar role is preferred Excellent phone and verbal ...

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Outbound Call Center Representative information

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How much do outbound call center representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for outbound call center representative in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outbound Call Center Representative, and why are they important?

To thrive as an Outbound Call Center Representative, you need excellent verbal communication, persuasive sales abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and call scripting tools is often required. Outstanding active listening, resilience, and a positive attitude help you engage customers and handle rejection effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive environment.

What are some common challenges faced by Outbound Call Center Representatives and how can they be addressed?

Outbound Call Center Representatives often encounter challenges such as handling frequent rejections, meeting sales or call quotas, and maintaining motivation during repetitive tasks. To address these, it's important to develop resilience, practice effective communication techniques, and utilize scripts or resources provided by the employer. Many companies also offer ongoing training and peer support, which can help representatives continuously improve their approach and stay motivated. Collaborating with supervisors and teammates can provide valuable feedback and encouragement, helping to turn challenges into opportunities for growth.

What are Outbound Call Center Representatives?

Outbound Call Center Representatives are professionals who make outgoing calls to customers or prospects on behalf of a company. Their main responsibilities typically include selling products or services, conducting surveys, gathering information, or following up on previous customer interactions. They use scripts and customer information to guide their conversations, aiming to achieve specific business goals such as sales targets or customer feedback collection. Effective communication, persistence, and customer service skills are important for success in this role. Outbound representatives often work in fast-paced environments and are trained to handle objections and maintain a positive attitude during calls.

What is the difference between Outbound Call Center Representative vs Inbound Call Center Representative?

AspectOutbound Call Center RepresentativeInbound Call Center Representative
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or surveysCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common IndustriesTelemarketing, sales, lead generationCustomer support, technical support, service inquiries

While both roles involve phone communication, Outbound Call Center Representatives focus on making outgoing calls for sales or marketing, whereas Inbound Call Center Representatives handle incoming customer inquiries. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

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What cities are hiring for Outbound Call Center Representative jobs? Cities with the most Outbound Call Center Representative job openings:
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What job categories do people searching Outbound Call Center Representative jobs look for? The top searched job categories for Outbound Call Center Representative jobs are:
What are popular job titles related to Outbound Call Center Representative jobs? For Outbound Call Center Representative jobs, the most frequently searched job titles are:
Outbound Call Center Representative jobs near you
Infographic showing various Outbound Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 76% Physical, 13% Hybrid, and 11% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.
Entry Level Outbound Call Center Rep

Entry Level Outbound Call Center Rep

Vertical Screen Inc.

Warminster, PA • Hybrid

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

About Us

Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's leading applicant screening firms - but we're not your typical background check company. With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government.

We're proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We're a team of kind, collaborative professionals who genuinely care about what we do - and about each other.

Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference - every single day.

Job Description

At Vertical Screen, Inc., we help job applicants move forward in the hiring process by verifying their employment and education history. As a Verification Researcher, you'll conduct phone-based investigations in a non-sales call center environment, using your attention to detail and communication skills to gather accurate background information.

This position is eligible for hybrid work (2 days in Warminster, PA office / 3 days remote work) after 6 months of active employment, in accordance with the guidelines established for remote work.

The hours are 10am-6pm M-F. This position pays $16/hr.

Responsibilities
  • Verify education and employment history as well as conduct reference interviews
  • Conduct research via outbound calls, fax, email, internet and online database searches
  • Master the proprietary software to accurately transcribe verified information and notes
  • Meet pre-established production goals
Required Skills
  • Must be able to work in a fast paced, inbound/outbound call center environment
  • Ability to multitask
  • Strong attention to detail
  • Ability to efficiently operate and navigate a computer and internal software
  • Excellent verbal and written communication skills
  • Must be proficient in Microsoft Office
Education

The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

  • Medical, dental and vision coverage with spouse/family coverage options
  • 401K plan with generous company match
  • Flexible spending accounts
  • Voluntary insurance coverage plans (life, disability, etc.)
  • Paid lunch breaks
  • Paid time off
  • Paid holidays
  • Paid training program/ Internal employee development
  • Overtime options available
  • Casual dress code
  • Flexible work schedules
  • RushBus scheduled service from Septa Bus Route 22 and Regional Rail
  • Employee referral bonus program
  • Discounts through partnerships & neighborhood business programs
Additional Information

All candidates are subject to a drug test and a background screening.

Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

Employment Type: FULL_TIME

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