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Order Taking Jobs (NOW HIRING)

Buona Beef, Inc.

Guest Service Associate

Murfreesboro, TN · On-site

$13.25 - $16.25/hr

Order taking * Drive Thru Order Taking * Expo (dine in and take out) * Advanced Order Expo (third parties) * Drive Thru Expo * Catering Drivers * Fryer Station (French fries and Onion Rings ...

Buona Beef

Guest Service Associate

Murfreesboro, TN · On-site

$13 - $15.75/hr

Order taking * Drive Thru Order Taking * Expo (dine in and take out) * Advanced Order Expo (third parties) * Drive Thru Expo * Catering Drivers * Fryer Station (French fries and Onion Rings ...

Loews Hotels

Room Service Order Taker

Coral Gables, FL · On-site

Knowledge of food and beverage terminology, ability to learn upselling and order taking procedures. * Exceptional guest service and telephone skills. * Computer skills, ability to operate basic ...

GFT Ready Mix

Dispatch Order Taker / Shipper

Phoenix, AZ · On-site

$16.25 - $19.75/hr

We are seeking an experienced Ready Mix Order Taker - Shipper who is responsible for order taking and shipping to facilitate the deployment of our goods and services. Prior ready mix dispatching ...

GFT Ready Mix

Dispatch Order Taker / Shipper

Phoenix, AZ · On-site

$16.25 - $19.75/hr

We are seeking an experienced Ready Mix Order Taker - Shipper who is responsible for order taking and shipping to facilitate the deployment of our goods and services. Prior ready mix dispatching ...

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Order Taking information

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$13

$23

$41

How much do order taking jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for order taking in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What is order taking?

Order taking is the process of receiving and processing customer orders for goods or services, typically via phone, online platforms, or in-person interactions. Order takers ensure that customer requests are accurately recorded, confirm details, and facilitate the fulfillment process by passing orders to the appropriate departments. This role is crucial in industries like retail, hospitality, and food service, where efficient and accurate order handling directly impacts customer satisfaction.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, clear communication skills, and basic numeracy, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and sometimes phone or online ordering platforms is typically required. Active listening, patience, and a customer-oriented attitude are essential soft skills that set top performers apart. These abilities ensure accurate order processing, efficient service, and positive customer experiences, which are crucial for operational success.

What are some common challenges faced by order takers in a fast-paced environment, and how can they be managed?

Order takers often work in environments where high volumes of orders come in quickly, especially during peak hours. A major challenge is maintaining accuracy and speed under pressure, as mistakes can lead to customer dissatisfaction and delays. Effective order takers rely on strong communication, active listening, and organizational skills to ensure orders are correctly processed and relayed to the appropriate teams. Using order management systems efficiently and staying calm under pressure can greatly help manage these challenges. Regular training and feedback from supervisors also play a key role in improving performance.

What is the difference between Order Taking vs Customer Service Representative?

AspectOrder TakingCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Industry UsageFood service, retail, hospitalityRetail, telecommunications, banking
Job FocusTaking orders accurately and efficientlyAssisting customers, resolving issues, providing information

Order Taking primarily involves accurately recording customer orders in various settings, focusing on efficiency. Customer Service Representatives handle a broader range of customer interactions, including inquiries and problem resolution. While both roles require good communication skills, Customer Service Representatives often require more comprehensive training and handle more complex situations.

How to be an order taker?

To be an order taker, you should develop good communication skills, be attentive to customer needs, and accurately record orders. Familiarity with point-of-sale systems and a polite, patient attitude are also important for success in this role.
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Order Taking jobs near you
Infographic showing various Order Taking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.

Fuzzy's Taco Shop Edmond - Cashier

Edmond, OK • On-site

The Social Order
Traveler Accommodation • 501 - 1,000 employees
Learn more about The Social Orderexternal

$9 - $11.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

The Social Order Dining Collective

At The Social Order, there's rarely a dull moment. Our people are passionate and attentive with their head on a swivel. We recognize this line of work is hard, and we reward it. Because really, our goal is to take care of the people who take care of our guests. 

Fuzzy's Taco Shop  

Fuzzy's Taco Shop has become well known for its casual, fun atmosphere, generous helpings of uniquely flavorful Baja-style Mexican fare, and all-day breakfast. Fuzzy's menu features its original take on the Baja taco, which is often referred to as "addictive" thanks to the garlic sauce and feta cheese that make it so distinctive. However, don't be fooled by the name - this fast-casual restaurant concept serves a lot more than just tacos. Fuzzy's Taco Shop offers a wide array of freshly handmade enchiladas, salads, nachos, jumbo burritos, and quesadillas. In addition, each of our Oklahoma locations boast full bars with signature margaritas, cocktails, and beer.

Cashiers are responsible for creating a welcoming atmosphere for our guests, taking their orders, and delivering delicious food and drinks in a timely and efficient manner. Our ideal candidate is passionate about providing excellent customer service, has a positive attitude, and can thrive in a fast-paced environment.

 

Responsibilities:

  • MUST BE AVAILABLE TO WORK MORNINGS
  • Greet guests, taking their orders and answering any questions they may have about the menu
  • Ensure accuracy in order-taking and timely delivery of food and drinks
  • Maintain a clean and organized work area, including tables and dining room
  • Process payments and accurately handle cash and credit card transactions
  • Provide excellent customer service, going above and beyond to make sure each guest has a memorable experience
  • Collaborate with the rest of the team to ensure smooth and efficient service

Requirements:

  • Must be 21 plus. This is a fast-casual cashier position with alcohol service responsibilities
  • Excellent customer service skills
  • Strong communication skills and ability to work well in a team
  • Ability to multitask and prioritize in a fast-paced environment
  • Must be able to stand and walk for long periods of time
  • Previous serving experience preferred but not required

Benefits include:

  • Competitive Pay
  • Medical, Dental, Life and Vision Coverage with company contributions for full-time employees
  • Employee Assistance Program
  • 401K Contribution
  • Paid Time Off for full-time employees 
  • Food and Beverage discounts at All Social Order Restaurants
  • Ongoing career development opportunities
  • Fun and dynamic work environment
Employment Type: PART_TIME

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