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Outbound Call Center Representative Jobs (NOW HIRING)

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Express Employment Professionals

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Outbound Call Center Representative

Cedar Park, TX · On-site

$18 - $20/hr

Express Employment Professionals is partnering with a commercial cleaning company in the Greater Austin area to hire an Outbound Call Center Representative . This role supports the sales team by ...

Oak St. Health

Outbound Call Center Rep

$15/hr

Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred * A desire to work in an efficient, results ...

Coastal Debt Resolve

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Outbound Call Center Representative

Fort Lauderdale, FL · On-site

$60K - $80K/yr

Outbound Sales Representative Coastal Debt Resolve Fort Lauderdale, Florida, United States (On-site ... Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently.

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How much do outbound call center representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for outbound call center representative in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is an outbound call center representative?

Outbound Call Center Representatives are professionals who make outgoing calls to customers or prospects on behalf of a company. Their main responsibilities typically include selling products or services, conducting surveys, gathering information, or following up on previous customer interactions. They use scripts and customer information to guide their conversations, aiming to achieve specific business goals such as sales targets or customer feedback collection. Effective communication, persistence, and customer service skills are important for success in this role. Outbound representatives often work in fast-paced environments and are trained to handle objections and maintain a positive attitude during calls.

What are the key skills and qualifications needed to thrive as an outbound call center representative?

To thrive as an Outbound Call Center Representative, you need excellent verbal communication, persuasive sales abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and call scripting tools is often required. Outstanding active listening, resilience, and a positive attitude help you engage customers and handle rejection effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive environment.

What are some common challenges faced by outbound call center representatives and how can they be addressed?

Outbound Call Center Representatives often encounter challenges such as handling frequent rejections, meeting sales or call quotas, and maintaining motivation during repetitive tasks. To address these, it's important to develop resilience, practice effective communication techniques, and utilize scripts or resources provided by the employer. Many companies also offer ongoing training and peer support, which can help representatives continuously improve their approach and stay motivated. Collaborating with supervisors and teammates can provide valuable feedback and encouragement, helping to turn challenges into opportunities for growth.

What is the difference between Outbound Call Center Representative vs Inbound Call Center Representative?

AspectOutbound Call Center RepresentativeInbound Call Center Representative
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or surveysCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common IndustriesTelemarketing, sales, lead generationCustomer support, technical support, service inquiries

While both roles involve phone communication, Outbound Call Center Representatives focus on making outgoing calls for sales or marketing, whereas Inbound Call Center Representatives handle incoming customer inquiries. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Outbound Call Center Representative jobs?

Cities with the most Outbound Call Center Representative job openings:

Who are the top companies hiring for Outbound Call Center Representative jobs?

The top employers for Outbound Call Center Representative jobs are:

What states have the most Outbound Call Center Representative jobs?

States with the most job openings for Outbound Call Center Representative jobs include:

What are popular job titles related to Outbound Call Center Representative jobs?

For Outbound Call Center Representative jobs, the most frequently searched job titles are:

Outbound Call Center Representative jobs near you
Infographic showing various Outbound Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Outbound Call Center Representative

Payentry

Norcross, GA

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners.

What You'll Do:

Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services

Communicating our payroll, HR, and payroll tax services to business owners on the phone

Scheduling virtual, in-person, and phone meetings between business owners and sales team members

Outbound cold calling approximately 200 numbers daily in the call center from the call list

Other duties as needed

What You Bring to the Table:

One year of sales, call center, or collections experience preferred

 Strong customer service or sales background

Experience in outbound calling and warm calling techniques

Prior experience in B2B sales and telemarketing would be beneficial

Good conversation and people skills essential


Where You'll Work:

 Schedule: Monday-Friday 9:00 A.M to 5:00 P.M, initially fully on-site with the opportunity for a hybrid model based on performance

This is a full-time position that does not require weekends or late nights

 Commuting to Peachtree Corners, GA is required initially before any remote opportunities are offered**


Total Rewards and Growth:

Compensation: $20-24 / hr. earned on average by team members in position less than one year (includes $17 / hr. base pay + significant incentive compensation based on performance).

Average total compensation: $35,000 for first-year team members, $40,000 for team members in position over one year; over $50,000+ for top-performing team members

Benefits: Payentry offers a benefits package that includes Medical, Dental, Vision, Life, Paid Time Off, and STD coverage as well as a 401(k) plan.


Payentry is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status, or any other status protected by federal, state, or other applicable laws. Reasonable accommodation requests to apply or participate in the interview process may be submitted to internalhr@payentry.com

Employment Type: FULL_TIME

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