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Order Management Representative Jobs (NOW HIRING)

ABB

Order Management Specialist

Lake Mary, FL · On-site

$17 - $22.75/hr

Previous experience/knowledge with order management and order processing is preferred, advanced ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

NECI

Order Management Specialist

Clifton Park, NY

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Stay connected with Account Sales Representative to resolve customer inquiries, process all ...

Rapid-Medical

Order Management Specialist

Southlake, TX · On-site

$18.25 - $24.50/hr

The Order Management Specialist (OMS) serves as a key liaison between the sales team, customers ... territories and sales representatives. The ideal candidate is a self-starter with minimal ...

Stellix

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Stay connected with Account Sales Representative to resolve customer inquiries, process all ...

Abb Holdings Inc

Order Management Specialist

Pinetops, NC · On-site

$17.50 - $23.50/hr

... order, and payment-related assistance, claims management. Each day, you will coordinate with ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

ABB

Order Management Specialist

Pinetops, NC

$17.50 - $23.50/hr

... order, and payment-related assistance, claims management. Each day, you will coordinate with ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

Abb Holdings Inc

Order Management Specialist

Lake Mary, FL · On-site

$17 - $22.75/hr

Previous experience/knowledge with order management and order processing is preferred, advanced ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

Abb Holdings Inc

Order Management Specialist

Lake Mary, FL · On-site

$17 - $22.75/hr

Previous experience/knowledge with order management and order processing is preferred, advanced ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

ABB

Order Management Specialist

Lake Mary, FL · On-site

$17 - $22.75/hr

Previous experience/knowledge with order management and order processing is preferred, advanced ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

ABB

Order Management Specialist

Pinetops, NC · On-site

$17.50 - $23.50/hr

... order, and payment-related assistance, claims management. Each day, you will coordinate with ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

ABB

Order Management Specialist

Lake Mary, FL · Hybrid

$17 - $22.75/hr

Previous experience/knowledge with order management and order processing is preferred, advanced ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

ABB

Order Management Specialist

Lake Mary, FL · Hybrid

$17 - $22.75/hr

Previous experience/knowledge with order management and order processing is preferred, advanced ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

CARLISLE COMPANIES

Order Management Specialist

Wylie, TX

$18.75 - $25/hr

We are looking for a Customer Service Representative to join our Carlisle Coatings and ... Handles all customer service requests, managing customer orders from placement through shipment ...

Aptar Group

FusionPKG Order Management Specialist

Dallas, TX · On-site

$17.75 - $23.75/hr

Summary The FusionPKG Order Management Specialist is a critical member of the transactional ... Work Environment and Physical Demands The work environment and physical demands are representative ...

Trystar Inc

Order Management Supervisor

Burnsville, MN · On-site

$75K - $95K/yr

Job Title: Order Management Supervisor Trystar is a leader in power inverters, distribution ... Maintain professional business relationships with customers, field sales and manufacturing reps ...

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Order Management Representative information

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$13

$20

$28

How much do order management representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for order management representative in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Management Representatives, and how can they be effectively addressed?

Order Management Representatives often face challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and coordinating with multiple departments to ensure timely delivery. Effective communication, strong organizational skills, and proficiency with order management systems are essential to handle these issues efficiently. Proactively setting clear expectations with customers and collaborating closely with sales, logistics, and warehouse teams can help minimize errors and improve overall workflow.

What is the difference between Order Management Representative vs Customer Service Representative?

AspectOrder Management RepresentativeCustomer Service Representative
Primary RoleFocuses on processing, tracking, and managing customer orders and ensuring order accuracyHandles customer inquiries, complaints, and provides product or service information
Skills & CertificationsKnowledge of order systems, basic logistics, communication skillsStrong communication, problem-solving, customer service skills
Work EnvironmentOffice setting, often within logistics, supply chain, or sales departmentsCall centers, retail, or office environments
Industry UsageCommon in retail, manufacturing, logistics, and supply chain sectorsWidespread across various industries including retail, telecom, and hospitality

While both roles involve customer interaction, the Order Management Representative specializes in managing and processing orders, ensuring accuracy and timely delivery. The Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Order Management Representative, and why are they important?

To thrive as an Order Management Representative, you need strong attention to detail, organizational skills, and a background in business administration or a related field. Familiarity with order processing systems, ERP software such as SAP or Oracle, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively resolve issues and build relationships with clients and internal teams. These skills ensure accurate order fulfillment, timely customer support, and smooth operations in a fast-paced business environment.

What does an Order Management Representative do?

An Order Management Representative is responsible for processing customer orders, ensuring accuracy and timely fulfillment. They handle order entry, track shipments, resolve order-related issues, and communicate with customers, sales teams, and logistics partners. Their goal is to provide a smooth ordering experience, address any problems quickly, and ensure customer satisfaction throughout the order lifecycle.
More about Order Management Representative jobs
What job categories do people searching Order Management Representative jobs look for? The top searched job categories for Order Management Representative jobs are:
Order Management Representative jobs near you
Infographic showing various Order Management Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 57% Full Time, 38% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,621 per year, or $20 per hour.
Order Management Specialist

Order Management Specialist

ABB

Lake Mary, FL • On-site

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

ABB Group rating

8.5

Company rating: 8.5 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

59th of 417 rated machine equipment manufacturers

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Customer Operations Manager
In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
The work model for the role is: Hybrid in Lake Mary, FL. #LI-Hybrid
Your role and responsibilities:
  • Ensuring the resolution of customer issues, including order, technical, and payment-related issues.
  • Providing appropriate solutions for customer requests and coordinating with related teams to ensure complete handling of requests, including order changes, order completion, expediting requests, credit management, tracking and communication aspects, account block and suspension, etc.
  • Collecting and archiving documentation related to orders and recording assumptions and decisions made during the process, in the systems, within your area of responsibility.
  • Analyzing statistics, including forecasting, pacing, etc., using available tools and collecting relevant information.

Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
  • Bachelor's Degree in Business (or other related field) or equivalent years of experience
  • 3+ Years of experience in customer service and dealing with high stress environments
  • Previous experience/knowledge with order management and order processing is preferred, advanced computer skills are required
  • Candidates must already have work authorization that would permit them to work for ABB in the US

What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Paid Parental Leave

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement
  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

What ABB Group employees say

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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