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Order Taking Jobs (NOW HIRING)

GFT Ready Mix

Dispatch Order Taker / Shipper

Phoenix, AZ · On-site

$16.25 - $19.75/hr

We are seeking an experienced Ready Mix Order Taker - Shipper who is responsible for order taking and shipping to facilitate the deployment of our goods and services. Prior ready mix dispatching ...

Fatburger & Buffalo Express

Cashier/Cook

Dallas, TX

$12 - $13/hr

A Cashier/Cook handles customer service, order taking via POS systems, and cash transactions while preparing, cooking, and serving food items according to safety, quality, and portion guidelines.

Fatburger & Buffalo Express

Cashier/Cook

Dallas, TX

$12 - $13/hr

A Cashier/Cook handles customer service, order taking via POS systems, and cash transactions while preparing, cooking, and serving food items according to safety, quality, and portion guidelines.

Fatburger & Buffalo Express

Cashier/Cook

Dallas, TX · On-site

$12 - $13/hr

Flexible schedule A Cashier/Cook handles customer service, order taking via POS systems, and cash transactions while preparing, cooking, and serving food items according to safety, quality, and ...

Labor Finders

Restaurant Worker

Auburn, AL · On-site

$13.75 - $16.25/hr

Order taking, Payment taking, Fry cook, Order assembly. 42 hours per week, 4 days per week Opelikalaborfinders (334)759-7133 #JAZZ1 Powered by JazzHR Y18ZKcLtZz

The Original NY Pizza

Cashier

Cary, NC

$11 - $15/hr

Manage the efficient and timely order taking of our guests. Keeping entire restaurant clean and organized.Duties & Responsibilities:Warmly and graciously greet all guests upon arrival.When possible ...

The Original NY Pizza

Cashier

Cary, NC · On-site

$12 - $16.25/hr

Manage the efficient and timely order taking of our guests. Keeping entire restaurant clean and organized.Duties & Responsibilities:Warmly and graciously greet all guests upon arrival.When possible ...

Shogun Hibachi & Sushi

Takeout Specialist

Greenville, TX

$16.25 - $21.50/hr

Order Taking: Accurately take phone and in-person orders, ensuring all details are captured correctly, including special requests and modifications. Suggestively sell menu items, promoting specials ...

The Original NY Pizza

Cashier

Cary, NC · On-site

$11 - $15/hr

Manage the efficient and timely order taking of our guests. Keeping entire restaurant clean and organized. Duties & Responsibilities: • Warmly and graciously greet all guests upon arrival. • When ...

The Original NY Pizza

Cashier

Cary, NC · On-site

$12 - $16.25/hr

Manage the efficient and timely order taking of our guests. Keeping entire restaurant clean and organized. Duties & Responsibilities: • Warmly and graciously greet all guests upon arrival. • When ...

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Order Taking information

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How much do order taking jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for order taking in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What is order taking?

Order taking is the process of receiving and processing customer orders for goods or services, typically via phone, online platforms, or in-person interactions. Order takers ensure that customer requests are accurately recorded, confirm details, and facilitate the fulfillment process by passing orders to the appropriate departments. This role is crucial in industries like retail, hospitality, and food service, where efficient and accurate order handling directly impacts customer satisfaction.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, clear communication skills, and basic numeracy, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and sometimes phone or online ordering platforms is typically required. Active listening, patience, and a customer-oriented attitude are essential soft skills that set top performers apart. These abilities ensure accurate order processing, efficient service, and positive customer experiences, which are crucial for operational success.

What are some common challenges faced by order takers in a fast-paced environment, and how can they be managed?

Order takers often work in environments where high volumes of orders come in quickly, especially during peak hours. A major challenge is maintaining accuracy and speed under pressure, as mistakes can lead to customer dissatisfaction and delays. Effective order takers rely on strong communication, active listening, and organizational skills to ensure orders are correctly processed and relayed to the appropriate teams. Using order management systems efficiently and staying calm under pressure can greatly help manage these challenges. Regular training and feedback from supervisors also play a key role in improving performance.

What is the difference between Order Taking vs Customer Service Representative?

AspectOrder TakingCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Industry UsageFood service, retail, hospitalityRetail, telecommunications, banking
Job FocusTaking orders accurately and efficientlyAssisting customers, resolving issues, providing information

Order Taking primarily involves accurately recording customer orders in various settings, focusing on efficiency. Customer Service Representatives handle a broader range of customer interactions, including inquiries and problem resolution. While both roles require good communication skills, Customer Service Representatives often require more comprehensive training and handle more complex situations.

How to be an order taker?

To be an order taker, you should develop good communication skills, be attentive to customer needs, and accurately record orders. Familiarity with point-of-sale systems and a polite, patient attitude are also important for success in this role.
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Order Taking jobs near you
Infographic showing various Order Taking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.

Dispatch Order Taker / Shipper

Phoenix, AZ • On-site

GFT Ready Mix
Construction • 51 - 200 employees
Learn more about GFT Ready Mixexternal

$16.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Description:

GFT Ready Mix is a rapidly growing, family-run business founded in 1999, built on a team-oriented culture and supportive atmosphere. We are seeking an experienced Ready Mix Order Taker - Shipper who is responsible for order taking and shipping to facilitate the deployment of our goods and services. Prior ready mix dispatching experience preferred.


Location: 100% on-site – Phoenix, AZ 85043 

Schedule: Monday–Saturday availability, typically 7:00 AM–4:00 PM. Hours may vary based on business needs. 


Why work for GFT Ready Mix?

  • Weekly pay.
  • 100% employer-paid employee medical coverage, including Telehealth.
  • Paid training.
  • Full benefits available within 45 days of employment, or sooner.
  • 100% employer-paid basic life insurance.
  • 100% employer-paid short-term disability.
  • Employee discount program.
  • Voluntary dental, vision, long-term disability, life insurance, and supplemental benefits.
  • 401(k) with employer match.
  • Company profit sharing.

Job Duties

Responsibilities include, but are not limited to: 

  • Taking orders from customers via Command Series Software, input orders into the system as they are requested and help assist customers in identifying proper products needed for specific end uses.
  • Complete order intake and assist customers in identifying proper products needed for specific end uses.
  • Print Tickets and ship orders using the Command System for plants.
  • Constantly review schedules and customer orders throughout the day to anticipate business trucking demands.
  • Complete required daily reports.
  • Perform other duties as assigned.

Requirements

  • Ready mix industry experience preferred. 
  • Minimum of 2 years of customer service experience, preferably in a call center, dispatching, or similar environment. 
  • Previous dispatch software experience preferred.
  • Computer literacy required including but not limited to Microsoft office products and the ability to type 40+ WPM.
  • Ability to work independently, make decisions, and manage changing priorities while providing excellent customer service to both our customers and our drivers.
  • Strong knowledge of Phoenix and surrounding areas.
  • Ability to work weekends as needed.
  • Positive attitude and a strong work ethic.
  • Command Alkon Series software experience a plus.
  • Bilingual English/Spanish preferred.
  • Employment is contingent upon successful completion of a pre-employment drug screen and background check in accordance with applicable law.

GFT Ready Mix is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.  

Requirements: