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Order Management Representative Jobs (NOW HIRING)

Sun Pharmaceutical Industries

IL · On-site

$64K - $79K/yr

In conjunction with department leadership coordinate order management across major trade channels ... Representatives, Product Marketing, and distribution center teams. * Analyze order flow, identify ...

Compana Pet Brands

Order Management Specialist

Omaha, NE · Hybrid

$18.75 - $24.75/hr

Order Management Specialist ID: 1866 Location: Omaha, NE Department: S&OP and Customer Service ... Disclaimer: This description is representative only and is not exhaustive of the tasks this ...

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty ... Customer Service Representative within a manufacturing or distribution environment This is an ...

Fastly

Order Management Manager

New York, NY · On-site

$21.25 - $28.50/hr

Represent order management in cross-functional interactions and handoffs with Sales, Sales Ops, Deal Desk, Billing, and Revenue Accounting, and partnering with Business Systems to automate the work

Triwill Group

Order Management Manager

San Francisco, CA · On-site

$23 - $30.75/hr

Represent order management in cross-functional interactions and handoffs with Sales, Sales Ops, Deal Desk, Billing, and Revenue Accounting, and partnering with Business Systems to automate the work

Triwill Group

Order Management Manager

Manhattan, NY · On-site

$21.50 - $28.75/hr

Represent order management in cross-functional interactions and handoffs with Sales, Sales Ops, Deal Desk, Billing, and Revenue Accounting, and partnering with Business Systems to automate the work

Compana Pet Brands

Order Management Specialist

Dallas, TX · Hybrid

$19.25 - $25.75/hr

Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... Disclaimer: This description is representative only and is not exhaustive of the tasks this ...

Compana Pet Brands

Order Management Specialist

Dallas, TX · On-site

$19.25 - $25.75/hr

Title: Order Management Specialist Location: Dallas, TX Hybrid: Tues-Thurs in office Compana Pet ... Disclaimer: This description is representative only and is not exhaustive of the tasks this ...

Compana Pet Brands

Order Management Specialist

Omaha, NE · On-site

$18.75 - $24.75/hr

Title: Order Management Specialist Location: Omaha, NE Hybrid: Tues-Thurs in office Compana Pet ... Disclaimer: This description is representative only and is not exhaustive of the tasks this ...

D&H

Order Management Specialist

Clearwater, FL · Hybrid

$17.25 - $23/hr

Interact with Sales Reps and Sales Managers. * Place, track, reschedule, or cancel FD POs as needed. * Understand vendor specific FD requirements (order minimums, freight costs, etc.) * Collaborate ...

Curtisswright

Order Management Specialist

Airmont, NY · On-site

$26 - $34/hr

Experience in Order Management or related experience in customer Representative Qualifications: * Strong communication skills (both verbal and written), with the ability to effectively engage with ...

D&H

Order Management Specialist

Harrisburg, PA · Hybrid

$19.25 - $25.75/hr

Interact with Sales Reps and Sales Managers. * Place, track, reschedule, or cancel FD POs as needed. * Understand vendor specific FD requirements (order minimums, freight costs, etc.) * Collaborate ...

Curtiss-Wright

Order Management Specialist

Airmont, NY · On-site

$26 - $34/hr

Experience in Order Management or related experience in customer Representative Qualifications: * Strong communication skills (both verbal and written), with the ability to effectively engage with ...

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Order Management Representative information

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How much do order management representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for order management representative in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What does an order management representative do?

An Order Management Representative is responsible for processing customer orders, ensuring accuracy and timely fulfillment. They handle order entry, track shipments, resolve order-related issues, and communicate with customers, sales teams, and logistics partners. Their goal is to provide a smooth ordering experience, address any problems quickly, and ensure customer satisfaction throughout the order lifecycle.

What are some common challenges faced by order management representatives, and how can they be effectively addressed?

Order Management Representatives often face challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and coordinating with multiple departments to ensure timely delivery. Effective communication, strong organizational skills, and proficiency with order management systems are essential to handle these issues efficiently. Proactively setting clear expectations with customers and collaborating closely with sales, logistics, and warehouse teams can help minimize errors and improve overall workflow.

What are the key skills and qualifications needed to thrive as an order management representative, and why are they important?

To thrive as an Order Management Representative, you need strong attention to detail, organizational skills, and a background in business administration or a related field. Familiarity with order processing systems, ERP software such as SAP or Oracle, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively resolve issues and build relationships with clients and internal teams. These skills ensure accurate order fulfillment, timely customer support, and smooth operations in a fast-paced business environment.

What is the difference between Order Management Representative vs Customer Service Representative?

AspectOrder Management RepresentativeCustomer Service Representative
Primary RoleFocuses on processing, tracking, and managing customer orders and ensuring order accuracyHandles customer inquiries, complaints, and provides product or service information
Skills & CertificationsKnowledge of order systems, basic logistics, communication skillsStrong communication, problem-solving, customer service skills
Work EnvironmentOffice setting, often within logistics, supply chain, or sales departmentsCall centers, retail, or office environments
Industry UsageCommon in retail, manufacturing, logistics, and supply chain sectorsWidespread across various industries including retail, telecom, and hospitality

While both roles involve customer interaction, the Order Management Representative specializes in managing and processing orders, ensuring accuracy and timely delivery. The Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps in choosing the right career path or job search focus.

More about Order Management Representative jobs

What are popular job titles related to Order Management Representative jobs?

For Order Management Representative jobs, the most frequently searched job titles are:

Order Management Representative jobs near you
Infographic showing various Order Management Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $41,621 per year, or $20 per hour.

Order Management Specialist

Saint Louis, MO • Hybrid

Compana Pet Brands
Manufacturing • 501 - 1,000 employees
Learn more about Compana Pet Brandsexternal

$19 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Job Openings >> Order Management Specialist
Order Management Specialist
Summary
Title: Order Management Specialist ID: 1865 Location: St. Louis, MO Department: S&OP and Customer Service 100009
More about this job >
Description
Title: Order Management Specialist
Location: Chesterfield, MO
Hybrid: Tues-Thurs in office 
Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families today and for generations to come.
We are actively seeking a Order Management Specialist to join our growing organization and help us Nurture What You Love!
This role's primary responsibility will be will be to proactively manage communication, data integrity, and issue resolution between key customers, co-packers, and internal teams to support on-time, in-full delivery performance
As our Order Management Specialist, you'll make an impact by:
  • Managing the end-to-end customer order process, including receipt, entry, validation, and tracking-using Electronic Data Interchange (EDI) and ERP systems.
  • Serving as the primary liaison between customers, co-packers, and internal teams (Supply Chain, Sales, Finance) to ensure timely, professional, and aligned communication.
  • Coordinating outbound logistics and truck scheduling to ensure timely, cost-effective delivery while avoiding capacity issues.
  • Overseeing and reconciling purchase orders, goods receipts, and co-packer inventories to ensure accurate inventory positions and financial reporting.
  • Ensuring pricing compliance, product availability, and adherence to contracts and commercial agreements with co-packers.
  • Investigating and resolve order-related issues, delivery discrepancies, customer deductions, chargebacks, and compliance fines according to company policy.
What you need to succeed:
  • High School Diploma or equivalent. Bachelor's degree preferred.
  • 1-3 years of experience in customer service, order management, or related field.
  • Proficiency in Excel, with the ability to analyze data, develop insights, and support reporting needs.
    Strong written and verbal communication skills; capable of influencing and collaborating across function
  • Effectively communicate in English, in both verbal and written forms
What we have for you:
  • A growing team making a difference in the lives of pets and pet families.
  • Great work/life balance with PTO, paid holidays and more!
  • Medical, dental, vision and an employee assistance program to support your well-being.
  • 401k with company match.
  • Casual work environment with a focus on teamwork.
  • Paid parental leave.
  • Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele help line.
To learn more about us:
https://companapetbrands.com/careers
Disclaimer:
This description is representative only and is not exhaustive of the tasks this position may be required to perform.
 #LI-Hybrid
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