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Order Taking Specialist Jobs (NOW HIRING)

Shogun Hibachi & Sushi

Takeout Specialist

Greenville, TX · On-site

$16.25 - $21.50/hr

Take-Out Specialist Reports To: Restaurant Manager/Shift Leaders Summary: The Restaurant Take-Out ... Order Taking: Accurately take phone and in-person orders, ensuring all details are captured ...

Shogun Hibachi & Sushi

Takeout Specialist

Greenville, TX · On-site

$16.25 - $21.50/hr

Take-Out Specialist Reports To: Restaurant Manager/Shift Leaders Summary: The Restaurant Take-Out ... Key Responsibilities: • Order Taking: • Accurately take phone and in-person orders, ensuring ...

Shogun Hibachi & Sushi

Takeout Specialist

Greenville, TX · On-site

$16.25 - $21.50/hr

Take-Out Specialist Reports To: Restaurant Manager/Shift Leaders Summary: The Restaurant Take-Out ... Key Responsibilities: ● Order Taking: ○ Accurately take phone and in-person orders, ensuring ...

Domino's Franchise

Phone & Order Specialist

West Monroe, LA · On-site

$18.75 - $25/hr

Phone & Order Specialist Part-time Job Category: Store Customer Service Rep Jah Favorite Pizza is a ... Primary is taking orders over the phone, lobby, and drive thru window. TM will be trained in detail ...

Domino's Franchise

Phone Order Specialist

Monroe, LA · On-site

$18.75 - $25/hr

Phone Specialist TM will have the responsibility of the front of the store ... Primary is taking orders. Over the phone, lobby & drive thru window. TM will be trained in detailed ...

Domino's Franchise

Phone Order Specialist

West Monroe, LA · On-site

$18.75 - $25/hr

Phone Specialist TM will have the responsibility of the front of the store ... Primary is taking orders. Over the phone, lobby & drive thru window. TM will be trained in detailed ...

Vitale's Pizza

Phones

Zeeland, MI · On-site

$15.75 - $20.75/hr

Phone Order Specialist Vitale's is seeking a friendly and detail-oriented phone order specialist to ... Attention to detail for accurate order-taking * Basic computer skills and comfort with POS systems ...

The Container Store Inc.

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

Overview The Order Specialist is responsible for performing daily customer order management tasks ... Actively engages with customers to solve their organizational challenges We believe in taking care ...

The Container Store

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

Overview The Order Specialist is responsible for performing daily customer order management tasks ... Actively engages with customers to solve their organizational challenges We believe in taking care ...

The Container Store Inc.

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

Overview The Order Specialist is responsible for performing daily customer order management tasks ... Actively engages with customers to solve their organizational challenges We believe in taking care ...

Domino's Franchise

Phone & Order Specialist

Monroe, LA · On-site

$18.75 - $25/hr

Phone & Order Specialist Part-time Job Category: Store Customer Service Rep Company Description Jah ... Primary is taking orders over the phone, lobby, and drive-thru window. TM will be trained in detail ...

The Container Store

Order Specialist

Bellevue, WA · On-site

$25 - $27/hr

Overview The Order Specialist is responsible for performing daily customer order management tasks ... Actively engages with customers to solve their organizational challenges We believe in taking care ...

The Container Store Inc.

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

Overview The Order Specialist is responsible for performing daily customer order management tasks ... Actively engages with customers to solve their organizational challenges We believe in taking care ...

The Container Store Inc.

Order Specialist

Atlanta, GA

$19.25 - $25.50/hr

The Order Specialist is responsible for performing daily customer order management tasks that ... Actively engages with customers to solve their organizational challenges We believe in taking care ...

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Order Taking Specialist information

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How much do order taking specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for order taking specialist in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What does an order taking specialist do?

An Order Taking Specialist is responsible for accurately receiving and processing customer orders, typically via phone, email, or online platforms. They ensure all order details are correct, address any customer questions, and may provide product information or recommendations. Their role is crucial in maintaining customer satisfaction and ensuring the smooth operation of order fulfillment. Order Taking Specialists often work closely with sales, customer service, and logistics teams to coordinate and track orders. They must have strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the key skills and qualifications needed to thrive as an order taking specialist, and why are they important?

To thrive as an Order Taking Specialist, you need strong communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and order processing platforms is typically required. Active listening, patience, and problem-solving skills help you provide excellent service and resolve issues efficiently. These abilities ensure accurate order processing, customer satisfaction, and smooth workflow in a fast-paced environment.

What are some common challenges faced by order taking specialists, and how can they be managed?

Order Taking Specialists often encounter challenges such as handling high call volumes during peak periods, ensuring accuracy while inputting customer orders, and managing difficult customer interactions. To address these, strong organizational skills, attention to detail, and effective communication are essential. Most teams provide comprehensive training, ongoing support, and user-friendly digital tools to help specialists perform efficiently. Collaborating closely with other departments, like inventory and fulfillment, also helps resolve issues quickly and maintains a positive customer experience.

What are popular job titles related to Order Taking Specialist jobs?

For Order Taking Specialist jobs, the most frequently searched job titles are:

Order Taking Specialist jobs near you

Takeout Specialist

Greenville, TX • On-site

Shogun Hibachi & Sushi
See more jobs at Shogun Hibachi & Sushiexternal

$16.25 - $21.50/hr

Full-time

Posted 28 days ago

Job description

Job Title: Take-Out Specialist
Reports To: Restaurant Manager/Shift Leaders
Summary:
The Restaurant Take-Out Specialist is responsible for providing exceptional customer service and ensuring accuracy and efficiency
in handling all take-out and delivery orders. They act as the primary point of contact for take-out customers, answering phone
calls, taking orders in person, and coordinating with kitchen staff to ensure timely order fulfillment.
Key Responsibilities:
Order Taking:
Accurately take phone and in-person orders, ensuring all details are captured correctly, including special requests
and modifications.
Suggestively sell menu items, promoting specials and add-ons to enhance the customer's experience.
Clearly communicate order details to the kitchen staff using the restaurant's POS system or other designated
methods.

Order Preparation and Packaging:
Carefully package take-out orders, ensuring food items are secure and presented attractively.
Double-check order contents against the receipt or order details to prevent errors and omissions.
Label orders clearly with customer names, order numbers, and any special instructions.
Customer Service:
Greet customers warmly and professionally.
Answer customer inquiries about menu items, specials, and order status in a friendly and informative manner.
Address any customer concerns or complaints promptly and courteously, escalating issues to management when
necessary.
Payment Processing:
Accurately process payments using the restaurant's POS system, accepting cash, credit cards, and other approved
payment methods when necessary.
Provide customers with receipts and change, ensuring accuracy in all transactions.
Organization and Cleanliness:
Maintain a clean and organized take-out station, ensuring all supplies are stocked and readily available.
Assist in cleaning and sanitizing the take-out area, including countertops, phones, and packaging materials.
Additional Duties:
Assist with other tasks as needed, such as answering general phone inquiries, restocking supplies, and assisting
other team members during slower periods.
Assisting with inventory management and reporting to management when necessary.

Skills and Qualifications:
Excellent Communication Skills: Strong verbal and written communication skills are essential for interacting effectively
with customers and colleagues.
Customer Service Orientation: A genuine desire to provide exceptional service and ensure customer satisfaction.
Attention to Detail: The ability to accurately take and process orders, ensuring all details are correct.
Multitasking: The ability to handle multiple tasks simultaneously, such as answering phones, taking orders, and
packaging food, in a fast-paced environment.
Basic Math Skills: Proficiency in basic math calculations for handling payments and providing change.
Teamwork: A willingness to collaborate with kitchen staff and other team members to ensure smooth operations.
Positive Attitude: A friendly and upbeat demeanor even during busy or challenging situations.
Prior Experience: Previous experience in a customer service or food service role is preferred but not always required.
Physical Demands:
Standing for extended periods.
Bending, reaching, and lifting up to 25 pounds.
Working in a fast-paced environment with potential exposure to heat and noise.

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