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Order Processing Assistant Jobs in Hayward, CA (NOW HIRING)

Concord Optometry

Optometric Assistant

Concord, CA

$22/hr

The optometric assistant will handle insurance authorizations and billing, perform the appropriate pre-exam tests, and assist patients with the frame selection and ordering process. This position ...

PACE Supply

Sales Assistant

San Jose, CA · On-site

$22 - $28.75/hr

We are seeking a motivated and detail-oriented Sales Assistant to join our dynamic team in San Jose ... Verify and release customer sales orders * Process invoices, statements, and account allocations

PACE Supply

Sales Assistant

San Jose, CA · On-site

$20 - $28/hr

We are seeking a motivated and detail-oriented Sales Assistant to join our dynamic team in San Jose ... Verify and release customer sales orders * Process invoices, statements, and account allocations

PACE Supply

Sales Assistant

San Jose, CA · On-site

$20 - $28/hr

We are seeking a motivated and detail-oriented Sales Assistant to join our dynamic team in San Jose ... Verify and release customer sales orders * Process invoices, statements, and account allocations

Onto Innovation Inc.

Sales Order Manager 1

Milpitas, CA · On-site

$60 - $80/hr

R-6086Onto Innovation is a leader in process control, combining global scale with an expanded ... assist with quotations based on Sales/Marketing input. Gather, review, and organize order ...

New

Onto

Sales Order Manager 1

Milpitas, CA · On-site

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio ... assist with quotations based on Sales/Marketing input. Gather, review, and organize order ...

Onto

Sales Order Manager 1

Milpitas, CA

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio ... Create and maintain accurate sales orders in Oracle EBS; assist with quotations based on Sales ...

CUTERA INC

Warehouse Coordinator (Contractor)

Hayward, CA · On-site

$20 - $25/hr

Duties & Responsibilities: * Assist with daily operational tasks, including data entry, order processing, and documentation. * Coordinate and facilitate basic logistical tasks, such as inventory ...

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Order Processing Assistant information

See Hayward, CA salary details

$10

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$33

How much do order processing assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for order processing assistant in Hayward, CA is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.23 per hour, depending on experience, location, and employer.

What does an order processing assistant do?

An Order Processing Assistant is responsible for handling and managing customer orders within a company. This role involves entering order details into systems, verifying information for accuracy, coordinating with other departments to ensure timely fulfillment, and resolving any issues related to orders. They often communicate with customers to provide updates and answer inquiries about their orders. Attention to detail and strong organizational skills are important for success in this position.

What are the key skills and qualifications needed to thrive as an order processing assistant?

To thrive as an Order Processing Assistant, you need strong attention to detail, organizational skills, and basic data entry abilities, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and Microsoft Office Suite is typically required. Effective communication, time management, and problem-solving are essential soft skills for this role. These skills ensure accurate order fulfillment, minimize errors, and contribute to efficient workflow and customer satisfaction.

What are some common challenges faced by order processing assistants, and how can they be managed effectively?

Order Processing Assistants often encounter challenges such as managing high volumes of orders during peak seasons, handling last-minute changes or cancellations, and ensuring accurate data entry to prevent errors. Effective time management, attention to detail, and strong communication skills are essential to address these challenges. Utilizing order management software and maintaining close collaboration with sales, warehouse, and customer service teams can help streamline processes and ensure customer satisfaction.

What is the difference between Order Processing Assistant vs Customer Service Representative?

AspectOrder Processing AssistantCustomer Service Representative
Primary RoleHandles order entry, processing, and trackingAddresses customer inquiries, complaints, and support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentOffice setting, warehouse, or onlineCall centers, retail stores, or online support
Industry UsageRetail, logistics, manufacturingRetail, telecommunications, service industries

While both roles involve interacting with customers and supporting business operations, the Order Processing Assistant primarily focuses on managing and processing orders, ensuring accurate and timely fulfillment. In contrast, the Customer Service Representative handles customer inquiries, resolves issues, and provides support. Both roles require strong communication skills, but their core responsibilities differ significantly.

What cities near Hayward, CA are hiring for Order Processing Assistant jobs?

Cities near Hayward, CA with the most Order Processing Assistant job openings:

Order Processing Assistant jobs near you
Infographic showing various Order Processing Assistant job openings in Hayward, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,180 per year, or $21.7 per hour.

Optometric Assistant

Concord Optometry

Concord, CA

$22/hr

Part-time

Re-posted 20 days ago

Job description

The duties of the optometric assistant include, but are not limited to: answering phones, scheduling appointments, insurance authorization/submission, patient pre-testing, patient contact lens and glasses orders, frame selections, contact lens training.

The optometric assistant is essential to providing a good experience for the patient, beginning with a warm greeting as people enter the office, a friendly and professional demeanor over the phone when answering questions and scheduling appointments.  The optometric assistant will handle insurance authorizations and billing, perform the appropriate pre-exam tests, and assist patients with the frame selection and ordering process.  This position involves ordering contact lenses for patients, following up on jobs that have been ordered, checking in jobs when they come in, and calling patients with job status reports.  When patients pick up their orders, the orders are checked for accuracy and adjusted to fit if necessary. Patient services also include adjusting and repairing glasses for walk-in patients when necessary.  The optometric assistant is also required to handle and track financial transitions with patients. This includes taking payment, processing credit cards, and handling patient ledgers.


Responsibilities
  • Customer service 
  • Answering phones
  • Scheduling
  • Processing outgoing/incoming glasses and contact lens orders
  • Frame selection, dispensing, adjusting, and repairs
  • Patient pre-testing
  • Insurance billing
  • Maintaining clean office condition/appearance 
  • Contact lens training 
Required Skills
  • Good communication skills
  • Ability to Multi-task
  • Good math skills
  • Must be a quick learner
  • Customer service-oriented attitude
  •  Ability to work as a team player