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Order Management Jobs in Rochester, NY (NOW HIRING)

Paychex

Order Management Specialist I

West Henrietta, NY · On-site

$18.75 - $25/hr

Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution. * Monitors and releases back orders in conjunction with the Distribution ...

Paychex

Order Management Specialist I

West Henrietta, NY · Remote

$18.75 - $25/hr

Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution. * Monitors and releases back orders in conjunction with the Distribution ...

L3HHCM20

Order Management Intern

Rochester, NY · On-site

$18.50 - $36.50/hr

Intern, Order Management Job Code:41250 Job Location:Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off L3Harris is ...

New

L3Harris Technologies

Order Management Intern

Rochester, NY · On-site

$18.50 - $36.50/hr

Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales,ContractsandCustomers as needed tofacilitatethe following as part of the Order Management process and will focus on our ...

L3Harris

Order Management Intern

Rochester, NY

$18.50 - $36.50/hr

Intern, Order Management Job Code: 41250 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off : L3Harris ...

New

L3Harris

Order Management Intern

Rochester, NY · On-site

$18.50 - $36.50/hr

Intern, Order Management Job Code: 41250 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off : L3Harris ...

New

L3HHCM20

Senior Associate, Order Management

Rochester, NY · On-site

$48K - $89K/yr

Senior Associate, Order Management Job Code: 40155 Job Location:Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off ...

L3HHCM20

Senior Associate, Order Management

Rochester, NY · On-site

$48K - $89K/yr

Senior Associate, Order Management Job Code: 38569 Job Location: Rochester, NY Job Schedule: 9/80 L3Harris is seeking a Senior Associate, Order Management to support our Department of Defense (DoD ...

L3Harris

Senior Associate, Order Management

Rochester, NY · On-site

$48K - $89K/yr

Senior Associate, Order Management Job Code: 40155 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off ...

Ambrell Corporation

Customer Success Manager

Rochester, NY · On-site

$85K - $95K/yr

This role oversees customer communications, order management, issue resolution, global field service coordination, technician scheduling, service escalation, and process improvement initiatives that ...

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Order Management information

See Rochester, NY salary details

$13

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$40

How much do order management jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for order management in Rochester, NY is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.66 per hour, depending on experience, location, and employer.

What is an order management?

An Order Management job involves overseeing the processing of customer orders from initiation to fulfillment. Responsibilities typically include order entry, tracking, inventory coordination, and ensuring timely delivery. Order managers work closely with sales, logistics, and customer service teams to resolve issues and optimize order flow. Strong attention to detail, organizational skills, and knowledge of order management systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in order management?

To excel in Order Management, you need strong organizational skills, attention to detail, and a background in business administration or supply chain management. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software, and inventory tracking tools is typically required. Excellent communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills in this role. Mastery of these skills ensures efficient order processing, enhances customer satisfaction, and supports smooth business operations.

What are some common challenges faced in an order management role?

Order Management professionals often encounter challenges such as managing high order volumes during peak periods, resolving discrepancies between orders and inventory, and ensuring timely fulfillment despite supply chain disruptions. Working collaboratively with sales, logistics, and customer service teams is vital to address issues swiftly and maintain customer satisfaction. Attention to detail and effective communication skills help minimize errors and facilitate smooth workflow. Adapting quickly to changing priorities and leveraging technology to streamline processes are key to thriving in this dynamic role.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities in various industries, with roles typically involving problem-solving and attention to detail, and can lead to advancement into supply chain or logistics management positions.

What is the role of order management?

Order management involves overseeing the process of receiving, processing, and fulfilling customer orders to ensure accuracy and timely delivery. It includes tasks such as inventory coordination, order tracking, and communication with logistics teams, often utilizing specialized software to streamline operations.

What are the most commonly searched types of Order Management jobs in Rochester, NY?

The most popular types of Order Management jobs in Rochester, NY are:

What job categories do people searching Order Management jobs in Rochester, NY look for?

The top searched job categories for Order Management jobs in Rochester, NY are:

Order Management jobs near you
Infographic showing various Order Management job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $49,054 per year, or $23.6 per hour.

Order Management Specialist I

West Henrietta, NY • On-site

Paychex
Human Resources Consulting Services • 10K+ employees
Learn more about Paychexexternal

$18.75 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
Receives, reviews, and processes supply orders and catalog orders for internal and external clients through the order entry system. Receives, reviews, and processes safety manual orders utilizing the safety loss database. Provides customer service to internal clients related to order status, delivery information, and specifics for inventory items.
Responsibilities
  • Receives and processes orders from internal and external clients in a timely basis.
  • Post telecheck, credit card and check payments for Direct Marketing orders.
  • Reviews and edits Order Entry orders for errors, discrepancies, and excessive quantities prior to processing.
  • Prints and audits picking tickets for the distribution center prior to order fulfillment.
  • Trouble shoots and resolves inquiries and issues associated with orders.
  • Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution.
  • Monitors and releases back orders in conjunction with the Distribution Supervisor and posts payments accordingly.
  • Produces Safety Training Certificates, Forklift Licenses, and Safety Manuals for the Safety & Loss group.
  • Administers and maintains databases for OE Web and Order Entry.
  • Monitors and modifies the Prebill Report as needed, based on account code and flexfield changes.
  • Maintains a general understanding of the integrated systems utilized by Order Management and Distribution.

Qualifications
  • H.S. Diploma - Required

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ 19 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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