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Remote Order Management Jobs in Rochester, NY (NOW HIRING)

Perks: * Shift: 1st shift (Mon - Fri) 8:00 am - 5:00 pm EST (Remote but must be able to travel ... Manage and drive Contract Change Order execution in accordance with GE entitlement, including ...

... management of assigned therapists when necessary * Perform ongoing review of high-risk cases and ... order to successfully perform the essential functions of the role above. While performing the ...

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Remote Order Management information

See Rochester, NY salary details

$13

$23

$40

How much do remote order management jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote order management in Rochester, NY is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.66 per hour, depending on experience, location, and employer.

What is a Remote Order Management job?

A Remote Order Management job involves overseeing and processing customer orders from a remote location. Responsibilities typically include order entry, tracking shipments, resolving discrepancies, and coordinating with suppliers or internal teams. Strong communication, attention to detail, and familiarity with order management software are often required. This role helps ensure a smooth purchasing experience for customers while optimizing order fulfillment processes.

What are the main challenges faced in a Remote Order Management role and how can they be overcome?

One of the main challenges in Remote Order Management is coordinating efficiently with cross-functional teams and customers without face-to-face interaction, which requires clear communication and proactive follow-up. Managing multiple orders simultaneously while remaining accurate and meeting tight deadlines can also present difficulties, especially during peak seasons. To succeed, professionals use digital tools to track orders, maintain meticulous records, and set clear priorities. Staying organized and adaptable allows you to overcome obstacles and ensure a smooth, reliable order fulfillment process from a remote setting.

What are the key skills and qualifications needed to thrive in the Remote Order Management position, and why are they important?

To thrive as a Remote Order Management professional, you should have strong organizational skills, attention to detail, and experience in supply chain or customer service roles, often supported by a relevant degree or equivalent experience. Familiarity with order management software, ERP systems, and CRM tools is typically required, and certifications in logistics or supply chain can be advantageous. Exceptional communication, problem-solving abilities, and time management help you excel in coordinating orders and resolving issues remotely. These skills ensure accurate and timely order processing, positive customer experiences, and efficient collaboration with team members across locations.

What are the most commonly searched types of Order Management jobs in Rochester, NY? The most popular types of Order Management jobs in Rochester, NY are:
What are popular job titles related to Remote Order Management jobs in Rochester, NY? For Remote Order Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Order Management jobs in Rochester, NY look for? The top searched job categories for Remote Order Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Order Management jobs? Cities near Rochester, NY with the most Remote Order Management job openings:
Infographic showing various Remote Order Management job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,054 per year, or $23.6 per hour.
Customer Support Specialist - Remote

Customer Support Specialist - Remote

Belden, Inc.

Rochester, NY โ€ข On-site, Remote

$63K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Innovation Starts With You
Propel your career at Belden, where innovation creates possibilities-for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us.
Together, we are shaping the future of digitization and paving the way for the next generation of innovation.
Job Summary
Belden is currently seeking a Customer Service Representative for the Broadband Solutions division. The position will be responsible for supporting Belden's customer base, both internal and externally. This is a remote position and reports to the Customer Operations Manager.
You will make a difference in the following ways
  • Supporting customer base through the resolution of service questions and answering of customer inquiries as they arise.
  • Holding responsibility for overall order management, including but not limited to processing orders, generating quotations, monitoring vendor management inventory, answering phones, tracking shipments, researching order issues, and processing RMA claims.
  • Identifying opportunities to improve processes and customer relations.
  • Performing accurate data entry of orders and customer information.
  • Utilizing the corporate ERP System (NetSuite) as it pertains to customer service operations.

What you bring
  • Education & Experience - Associate's degree in business or similar field. Bachelor's degree preferred with three (3) or more years of customer service experience. Prior experience in a manufacturing environment in a plus. Vendor Management Programs experience preferred.
  • Knowledge & Skills - ERP System experience, NetSuite preferred. CRM experience, Salesforce preferred.
  • Knowledge & Skills - Computer skills including word processing, spreadsheet and presentation software.
  • Knowledge &Skills - Interpersonal and communication skills, both oral and written, with the ability to work effectively with a wide range of individuals in a diverse community.
  • We Reach for Greatness - Well-developed organization skills, including the ability to handle many details and multiple projects simultaneously in a fast-paced environment while upholding quality standards.

Applicants can expect a base compensation range of $63,000-$85,000 plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location.
Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!
Let's Create Possibilities Together.
Join a global community shaping the future of intelligent connectivity. At Belden, you'll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.