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Director of Operations

West Farms, NY · On-site

$65K - $75K/yr

Ensure all shelter operations comply with DHS, OTDA, FDNY, DOH, DOB, and OSHA regulations. * Conduct regular walkthroughs to monitor facility conditions, cleanliness, and resident safety. * Address ...

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How much do otda jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for otda in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an OTDA job?

An OTDA job typically refers to a role within the Office of Temporary and Disability Assistance (OTDA), a government agency responsible for overseeing programs like public assistance, housing support, and disability benefits. Employees in OTDA roles may work in policy development, case management, or program administration to assist individuals and families in need. Responsibilities can vary depending on the specific position, but they generally involve ensuring compliance with laws, processing benefits, and coordinating with other social service agencies.

What are the key skills and qualifications needed to thrive as an Office Technology and Data Administration (OTDA) professional, and why are they important?

To excel as an OTDA professional, you need a strong background in office administration, data management, and organizational procedures, typically supported by an associate’s degree or relevant certification. Familiarity with office software suites (like Microsoft Office), database management systems, and electronic filing tools is crucial. Excellent communication, attention to detail, and problem-solving abilities set top performers apart. These competencies ensure efficient office operations, accurate data handling, and effective support for business processes.

What are some common challenges faced by professionals working in an OTDA (Office of Temporary and Disability Assistance) role, and how can they be addressed?

Professionals in OTDA roles often encounter challenges such as managing a high volume of client cases, navigating complex eligibility requirements for benefits, and balancing administrative tasks with direct client support. These roles require strong organizational skills and the ability to adapt to policy changes. Building effective communication with clients and colleagues, staying updated on program guidelines, and utilizing available training resources can help professionals overcome these challenges and provide quality service to those in need.

What are OTDA jobs?

OTDA jobs refer to positions within the Office of Temporary and Disability Assistance, a New York State agency responsible for providing assistance and support services to eligible residents. These jobs include roles in social services, program administration, case management, policy analysis, and customer service. Employees often work with programs related to public assistance, housing, child support, and disability benefits. OTDA staff play a critical role in helping individuals and families access essential resources and navigate state support programs.

What is the difference between Otda vs Paralegal?

AspectOtdaParalegal
Required credentialsVaries by state, often no formal certification requiredCertificate or associate degree commonly preferred
Work environmentGovernment agencies, legal offices, or healthcare settingsLaw firms, corporate legal departments, government agencies
Employer and industry usageUsed in government and legal sectors for administrative and legal supportWidely used in legal industry for assisting attorneys
Common search and comparison intentUnderstanding roles, certifications, and job dutiesCareer path, qualifications, and job responsibilities

Otda and paralegal roles often overlap in legal support functions, but Otda positions are typically found in government or healthcare settings with varying certification requirements. Paralegals are more common in law firms and legal departments, often requiring specific training or certification. Both roles support legal work but differ in work environment and credential expectations.

What cities are hiring for Otda jobs? Cities with the most Otda job openings:
What are the most commonly searched types of Otda jobs? The most popular types of Otda jobs are:
Infographic showing various Otda job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Director, Building Operations (Kenilworth)

Director, Building Operations (Kenilworth)

Childrens Rescue Fund

Brooklyn, NY • On-site

$70K/yr

Full-time

Posted 21 days ago


Job description

PRIMARY FUNCTION/PURPOSE:

The Director of Building Operations assist in maintaining an efficient and satisfactory living and work environment by overseeing all day-to-day operations of Single Adult shelter locations.


PRIMARY RESPONSIBILITIES:

  • Support efforts to place Adult Singles into permanent housing.
  • Directly supervise a team of Operations Manager, Shift Supervisor, Private Security and/ or Internal Safety Monitors and Residential Aides (RA),
  • Interviews candidates and makes hiring recommendations. Provides on-going performance feedback and reviews in accordance with agency policies. Collaborates with Program Director and HR Department in addressing staff performance issues.
  • Address DHS, OTD and/or RSRI deficiencies identified.
  • Prepare and implement Corrective Action Plans (CAP) to address current deficiencies and prevent future deficiencies.
  • Provide direct training, orientation, supervision and support to Operations Manager, Private Security, Residential Aides and Shift Supervisors.
  • Conduct site visits in cooperation with DHS, and OTDA to ensure the ongoing application and implementation of current and new policies and procedures as well as ensure all DHS, and OTDA protocols are operating smoothly and efficiently.
  • Observe security guards/ internal security to ensure officers are helping to maintain a safe environment for employees, clients, and others.
  • Maintain positive relations and open dialogue with property owners or administration managers and staff; follow up on client or staff grievances, ensuring all concerns and follow ups are documented via email.
  • Coordinate coverage of all shifts.
  • Complete unit transfers, swaps, and log outs.
  • Accept pending arrivals (clients) in CARES database.
  • Arrange for food delivery to sites.
  • Ensure proper food handling, distribution and discard protocols are strictly adhered to.
  • Coordinate delivery of office supplies and program equipment and/or furniture to sites as needed.
  • Staff and establish new programs; set up program offices.
  • Certify that all the Nightly Signature Rosters are being completed on time and accurately.
  • Maintain open and accurate communications with the DHS’ HERO unit.
  • Ensure site vacancy control and reconciliation of all offline units.
  • Ensure offline units are serviced and placed back online within time frames set forth by CRF and DHS.
  • Coordinate with property contractors’ management to troubleshoot long term service
  • Provides crisis intervention support to staff and responds to incidents. Ensures staff follows established procedures in responding to incidents. Ensures the timely and accurate completion of incident reports.
  • Confirm RA & Shift Supervisors are properly completing their assigned duties, including but not limited to incident reporting, rounds, logbook entries, meal distribution, unit inspections, and operations Manager
  • Coordinate and facilitate department meetings.
  • Participates in team meetings, case conference, staff meetings and training, etc.
  • Ensure all sites are properly maintained via OTDA type inspections.
  • Follow up with the delivery of DHS correspondence (i.e., 4002 notices or appointment slips).
  • Conduct coordinated client unit inspections to ensure a clean and healthy environment for client.
  • Ensure data is entered into CARES, filed in the case record and archived according to CRF, DHS, and OTDA standards where applicable.


MINIMUM QUALIFICATIONS:

  • Bachelor’s degree required.
  • At least three (3) years of experience in a related field.
  • Experience with multi-problem Single Adults mental health population desirable.
  • Proven Contract/ Vendor relationship problem and resolution solver.
  • Work Order Systems, New Security Management Systems, Fire Safety Systems and ability to conduct instructor training.
  • Self-guided and minimum supervision, outgoing Team player, goal oriented, project management skills, excellent analytical, evaluative, and human service management skills.
  • Excellent written and oral communication, organizational and supervisory skills.
  • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment.
  • Superior written and verbal communication skills, coupled with excellent organization and leadership skills.
  • Must be adept and comfortable with crisis management.
  • High level of computer proficiency, specifically in Microsoft Office and the ability to learn new technologies and databases.


OTHER REQUIREMENTS (including Physical Demands):

  • Travel required.
  • May be required to work long hours and a varied schedule.
  • Lifting and moving objects weighing up to 30 pounds several times a week.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.


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