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Order Taking Jobs in Edmonton, AB (NOW HIRING)

Johnson Controls

Order Picker

Nisku, AB · On-site

May perform other activities such as assisting in taking inventory and weighing/checking materials. * Pick orders and prepare for shipping, including: stacking, wrapping, and crating products. * Pick ...

Sonepar

Inside Sales Representative

Edmonton, AB · On-site

Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service.

Italian Centre Shop West LTD

Deli Clerk

Edmonton, AB · On-site

Taking and filling customer orders * Preparing, portioning, and wrapping meat, cheese, and olive items * Using manual and electrical appliances to clean, peel, slice and trim food * Preparing ...

Olive Garden Canada

to go specialist

Edmonton, AB · On-site

Whether taking orders in person or over the phone, you ensure each interaction is positive and professional. As a To-Go Specialist, you will ensure that all guest and team member touch points, as ...

Bunzl

Customer Service Representative

Edmonton, AB · On-site

The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software ...

Johnson Controls

Picker

Edmonton, AB · On-site

May performother activities such asassistingin taking inventory and weighing/checking materials. * Pick orders andprepare forshipping, includingstacking, wrapping, and crating products. * Select ...

Tim Hortons

Team Member

Nisku, AB · On-site

CA$15/hr

Team members must be able to provide fast, friendly service by taking orders, preparing beverages (coffee, specialty drinks) and food items (sandwiches, baked goods), operating POS systems, and ...

West Oliver Medical Clinic

Be Seen First

Medical Receptionist Medical Assistant

Edmonton, AB · On-site

CA$15 - CA$20/hr

... and taking vitals (properly screening for COVID) - Scheduling and confirming appointments ... ordering when necessary - Opening and/or closing clinic - General office duties including filing ...

IHOP

Server & Crew Chief

Sherwood Park, AB · On-site

CA$15/hr

Whether you're taking orders, serving food, or managing the crew, your attention to detail and excellent customer service skills will shine through. Section 1: Responsibilities * Welcome and seat ...

IHOP

Server & Crew Chief

Sherwood Park, AB · On-site

$15/hr

Whether you're taking orders, serving food, or managing the crew, your attention to detail and excellent customer service skills will shine through. Section 1: Responsibilities * Welcome and seat ...

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All JobsOrder Taking JobsOrder Taking Jobs in Edmonton, AB

Order Taking information

See Edmonton, AB salary details

$8

$15

$26

How much do order taking jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for order taking in Edmonton, AB is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.35 per hour, depending on experience, location, and employer.

What is order taking?

Order taking is the process of receiving and processing customer orders for goods or services, typically via phone, online platforms, or in-person interactions. Order takers ensure that customer requests are accurately recorded, confirm details, and facilitate the fulfillment process by passing orders to the appropriate departments. This role is crucial in industries like retail, hospitality, and food service, where efficient and accurate order handling directly impacts customer satisfaction.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, clear communication skills, and basic numeracy, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and sometimes phone or online ordering platforms is typically required. Active listening, patience, and a customer-oriented attitude are essential soft skills that set top performers apart. These abilities ensure accurate order processing, efficient service, and positive customer experiences, which are crucial for operational success.

What are some common challenges faced by order takers in a fast-paced environment, and how can they be managed?

Order takers often work in environments where high volumes of orders come in quickly, especially during peak hours. A major challenge is maintaining accuracy and speed under pressure, as mistakes can lead to customer dissatisfaction and delays. Effective order takers rely on strong communication, active listening, and organizational skills to ensure orders are correctly processed and relayed to the appropriate teams. Using order management systems efficiently and staying calm under pressure can greatly help manage these challenges. Regular training and feedback from supervisors also play a key role in improving performance.

What is the difference between Order Taking vs Customer Service Representative?

AspectOrder TakingCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Industry UsageFood service, retail, hospitalityRetail, telecommunications, banking
Job FocusTaking orders accurately and efficientlyAssisting customers, resolving issues, providing information

Order Taking primarily involves accurately recording customer orders in various settings, focusing on efficiency. Customer Service Representatives handle a broader range of customer interactions, including inquiries and problem resolution. While both roles require good communication skills, Customer Service Representatives often require more comprehensive training and handle more complex situations.

How to be an order taker?

To be an order taker, you should develop good communication skills, be attentive to customer needs, and accurately record orders. Familiarity with point-of-sale systems and a polite, patient attitude are also important for success in this role.
Order Taking jobs near you
Infographic showing various Order Taking job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,971 per year, or $15.9 per hour.

Order Picker

Nisku, AB • On-site

Johnson Controls
Machinery Manufacturing • 10K+ employees
Learn more about Johnson Controlsexternal

Full-time

Re-posted 27 days ago

Key responsibilities

  • Pick and prepare materials for shipping and delivery within the warehouse and plant.

  • Load, unload, and move products and materials using manual handling or equipment.

  • Verify inventory transactions and ensure all received and outgoing orders are properly documented.

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

136th of 547 rated manufacturers

Job description

Overview

Silent-Aire Limited Partnership is a wholly owned subsidiary of Johnson Controls. Silent-Aire is a technology driven company that designs, engineers and manufactures hyperscale cooling and modular data center solutions.


This role is located at our facility in Nisku and you must have a reliable transportation to commute.

This role will be offered to work on a rotating dayshift.

The Picker shall be responsible for a variety of duties, including: picking and placing materials orders, staging materials, entering data into spreadsheets for record keeping, and loading, unloading and moving products and materials to the designated locations in the warehouse and plant. The Picker is also accountable for checking received orders and confirming that all inventory transactions are completed and documented.

Roles & Responsibilities

  • Load, unload, and move products and materials by hand or equipment.

  • Sort and package fabricated parts onto a cart according to the subassembly list and deliver to point of use in the plant (manually or with equipment).

  • Check to ensure subassembly counts are correct and meet a visual quality inspection and report any discrepancies to the fabrication area.

  • May perform other activities such as assisting in taking inventory and weighing/checking materials.

  • Pick orders and prepare for shipping, including: stacking, wrapping, and crating products.

  • Pick material from warehouse for outbound orders, and ensure they are high quality materials being shipped.

  • Put away received materials to proper storage locations.

  • Confirm inventory transactions are complete.

  • Participate in clean-up of yard and facility.

  • Perform all duties in accordance with silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations and Code.

  • Perform other duties as assigned.

Knowledge, Skills, & Abilities

  • Demonstrated ability to operate material handling equipment including forklift truck.

  • Knowledge of workplace safety and safe lifting and handling procedures.

  • Able to work efficiently as a part of a team as well as independently.

  • Able to effectively communicate verbally and in writing: Good spoken English and ability to communicate well and understand teammates and supervisors is a must for performance and safety.

  • Time management skills.

Working Conditions

  • Exercise caution, as the environment presents many naturally occurring hazards.

  • Always adhere to safety policies (wear protective equipment).

  • Employee may be exposed to uncomfortable work settings such as cold or hot weather outdoors; may have combinations of standing, crouching, or sitting throughout the day.

  • Must be able to carry and move equipment and/or supplies in excess of 40 pounds.

  • Fast-paced environment.

  • Overtime as required.

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

What Johnson Controls employees say

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Benefits

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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