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Otter Ai Jobs (NOW HIRING)

Otter.ai

Software Engineer, AI Agent & LLM

Mountain View, CA · On-site +1

$155K - $185K/yr

You will help build and improve the AI systems behind Otter's conversational knowledge engine and AI Chat, spanning user-facing agent experiences, evaluation systems, and the shared platform required ...

Otter.ai

Senior Data Engineer

Mountain View, CA · On-site +1

$185K - $230K/yr

Has worked in fast-paced tech, AI or SaaS environments About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings ...

Otter.ai

Mid-Market Account Executive

San Francisco, CA · On-site

$180K - $200K/yr

We are seeking a talented Mid-Market Account Executive to join our expanding Sales team at Otter.ai! In this role, you'll play a vital role in fueling our revenue engine with innovation and energy ...

Otter.ai

Senior Data Engineer

Mountain View, CA · On-site

$185K - $230K/yr

Has worked in fast-paced tech, AI or SaaS environments About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings ...

Otter.ai

Mid-Market Account Executive

San Francisco, CA · Hybrid

$180K - $200K/yr

We are seeking a talented Mid-Market Account Executive to join our expanding Sales team at Otter.ai! In this role, you'll play a vital role in fueling our revenue engine with innovation and energy ...

Otter.ai

Senior Manager, Customer Success

San Francisco, CA · On-site

$195K - $231K/yr

The Opportunity Otter.ai just crossed 1 billion meetings transcribed. The enterprise motion is accelerating, and we're building the CS organization that will take us to the next level. This is your ...

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Otter Ai information

What is Otter AI?

Otter AI is an advanced transcription service powered by artificial intelligence that converts spoken language into written text in real-time. It is commonly used for transcribing meetings, interviews, lectures, and other conversations. Otter AI not only transcribes audio but also identifies speakers, adds timestamps, and allows users to search and share transcripts. This makes it a valuable tool for professionals, students, and teams looking to save time and improve productivity.

What are the main responsibilities of a transcription specialist working at Otter AI?

As a transcription specialist at Otter.ai, your daily tasks typically include reviewing and editing AI-generated transcripts to ensure accuracy, clarity, and proper formatting. You may also provide feedback to improve Otter.ai's speech recognition algorithms and collaborate with product and engineering teams to refine user experience. The role often involves working independently but requires strong communication skills to coordinate with remote team members and meet deadlines. This position offers opportunities to develop advanced language and technology skills, and high performers may move into quality assurance or team lead roles.

What are the key skills and qualifications needed to thrive as a speech-to-text transcription specialist, and why are they important?

To thrive as a Speech-to-Text Transcription Specialist, you need excellent listening skills, fast and accurate typing, and attention to detail, often supported by experience in transcription or a related field. Familiarity with transcription software, audio editing tools, and speech recognition platforms like Otter.ai is typically required. Strong written communication, time management, and adaptability to various accents and subject matters are essential soft skills. These skills ensure precise, timely transcripts that meet client or organizational needs for documentation and accessibility.

What is the difference between Otter Ai vs Transcriptionist?

FeatureOtter AiTranscriptionist
CredentialsNone required, AI-basedTyping skills, possibly certification
Work EnvironmentRemote, software-basedRemote or on-site, manual work
Industry UsageMeetings, interviews, lecturesLegal, medical, business transcription
Work ProcessAutomated transcription with editingManual typing and proofreading

Otter Ai is an AI-powered transcription tool that automatically converts speech to text, ideal for quick, large-volume transcriptions. Transcriptionists are human professionals providing manual, high-accuracy transcription services, often in specialized fields. While Otter Ai offers speed and convenience, transcriptionists deliver higher accuracy and context understanding, especially for complex or sensitive content.

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Otter Ai jobs near you
Infographic showing various Otter Ai job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution.

Software Engineer, AI Agent & LLM

Otter.ai

Mountain View, CA • On-site

$155K - $185K/yr

Full-time

Re-posted 12 days ago

Job description

The Opportunity
We are looking for a Senior AI Agent & LLM Engineer who combines strong software engineering capabilities with a deep focus on AI quality. You will help build and improve the AI systems behind Otter's conversational knowledge engine and AI Chat, spanning user-facing agent experiences, evaluation systems, and the shared platform required to operate them reliably at scale.
This is a hands-on role for someone who can move from an ambiguous product problem to a working production solution, define how quality should be measured, and drive improvements across services, models, and user experience.
Your Impact
  • Build AI-agent experiences for Otter AI Chat that help users reason over conversations, retrieve knowledge, and complete complex tasks.
  • Advance Otter's conversational knowledge engine through better knowledge extraction, annotation, and indexing.
  • Develop robust evaluation datasets, automated graders, regression tests, and release gates for AI quality.
  • Diagnose failures across models, prompts, retrieval, tools, data pipelines, backend services, and product workflows.
  • Build shared agent infrastructure for orchestration, tracing, debugging, retries, sandboxed execution, and observability.
  • Improve task completion, correctness, groundedness, reliability, latency, and cost.
  • Turn production traces, customer feedback, and usage signals into measurable product and model improvements.
  • Collaborate across AI, product, infrastructure, data, security, and application teams to deliver end-to-end capabilities.
We're looking for someone who
  • Has 3+ years of AI Agent engineering, machine learning engineering, or related experience.
  • Brings strong backend or distributed-systems engineering skills.
  • Has hands-on experience building and shipping AI-agent or LLM-powered products.
  • Has a strong focus on AI quality and experience evaluating nondeterministic systems.
  • Can use data, traces, logs, and qualitative examples to identify and resolve complex failures.
  • Works effectively across services, technical domains, and organizational boundaries.
  • Combines strong product judgment with rigorous engineering and evaluation practices.
  • Operates with high agency, strong ownership, and a bias toward action.
  • Can take ambiguous problems from initial exploration through production launch and continuous improvement.
  • Demonstrated ability to use coding agents effectively while rigorously reviewing and controlling the quality of their output is a plus.

About Otter.ai
We are in the business of shaping the future of work. Our mission is to make conversations more valuable.
With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
Accessibility & Accommodations
Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.
*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.
Salary range
Salary Range: $155,000 to $185,000 USD per year
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent based on several factors. Our base salary is just one component of our comprehensive total rewards package.
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