Job Title: Administrative Assistant
Program: Scattered Site Transitional Housing Program
Location: New York City, 155th Street, West Side of Manhattan
Supporting transitional housing:(Bronx, Brooklyn, Queens, Manhattan)
Salary: $58,000 - 60,000 (commensurate with experience)
Employment Type: Full-Time
Position Summary:The Administrative Assistant supports the daily operations of a scattered site transitional housing program serving homeless individuals and families across four NYC boroughs. This role is responsible for a wide range of administrative, logistical, and coordination tasks to ensure the effective functioning of housing placements, case management teams, and compliance with OTDA and agency requirements.
Key Responsibilities:Provide direct administrative support to program managers, housing specialists, and case management teams.
Maintain and update internal databases, housing logs, and client records across all program locations.
Track apartment move-ins and move-outs, document inspections, and assist in coordination of utilities, furniture deliveries, and lease documentation.
Prepare reports, spreadsheets, and summaries for internal use and funder reporting, including OTDA compliance materials.
Schedule appointments, meetings, and transportation services for clients and staff as needed.
Answer and triage incoming calls and emails from clients, landlords, and service partners.
Manage document flow, scanning, and digital file organization across multiple sites using cloud-based systems (e.g., Google Workspace, SharePoint).
Monitor inventory of office and move-in supplies and coordinate ordering/delivery logistics.
Assist in onboarding new staff by organizing training schedules, equipment distribution, and compliance paperwork.
Support the coordination of emergency response protocols and timely communication between field and office staff.
Maintain confidentiality and adhere to HIPAA and agency data privacy standards at all times.
Qualifications:High School Diploma or GED required; Associate’s or Bachelor’s degree preferred.
At least 2 years of administrative experience, preferably in social services, housing, or nonprofit sectors.
Familiarity with New York City housing and homeless services is strongly preferred.
Proficiency in Microsoft Office and Google Workspace (Docs, Sheets, Gmail, Calendar, Drive).
Strong organizational, communication, and problem-solving skills.
Ability to work independently in a fast-paced, field-based program with multiple stakeholders.
Bilingual (English/Spanish or other relevant language) a plus.