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Order Management Jobs in Raleigh, NC (NOW HIRING)

Deloitte

SAP SD/OTC Senior Consultant

Raleigh, NC · On-site

$61.25 - $83.50/hr

The SAP Order Management senior consultant is a critical role within an organization that focuses on implementing and optimizing the order-to-cash (O2C) process using SAP systems. This role involves ...

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Order Management information

See Raleigh, NC salary details

$12

$23

$39

How much do order management jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for order management in Raleigh, NC is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Order Management position, and why are they important?

To excel in Order Management, you need strong organizational skills, attention to detail, and a background in business administration or supply chain management. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software, and inventory tracking tools is typically required. Excellent communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills in this role. Mastery of these skills ensures efficient order processing, enhances customer satisfaction, and supports smooth business operations.

What are some common challenges faced in an Order Management role?

Order Management professionals often encounter challenges such as managing high order volumes during peak periods, resolving discrepancies between orders and inventory, and ensuring timely fulfillment despite supply chain disruptions. Working collaboratively with sales, logistics, and customer service teams is vital to address issues swiftly and maintain customer satisfaction. Attention to detail and effective communication skills help minimize errors and facilitate smooth workflow. Adapting quickly to changing priorities and leveraging technology to streamline processes are key to thriving in this dynamic role.

What is an Order Management job?

An Order Management job involves overseeing the processing of customer orders from initiation to fulfillment. Responsibilities typically include order entry, tracking, inventory coordination, and ensuring timely delivery. Order managers work closely with sales, logistics, and customer service teams to resolve issues and optimize order flow. Strong attention to detail, organizational skills, and knowledge of order management systems are essential for success in this role.

What are the most commonly searched types of Order Management jobs in Raleigh, NC? The most popular types of Order Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Order Management jobs? Cities near Raleigh, NC with the most Order Management job openings:
Order Management jobs near you

Sales Support Specialist - Paige Renewables - Raleigh, NC

GOGcG

Raleigh, NC • On-site

$21.75 - $29.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Overview
Paige Renewables, a GCG Company, is seeking a Sales Support Specialist to support our growing customer base across the utility scale solar market. This is a mid-level role for a customer support professional who brings prior experience navigating quoting, order management, and cross-functional coordination in a B2B environment.
As our Sales Support Specialist, you'll play a critical part in delivering a responsive, accurate, and dependable customer experience by supporting quoting, order entry, and ongoing customer communication.
If you thrive in a fast-paced, detail-oriented environment, enjoy serving as a trusted point of contact for customers and internal sales partners, and take pride in keeping the quote-to-order process running smoothly, this role offers the opportunity to make a meaningful impact while continuing to deepen your product and industry expertise.
This role offers a hybrid work arrangement with 3 days per week in office and 2 days per week work from home.
What You'll Do
Customer & Sales Support
  • Serve as an internal point of contact for inbound customer and sales team inquiries related to product information, pricing, availability, shipments, and returns
  • Maintain a consistent cadence of communication with customers, Account Managers, and sales leadership to ensure timely follow-up and issue resolution
  • Provide regular order status updates and proactively communicate lead times, shipment details, and potential delays

Quoting & Order Management
  • Generate accurate and timely quotes for customer projects, ensuring correct pricing, availability, and lead time information
  • Follow up on quotes and open opportunities to address outstanding questions and support conversion
  • Enter customer orders and maintain accurate records in CRM and ERP systems to ensure visibility across sales and procurement teams
  • Set up new customer accounts in internal systems to support efficient quoting and order processing

Issue Resolution & Coordination
  • Partner with manufacturers and suppliers to resolve pricing, availability, and shipment-related issues
  • Escalate complex product, pricing, or delivery concerns to appropriate internal stakeholders as needed
  • Support resolution paths that minimize disruption, support repeat business, and maintain strong customer relationships
What You'll Bring
  • 4+ years of customer support or sales support experience in a B2B industrial, manufacturing, or distribution environment
  • Working knowledge of quote-to-order and order management processes
  • Ability to independently manage multiple priorities and deadlines in a fast-paced, high-accountability setting
  • Strong attention to detail and commitment to accuracy
  • Proficiency with CRM, ERP, and internal communication tools
  • Working knowledge of Microsoft Office (Outlook, Word, Excel)
  • Clear, professional communication skills with the confidence to collaborate cross-functionally and engage external partners
What We Offer
  • Competitive annual salary and eligibility for an annual bonus
  • Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
  • Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
  • Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
  • Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
  • Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
  • An employee-centric company that values and truly appreciates our most important asset: You!
Our Use of AI in Recruiting
At GCG, we use AI technology to assist with our interviews by automating note-taking, allowing our hiring teams to focus fully on the conversation. This technology supports efficiency and accuracy in capturing candidate insights during interviews but is not used to evaluate resumes. All resume reviews and candidate assessments are conducted directly by our corporate recruiting team and hiring managers to ensure a thoughtful, human-centered approach.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About GCG
At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

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