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Work From Home Order Management Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

HMG Careers

Remote Sales Manager

Rochester, NY · Remote

$69K/yr

... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...

RRJB

Data Operations & Records Specialist

Rochester, NY · Remote

$25 - $40/hr

Experience with data entry, records management, database systems, or administrative support is ... Remote / Work-from-Home Opportunity * Employee Assistance Program * Professional Development ...

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Work From Home Order Management information

See Rochester, NY salary details

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How much do work from home order management jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for work from home order management in Rochester, NY is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.66 per hour, depending on experience, location, and employer.

What is a work from home order management?

A Work From Home Order Management job involves handling customer orders remotely, ensuring they are processed accurately and efficiently from receipt to delivery. This role typically includes tasks such as verifying order details, coordinating with suppliers or warehouses, updating customers on order status, and resolving any issues that arise. Strong organizational and communication skills are important, as well as familiarity with order management software. Working from home allows flexibility, but it also requires self-discipline and reliable internet access.

What are the key skills and qualifications needed to thrive as a work from home order management specialist?

To thrive in Work From Home Order Management, you need strong organizational skills, attention to detail, and experience with order processing or customer service, often requiring a high school diploma or equivalent. Familiarity with order management systems (OMS), CRM software like Salesforce, and proficiency in spreadsheets is typically expected. Excellent written and verbal communication, problem-solving ability, and self-motivation are standout soft skills in this remote role. These skills are vital to ensure accurate order fulfillment, maintain customer satisfaction, and efficiently resolve issues without direct supervision.

What are some common challenges faced in a work from home order management role, and how can they be addressed?

One common challenge in a remote order management position is maintaining clear and timely communication with both customers and internal teams, especially when addressing urgent order issues or discrepancies. Distractions at home and navigating multiple software platforms simultaneously can also impact productivity. To overcome these challenges, it’s important to establish a dedicated workspace, set regular check-ins with your team, and become proficient with the order management systems and communication tools provided by the company. Staying organized and proactive in follow-ups can help ensure smooth order processing and customer satisfaction.

What is the difference between Work From Home Order Management vs Customer Service Representative?

AspectWork From Home Order ManagementCustomer Service Representative
CredentialsBasic computer skills, familiarity with order systemsCommunication skills, sometimes certifications in customer service
Work EnvironmentRemote, computer-basedRemote or in-office, communication-focused
Industry UsageRetail, e-commerce, logisticsRetail, telecom, service industries
Search IntentOrder processing, logistics, inventory managementCustomer support, issue resolution

Work From Home Order Management primarily involves processing and managing customer orders remotely, focusing on logistics and inventory. Customer Service Representatives handle customer inquiries and support, often requiring strong communication skills. While both roles are remote and industry-related, they differ in daily tasks and skill emphasis.

What are popular job titles related to Work From Home Order Management jobs in Rochester, NY?

For Work From Home Order Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Work From Home Order Management jobs in Rochester, NY look for?

The top searched job categories for Work From Home Order Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Order Management jobs?

Cities near Rochester, NY with the most Work From Home Order Management job openings:

Work From Home Order Management jobs near you
Infographic showing various Work From Home Order Management job openings in Rochester, NY as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $49,054 per year, or $23.6 per hour.

Customer Service Sales Representative

Geneseo, NY • Remote

Zuzick & Associates
Insurance Services • 11 - 50 employees
Learn more about Zuzick & Associatesexternal

Full-time

Re-posted 22 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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