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Remote Order Management Jobs in Rochester, NY (NOW HIRING)

Paychex

Order Management Specialist I

West Henrietta, NY · Remote

$18.75 - $25/hr

Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution. * Monitors and releases back orders in conjunction with the Distribution ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$60 - $65/hr

... management of assigned therapists when necessary * Perform ongoing review of high-risk cases and ... order to successfully perform the essential functions of the role above. While performing the ...

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Remote Order Management information

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$13

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How much do remote order management jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote order management in Rochester, NY is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.66 per hour, depending on experience, location, and employer.

What is remote order management?

A Remote Order Management job involves overseeing and processing customer orders from a remote location. Responsibilities typically include order entry, tracking shipments, resolving discrepancies, and coordinating with suppliers or internal teams. Strong communication, attention to detail, and familiarity with order management software are often required. This role helps ensure a smooth purchasing experience for customers while optimizing order fulfillment processes.

What skills and qualifications are needed for remote order management?

To thrive as a Remote Order Management professional, you should have strong organizational skills, attention to detail, and experience in supply chain or customer service roles, often supported by a relevant degree or equivalent experience. Familiarity with order management software, ERP systems, and CRM tools is typically required, and certifications in logistics or supply chain can be advantageous. Exceptional communication, problem-solving abilities, and time management help you excel in coordinating orders and resolving issues remotely. These skills ensure accurate and timely order processing, positive customer experiences, and efficient collaboration with team members across locations.

What are the main challenges in remote order management and how can they be overcome?

One of the main challenges in Remote Order Management is coordinating efficiently with cross-functional teams and customers without face-to-face interaction, which requires clear communication and proactive follow-up. Managing multiple orders simultaneously while remaining accurate and meeting tight deadlines can also present difficulties, especially during peak seasons. To succeed, professionals use digital tools to track orders, maintain meticulous records, and set clear priorities. Staying organized and adaptable allows you to overcome obstacles and ensure a smooth, reliable order fulfillment process from a remote setting.

What are the most commonly searched types of Order Management jobs in Rochester, NY?

The most popular types of Order Management jobs in Rochester, NY are:

What are popular job titles related to Remote Order Management jobs in Rochester, NY?

For Remote Order Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Order Management jobs in Rochester, NY look for?

The top searched job categories for Remote Order Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Order Management jobs?

Cities near Rochester, NY with the most Remote Order Management job openings:

Remote Order Management jobs near you
Infographic showing various Remote Order Management job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $49,054 per year, or $23.6 per hour.

Order Management Specialist I

West Henrietta, NY • Remote

Paychex
Human Resources Consulting Services • 10K+ employees
Learn more about Paychexexternal

$18.75 - $25/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

Receives, reviews, and processes supply orders and catalog orders for internal and external clients through the order entry system. Receives, reviews, and processes safety manual orders utilizing the safety loss database. Provides customer service to internal clients related to order status, delivery information, and specifics for inventory items.


Responsibilities
  • Receives and processes orders from internal and external clients in a timely basis.
  • Post telecheck, credit card and check payments for Direct Marketing orders.
  • Reviews and edits Order Entry orders for errors, discrepancies, and excessive quantities prior to processing.
  • Prints and audits picking tickets for the distribution center prior to order fulfillment.
  • Trouble shoots and resolves inquiries and issues associated with orders.
  • Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution.
  • Monitors and releases back orders in conjunction with the Distribution Supervisor and posts payments accordingly.
  • Produces Safety Training Certificates, Forklift Licenses, and Safety Manuals for the Safety & Loss group.
  • Administers and maintains databases for OE Web and Order Entry.
  • Monitors and modifies the Prebill Report as needed, based on account code and flexfield changes.
  • Maintains a general understanding of the integrated systems utilized by Order Management and Distribution.

Qualifications
  • H.S. Diploma - Required

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ 19 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • H.S. Diploma - Required
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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