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Work From Home Order Management Jobs in Rochester, NY

Paychex

Order Management Specialist I

West Henrietta, NY · Remote

$18.75 - $25/hr

Must maintain an all-inclusive knowledge base of products and services provided by Order Management ... From paid time off to company holidays, culture days, and comprehensive work-life balance programs ...

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

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Work From Home Order Management information

See Rochester, NY salary details

$13

$23

$40

How much do work from home order management jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for work from home order management in Rochester, NY is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.66 per hour, depending on experience, location, and employer.

What is a work from home order management?

A Work From Home Order Management job involves handling customer orders remotely, ensuring they are processed accurately and efficiently from receipt to delivery. This role typically includes tasks such as verifying order details, coordinating with suppliers or warehouses, updating customers on order status, and resolving any issues that arise. Strong organizational and communication skills are important, as well as familiarity with order management software. Working from home allows flexibility, but it also requires self-discipline and reliable internet access.

What are the key skills and qualifications needed to thrive as a work from home order management specialist?

To thrive in Work From Home Order Management, you need strong organizational skills, attention to detail, and experience with order processing or customer service, often requiring a high school diploma or equivalent. Familiarity with order management systems (OMS), CRM software like Salesforce, and proficiency in spreadsheets is typically expected. Excellent written and verbal communication, problem-solving ability, and self-motivation are standout soft skills in this remote role. These skills are vital to ensure accurate order fulfillment, maintain customer satisfaction, and efficiently resolve issues without direct supervision.

What are some common challenges faced in a work from home order management role, and how can they be addressed?

One common challenge in a remote order management position is maintaining clear and timely communication with both customers and internal teams, especially when addressing urgent order issues or discrepancies. Distractions at home and navigating multiple software platforms simultaneously can also impact productivity. To overcome these challenges, it’s important to establish a dedicated workspace, set regular check-ins with your team, and become proficient with the order management systems and communication tools provided by the company. Staying organized and proactive in follow-ups can help ensure smooth order processing and customer satisfaction.

What is the difference between Work From Home Order Management vs Customer Service Representative?

AspectWork From Home Order ManagementCustomer Service Representative
CredentialsBasic computer skills, familiarity with order systemsCommunication skills, sometimes certifications in customer service
Work EnvironmentRemote, computer-basedRemote or in-office, communication-focused
Industry UsageRetail, e-commerce, logisticsRetail, telecom, service industries
Search IntentOrder processing, logistics, inventory managementCustomer support, issue resolution

Work From Home Order Management primarily involves processing and managing customer orders remotely, focusing on logistics and inventory. Customer Service Representatives handle customer inquiries and support, often requiring strong communication skills. While both roles are remote and industry-related, they differ in daily tasks and skill emphasis.

What are popular job titles related to Work From Home Order Management jobs in Rochester, NY?

For Work From Home Order Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Work From Home Order Management jobs in Rochester, NY look for?

The top searched job categories for Work From Home Order Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Order Management jobs?

Cities near Rochester, NY with the most Work From Home Order Management job openings:

Work From Home Order Management jobs near you
Infographic showing various Work From Home Order Management job openings in Rochester, NY as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $49,054 per year, or $23.6 per hour.

Customer Service Rep (Work From Home)

Rochester, NY • Remote

Spade Recruiting
Recruiting and Staffing Services
Learn more about Spade Recruitingexternal

$15.75 - $21.50/hr

Full-time

Posted 15 days ago

Job description

Remote Career Opportunity

If you’re looking for a role that offers flexibility, growth, and the ability to work from home, this opportunity may be a strong fit. We’re looking for reliable, motivated individuals who enjoy speaking with people, solving problems, and helping clients make informed decisions.

Position Overview

As a Remote Representative, you’ll connect with clients virtually, learn about their needs, and walk them through available options in a clear and professional way. You’ll have the flexibility to manage your schedule while being supported by training, mentorship, and a team-focused environment.

Responsibilities

You’ll meet with clients through Zoom or other virtual platforms, ask questions to better understand their situation, and provide personalized recommendations based on their needs. You’ll also follow up with clients, maintain strong relationships, and work toward personal and team goals.

Ideal Candidate

The right person for this role is self-motivated, dependable, and comfortable communicating with others. Strong people skills, basic computer knowledge, and good time management are important. Experience in customer service, consulting, sales, or a related field is helpful, but not required.

What’s Provided

This role offers fully remote work, flexible scheduling, performance-based compensation, ongoing training, mentorship, and opportunities to grow into leadership. You’ll have the support and structure needed to build confidence, improve your skills, and advance based on your effort and results.

Why Apply

This is more than a typical work-from-home position. It’s an opportunity to build a career with flexibility, purpose, and room for long-term growth while helping people make important decisions for their families.

Apply