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Order Management Jobs in Rochester, NY (NOW HIRING)

Summary : The Order Processor is responsible for performing data entry work using a personal ... Problem solving, time management, and organizational skills a must. Requires independent judgment ...

Customer Success Manager

Rochester, NY · On-site

$85K - $95K/yr

This role oversees customer communications, order management, issue resolution, global field service coordination, technician scheduling, service escalation, and process improvement initiatives that ...

Order Entry Specialist

Gates, NY · On-site

$50K - $52K/yr

Manager of Customer Excellence Location: Rochester, NY Classification: Non-Exempt, Full-Time Annual ... Enter orders which requires a basic understanding of product and stocking locations by customer ...

Order Entry Specialist

Rochester, NY · On-site

$50K - $52K/yr

Manager of Customer Excellence Location: Rochester, NY Classification: Non-Exempt, Full-Time Annual ... Enter orders which requires a basic understanding of product and stocking locations by customer ...

Order Entry Specialist

Rochester, NY · On-site

$50K - $52K/yr

Order Entry Specialist Title: Customer Account Representative Department: Sales Support Reports To ... Manager of Customer Excellence Location: Rochester, NY Classification: Non-Exempt, Full-Time Annual ...

Order Entry Specialist

Rochester, NY · On-site

$50K - $52K/yr

Manager of Customer Excellence Location: Rochester, NY Classification: Non-Exempt, Full-Time Annual ... Enter orders which requires a basic understanding of product and stocking locations by customer ...

This position focuses on the effective project management of large-scale industrial endeavors, with a primary emphasis on meticulous order management. Our Project Managers oversee, coordinate, and ...

This position focuses on the effective project management of large-scale industrial endeavors, with a primary emphasis on meticulous order management. Our Project Managers oversee, coordinate, and ...

Phone + F2F Locals to NY/NJ/PA/CT ONLY Oracle EBS Warehouse Management, Inventory & Supply Chain modules Implementation experience (including WMS, Inventory, Purchasing, Order Management, etc) Oracle ...

They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure ...

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Order Management information

See Rochester, NY salary details

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How much do order management jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for order management in Rochester, NY is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.66 per hour, depending on experience, location, and employer.

What is an order management?

An Order Management job involves overseeing the processing of customer orders from initiation to fulfillment. Responsibilities typically include order entry, tracking, inventory coordination, and ensuring timely delivery. Order managers work closely with sales, logistics, and customer service teams to resolve issues and optimize order flow. Strong attention to detail, organizational skills, and knowledge of order management systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in order management?

To excel in Order Management, you need strong organizational skills, attention to detail, and a background in business administration or supply chain management. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software, and inventory tracking tools is typically required. Excellent communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills in this role. Mastery of these skills ensures efficient order processing, enhances customer satisfaction, and supports smooth business operations.

What are some common challenges faced in an order management role?

Order Management professionals often encounter challenges such as managing high order volumes during peak periods, resolving discrepancies between orders and inventory, and ensuring timely fulfillment despite supply chain disruptions. Working collaboratively with sales, logistics, and customer service teams is vital to address issues swiftly and maintain customer satisfaction. Attention to detail and effective communication skills help minimize errors and facilitate smooth workflow. Adapting quickly to changing priorities and leveraging technology to streamline processes are key to thriving in this dynamic role.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities in various industries, with roles typically involving problem-solving and attention to detail, and can lead to advancement into supply chain or logistics management positions.

What is the role of order management?

Order management involves overseeing the process of receiving, processing, and fulfilling customer orders to ensure accuracy and timely delivery. It includes tasks such as inventory coordination, order tracking, and communication with logistics teams, often utilizing specialized software to streamline operations.

What are the most commonly searched types of Order Management jobs in Rochester, NY?

The most popular types of Order Management jobs in Rochester, NY are:

What are popular job titles related to Order Management jobs in Rochester, NY?

For Order Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Order Management jobs in Rochester, NY look for?

The top searched job categories for Order Management jobs in Rochester, NY are:

Infographic showing various Order Management job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $49,054 per year, or $23.6 per hour.

Senior Associate, Order Management

L3HHCM20

Rochester, NY

$48K - $89K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago


Job description

Job Title: Senior Associate, Order Management

Job Code: 38569

Job Location: Rochester, NY

Job Schedule: 9/80

Job Description:

L3Harris is seeking a Senior Associate, Order Management to support our Department of Defense (DoD) business based in Rochester, NY. The ideal candidate will manage the processing of quotes and sales orders, ensuring compliance with export regulations and pricing policies. This role collaborates with customers and the L3Harris Sales Team to meet delivery and contract requirements and interprets government contracts and purchase orders for accurate sales order translation. The candidate will review Terms and Conditions (Ts&Cs) and Federal Acquisition Regulation (FAR) clauses to ensure legal compliance across quality, payment terms, pricing, delivery, and packaging. They will also work closely with internal departments to ensure orders are processed accurately and mitigate risks of shipment delays due to incomplete order requirements. Administrative duties include managing customer communications and document control on network drives.

Essential Functions:

  • Provide accurate and timely quotes/responses/proformas to RFQs. Review all quotes for accuracy, pricing, and lead time.
  • Assist program management on large RFQ's/proposal efforts.
  • Pre-order: Obtain delivery quotes from the factory, enter prospects into the CRM system and maintain equipment configuration/quantity in the CRM system.
  • Book orders into the Oracle ERP system accurately and in a timely fashion to drive the demand for product and the fulfillment of program requirements.
  • Maintain accurate and complete records of order bookings to ensure that all financial transactions related to this activity have the traceability required to support quarterly financial audits.
  • Ensure that Operations can fulfill DPAS/government rated orders on time and communicate any delays to the customer.
  • Ensure that Operations and Security can properly ship Type-1 equipment without delays.

Qualifications:

  • Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience

 

Preferred Additional Skills:

  • Experience with CRM and Oracle a plus
  • Customer Service skills and experience
  • Experience with Word, Excel, and Adobe Acrobat Pro
  • Strong written, oral, and organizational skills
  • Works well within a team and with multiple teams simultaneously
  • Demonstrate excellent organization skills and attention to detail
  • Exhibit customer focus and courtesy amid frequent interruptions
  • Must have good communication skills, commitment to quality, customer focus, strong interpersonal skills, flexibility, and adaptability
  • Must be professional, accessible, flexible to the changing needs of the business, and be a team player
  • Must be able to interact with all levels of management and possess the ability to maintain confidentiality
  • Self-starter; willing to find solutions when a set process is not readily available

In compliance with pay transparency requirements, the salary range for this role in New York state is $48,000 - $89,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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