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Order Management Representative Jobs (NOW HIRING)

The representative will be responsible for receiving and processing customer orders. They must ... Data Management: The representative should accurately input and update customer and order ...

Order Management Specialist

Charlotte, NC · On-site

$19 - $25.50/hr

The representative will be responsible for receiving and processing customer orders. They must ... Data Management: The representative should accurately input and update customer and order ...

The representative will be responsible for receiving and processing customer orders. They must ... Data Management: The representative should accurately input and update customer and order ...

Order Management Specialist

Clearwater, FL · Hybrid

$17.25 - $23/hr

Interact with Sales Reps and Sales Managers. * Place, track, reschedule, or cancel FD POs as needed. * Understand vendor specific FD requirements (order minimums, freight costs, etc.) * Collaborate ...

Order Management Specialist

Harrisburg, PA · Hybrid

$19.25 - $25.75/hr

Interact with Sales Reps and Sales Managers. * Place, track, reschedule, or cancel FD POs as needed. * Understand vendor specific FD requirements (order minimums, freight costs, etc.) * Collaborate ...

An order management specialist must have excellent organizational and communication skills ... Stay connected with Account Sales Representative to resolve customer inquiries, process all ...

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Order Management Representative information

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$13

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$28

How much do order management representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for order management representative in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Management Representatives, and how can they be effectively addressed?

Order Management Representatives often face challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and coordinating with multiple departments to ensure timely delivery. Effective communication, strong organizational skills, and proficiency with order management systems are essential to handle these issues efficiently. Proactively setting clear expectations with customers and collaborating closely with sales, logistics, and warehouse teams can help minimize errors and improve overall workflow.

What is the difference between Order Management Representative vs Customer Service Representative?

AspectOrder Management RepresentativeCustomer Service Representative
Primary RoleFocuses on processing, tracking, and managing customer orders and ensuring order accuracyHandles customer inquiries, complaints, and provides product or service information
Skills & CertificationsKnowledge of order systems, basic logistics, communication skillsStrong communication, problem-solving, customer service skills
Work EnvironmentOffice setting, often within logistics, supply chain, or sales departmentsCall centers, retail, or office environments
Industry UsageCommon in retail, manufacturing, logistics, and supply chain sectorsWidespread across various industries including retail, telecom, and hospitality

While both roles involve customer interaction, the Order Management Representative specializes in managing and processing orders, ensuring accuracy and timely delivery. The Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Order Management Representative, and why are they important?

To thrive as an Order Management Representative, you need strong attention to detail, organizational skills, and a background in business administration or a related field. Familiarity with order processing systems, ERP software such as SAP or Oracle, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively resolve issues and build relationships with clients and internal teams. These skills ensure accurate order fulfillment, timely customer support, and smooth operations in a fast-paced business environment.

What does an Order Management Representative do?

An Order Management Representative is responsible for processing customer orders, ensuring accuracy and timely fulfillment. They handle order entry, track shipments, resolve order-related issues, and communicate with customers, sales teams, and logistics partners. Their goal is to provide a smooth ordering experience, address any problems quickly, and ensure customer satisfaction throughout the order lifecycle.
More about Order Management Representative jobs
Infographic showing various Order Management Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 57% Full Time, 38% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,621 per year, or $20 per hour.
Order Processing Representative

Order Processing Representative

Accentuate Staffing

Raleigh, NC

$15.75 - $20.50/hr

Full-time

Posted 13 days ago


Job description

Accentuate Staffing is seeking a Part-Time Order Management Representative for a growing client in Raleigh, NC. This role is responsible for reviewing, processing, and accurately entering sales orders into the company’s ERP system while collaborating with internal teams to ensure order accuracy, product availability, and timely fulfillment. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.