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Case Manger

Bronx, NY · On-site

$43K - $45K/yr

The ideal candidate will have experience working within the DHS/OTDA system , possess strong case management skills, and be committed to helping individuals achieve stability and self-sufficiency.

NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve In alignment with ...

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Ensure all shelter operations comply with DHS, OTDA, FDNY, DOH, DOB, and OSHA regulations. * Conduct regular walkthroughs to monitor facility conditions, cleanliness, and resident safety. * Address ...

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How much do otda jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for otda in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are OTDA jobs?

OTDA jobs refer to positions within the Office of Temporary and Disability Assistance, a New York State agency responsible for providing assistance and support services to eligible residents. These jobs include roles in social services, program administration, case management, policy analysis, and customer service. Employees often work with programs related to public assistance, housing, child support, and disability benefits. OTDA staff play a critical role in helping individuals and families access essential resources and navigate state support programs.

What are some common challenges faced by professionals working in an OTDA (Office of Temporary and Disability Assistance) role, and how can they be addressed?

Professionals in OTDA roles often encounter challenges such as managing a high volume of client cases, navigating complex eligibility requirements for benefits, and balancing administrative tasks with direct client support. These roles require strong organizational skills and the ability to adapt to policy changes. Building effective communication with clients and colleagues, staying updated on program guidelines, and utilizing available training resources can help professionals overcome these challenges and provide quality service to those in need.

What is the difference between Otda vs Paralegal?

AspectOtdaParalegal
Required credentialsVaries by state, often no formal certification requiredCertificate or associate degree commonly preferred
Work environmentGovernment agencies, legal offices, or healthcare settingsLaw firms, corporate legal departments, government agencies
Employer and industry usageUsed in government and legal sectors for administrative and legal supportWidely used in legal industry for assisting attorneys
Common search and comparison intentUnderstanding roles, certifications, and job dutiesCareer path, qualifications, and job responsibilities

Otda and paralegal roles often overlap in legal support functions, but Otda positions are typically found in government or healthcare settings with varying certification requirements. Paralegals are more common in law firms and legal departments, often requiring specific training or certification. Both roles support legal work but differ in work environment and credential expectations.

What is an OTDA job?

An OTDA job typically refers to a role within the Office of Temporary and Disability Assistance (OTDA), a government agency responsible for overseeing programs like public assistance, housing support, and disability benefits. Employees in OTDA roles may work in policy development, case management, or program administration to assist individuals and families in need. Responsibilities can vary depending on the specific position, but they generally involve ensuring compliance with laws, processing benefits, and coordinating with other social service agencies.

What are the key skills and qualifications needed to thrive as an Office Technology and Data Administration (OTDA) professional, and why are they important?

To excel as an OTDA professional, you need a strong background in office administration, data management, and organizational procedures, typically supported by an associate’s degree or relevant certification. Familiarity with office software suites (like Microsoft Office), database management systems, and electronic filing tools is crucial. Excellent communication, attention to detail, and problem-solving abilities set top performers apart. These competencies ensure efficient office operations, accurate data handling, and effective support for business processes.
More about Otda jobs
What cities are hiring for Otda jobs? Cities with the most Otda job openings:
What are the most commonly searched types of Otda jobs? The most popular types of Otda jobs are:
Infographic showing various Otda job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Case Manger

Case Manger

SEBCO

Bronx, NY • On-site

$43K - $45K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

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Job description

Position Summary

The Bronx Men’s Homeless Shelter is seeking a dedicated and compassionate Case Manager to assist residents in accessing services and resources that support their transition from temporary shelter to permanent housing. The ideal candidate will have experience working within the DHS/OTDA system, possess strong case management skills, and be committed to helping individuals achieve stability and self-sufficiency.

Essential Duties and Responsibilities

  • Conduct initial resident intakes and enter accurate information into CARES within 48 hours, or as required by DHS/OTDA guidelines.
  • Establish professional and supportive relationships with residents while maintaining confidentiality.
  • Create, maintain, and update resident case files and documentation.
  • Develop and update Independent Living Plans (ILPs) on a weekly or biweekly basis and document all progress notes on the same day services are provided.
  • Complete Psycho-Social Assessments in CARES within the first month of a resident’s stay and update assessments annually or as required.
  • Schedule appointments with referral agencies and follow up regarding resident participation and progress.
  • Monitor and document client engagement and progress on a weekly basis.
  • Serve as a liaison and advocate for residents with external organizations, including educational institutions, healthcare providers, housing agencies, and legal services.
  • Assist residents in identifying and overcoming barriers to obtaining permanent housing.
  • Support residents in maintaining active Public Assistance benefits.
  • Escort residents to appointments when necessary.
  • Assist residents in obtaining required documentation, including New York State identification cards, birth certificates, and other essential records.
  • Provide employment support, including resume preparation, cover letter development, job applications, and referrals to employment resources.
  • Attend staff meetings, trainings, and professional development activities as required.
  • Perform additional duties as assigned by the Program Director.

Education and Experience

  • Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred.
  • Minimum of two (2) years of relevant case management or social services experience preferred.
  • Experience working within the DHS/OTDA system strongly preferred.
  • Knowledge of homeless services, housing resources, and public assistance programs.

Qualifications

  • Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook) and database management systems.
  • Excellent verbal and written communication skills.
  • Strong analytical, organizational, problem-solving, and time-management abilities.
  • Ability to maintain accurate and timely documentation.
  • Ability to work effectively with diverse populations in a fast-paced environment.
  • Bilingual English/Spanish is a plus.

Schedule

  • 7 hours per day
  • 5 days per week
  • Schedule may vary based on operational needs

Benefits

Competitive salary and benefits package offered based on qualifications and experience.

Company Description

Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood.
SEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. If you feel that you meet the qualifications for this position and wish to apply, you may email resumes to sebcodevelopment@yahoo.com. Only Microsoft Word or PDF format will be accepted and be sure to include the job title in your subject line.