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Order Taking Jobs (NOW HIRING)

Jimmy John

Order taker

Connersville, IN · On-site

Taking a drive-thru order Taking payment Handing over the order Helping in wrapping upa sandwich Cleaning Helping out other employees Work Hours: 10 am - 3 pm Work schedule * Monday to Friday

EC Ruff Marine

Order Taker

Pompano Beach, FL · On-site

$16 - $18/hr

Previous experience in a customer service or order-taking role is preferred * Strong communication and interpersonal skills * Excellent attention to detail and organizational skills * Ability to ...

The Boca Raton

In-Room Dining Order Taker

Boca Raton, FL · On-site

$12.25 - $15.75/hr

Essential Functions Guest Communication & Order Taking * Promptly and professionally answer all In-Room Dining calls. * Greet guests courteously, announce daily specials, and promote menu offerings.

EC Ruff Marine Inc

Order Taker

Pompano Beach, FL · On-site

High school diploma or equivalent; additional education or training in customer service is a plus Previous experience in a customer service or order-taking role is preferred Strong communication and ...

CalPortland

Order Entry Representative

San Carlos, CA · On-site

$65/hr

This position is responsible for coordinating schedules of deliveries, which includes order taking, order scheduling, delivery set-up, and effectively communicating with customers, drivers, and the ...

CalPortland

Order Entry Representative

San Carlos, CA · On-site

$65/hr

This position is responsible for coordinating schedules of deliveries, which includes order taking, order scheduling, delivery set-up, and effectively communicating with customers, drivers, and the ...

CalPortland

Order Entry Representative

San Carlos, CA · On-site

$65/hr

This position is responsible for coordinating schedules of deliveries, which includes order taking, order scheduling, delivery set-up, and effectively communicating with customers, drivers, and the ...

Tailgate Grill

Cook

Waynesboro, VA · On-site

$13/hr

We are looking for individuals with exceptional customer service skills and a basic knowledge of order taking. Must be able to operate a basic computer to input orders correctly and efficiently. Must ...

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Order Taking information

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$23

$41

How much do order taking jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for order taking in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What is order taking?

Order taking is the process of receiving and processing customer orders for goods or services, typically via phone, online platforms, or in-person interactions. Order takers ensure that customer requests are accurately recorded, confirm details, and facilitate the fulfillment process by passing orders to the appropriate departments. This role is crucial in industries like retail, hospitality, and food service, where efficient and accurate order handling directly impacts customer satisfaction.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, clear communication skills, and basic numeracy, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and sometimes phone or online ordering platforms is typically required. Active listening, patience, and a customer-oriented attitude are essential soft skills that set top performers apart. These abilities ensure accurate order processing, efficient service, and positive customer experiences, which are crucial for operational success.

What are some common challenges faced by order takers in a fast-paced environment, and how can they be managed?

Order takers often work in environments where high volumes of orders come in quickly, especially during peak hours. A major challenge is maintaining accuracy and speed under pressure, as mistakes can lead to customer dissatisfaction and delays. Effective order takers rely on strong communication, active listening, and organizational skills to ensure orders are correctly processed and relayed to the appropriate teams. Using order management systems efficiently and staying calm under pressure can greatly help manage these challenges. Regular training and feedback from supervisors also play a key role in improving performance.

What is the difference between Order Taking vs Customer Service Representative?

AspectOrder TakingCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Industry UsageFood service, retail, hospitalityRetail, telecommunications, banking
Job FocusTaking orders accurately and efficientlyAssisting customers, resolving issues, providing information

Order Taking primarily involves accurately recording customer orders in various settings, focusing on efficiency. Customer Service Representatives handle a broader range of customer interactions, including inquiries and problem resolution. While both roles require good communication skills, Customer Service Representatives often require more comprehensive training and handle more complex situations.

How to be an order taker?

To be an order taker, you should develop good communication skills, be attentive to customer needs, and accurately record orders. Familiarity with point-of-sale systems and a polite, patient attitude are also important for success in this role.
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Order Taking jobs near you
Infographic showing various Order Taking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.

Buca Takeout/Order Taker

Peoria, AZ • On-site

Jackmont Hospitality
Food Services and Drinking Places • 51 - 200 employees
Learn more about Jackmont Hospitalityexternal

Other

Re-posted 2 days ago

Job description

Buca Takeout/Order Taker

A Buca Takeout/Order Taker plays a crucial role in ensuring a seamless dining experience for our customers who prefer takeout services. This position involves accurately taking customer orders, providing menu recommendations, and ensuring that all orders are processed efficiently and correctly. The ideal candidate will be responsible for managing the order-taking process, from greeting customers to finalizing their orders and handling payments. Additionally, this role requires effective communication with kitchen staff to ensure timely preparation and delivery of orders. Ultimately, the success of this position contributes to customer satisfaction and the overall reputation of Buca Claremont.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or food service role.
  • Basic math skills for handling transactions.

Preferred Qualifications:

  • Experience with point-of-sale systems.
  • Knowledge of food safety regulations.
  • Ability to work in a fast-paced environment.

Responsibilities:

  • Greet customers warmly and assist them in placing their takeout orders.
  • Provide detailed information about menu items, including ingredients and preparation methods.
  • Process customer payments accurately and efficiently using the point-of-sale system.
  • Coordinate with kitchen staff to ensure timely preparation and accuracy of orders.
  • Handle customer inquiries and resolve any issues related to orders or service.

Skills:

Strong communication skills are essential for effectively interacting with customers and ensuring their needs are met. Attention to detail is crucial when taking orders to avoid mistakes and ensure customer satisfaction. The ability to multitask will be utilized daily as the order taker manages multiple customer interactions and coordinates with kitchen staff simultaneously. Customer service skills will enhance the overall dining experience, fostering a welcoming atmosphere. Familiarity with technology, such as point-of-sale systems, will streamline the order-taking process and improve efficiency.

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