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Order Management Associate Jobs in Ohio (NOW HIRING)

Trak Group

Sales Associate

Cincinnati, OH · Hybrid

$13.50 - $18.25/hr

Position Summary We are seeking a customer-focused Sales Associate to support order management, procurement, and customer service activities within a collaborative industrial distribution environment.

NESCO Inc

Customer Service Associate

Avon Lake, OH · On-site

$13.25 - $18.25/hr

... the overall order management process. The Customer Service Associate is expected to use sound ... judgment, develop strong problem-solving skills, and maintain professional relationships with ...

seamancorp

Amazon Account CARE Specialist

Wooster, OH · Hybrid

Every Seaman Corporation associate plays a valuable role in our company's continuous growth. We ... This role will be responsible for the entire order management process including managing the Amazon ...

Teddy Baldassarre

Fulfillment Associate

North Olmsted, OH · On-site

$14.50 - $19.25/hr

Fulfillment Associate Location: North Olmsted, OH | Full-time, On-site | FLSA: Hourly, Non-Exempt ... Create and manage order transfers with precision in Shopify * Process and document product ...

Morris Furniture Co.,INC.

Sales Systems Associate

Fairborn, OH · On-site

$13.25 - $18/hr

SALES SYSTEMS ASSOCIATE (Open to Dayton and Cincinnati candidates) Our Values: At Morris Furniture ... This role supports order management, inventory accuracy, and visual merchandising follow-through ...

Targeted Pet Treats

Customer Service Specialist

Columbus, OH · On-site

$16.50 - $21.75/hr

The individual works closely with Order Management Supervisor to ensure that every order is ... Associate's degree preferred Ability to solve practical problems and deal with changing variables ...

Kimball Midwest

Order Filler

Columbus, OH · On-site

$18/hr

As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong ... The ability to concentrate and to communicate with management and co-workers * The ability to ...

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Ohio?

The most popular types of Order Management jobs in Ohio are:

What are popular job titles related to Order Management Associate jobs in Ohio?

For Order Management Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Ohio look for?

The top searched job categories for Order Management Associate jobs in Ohio are:

What cities in Ohio are hiring for Order Management Associate jobs?

Cities in Ohio with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Sales Associate

Trak Group

Cincinnati, OH • Hybrid

$13.50 - $18.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Description Sales Associate Setting/Hours: Hybrid - 2 Days Remote | Full-time Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking a customer-focused Sales Associate to support order management, procurement, and customer service activities within a collaborative industrial distribution environment. This role works closely with Inside Sales, Purchasing, Accounting, Warehouse, suppliers, and customers to ensure accurate order processing, timely product delivery, and exceptional customer service.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where collaboration and problem-solving are essential. Key Responsibilities Manage and prioritize customer orders to ensure timely and accurate order entry. Process customer purchase orders and coordinate procurement activities to fulfill customer requirements.

Monitor and expedite customer orders and supplier purchase orders to meet delivery commitments. Troubleshoot order, supply chain, and delivery issues while coordinating resolutions with suppliers and internal teams. Partner with Accounting on new customer setup, credit/rebill requests, invoicing questions, and order-related issues.

Process orders from individual and shared team queues while maintaining high levels of accuracy. Communicate with customers, suppliers, and internal departments regarding order status, delivery updates, and issue resolution. Build and maintain strong working relationships with supplier customer service teams and internal stakeholders.

Monitor and respond to shared team inboxes to support customer inquiries and order processing. Collaborate with the Inside Sales team to proactively identify and resolve potential order delays or customer concerns. Assist with office administrative duties, including answering phones, greeting visitors, coordinating meetings, and supporting daily office operations.

Utilize ERP/business systems to accurately manage order processing and customer information. Qualifications Some college coursework or equivalent combination of education and relevant work experience. Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.

Excellent written and verbal communication skills. Customer-focused with strong interpersonal and relationship-building abilities. Collaborative team player with a proactive approach to problem-solving.

Proficiency with Microsoft Office, including Excel, Word, and Outlook. Experience using ERP or business operations software. Previous experience with IFS ERP software is a plus.

Preferred experience of 2-4 years supporting customers, purchasing, accounting, vendors, or order management functions. Ideal Candidate Profile Detail-oriented professional who enjoys providing exceptional customer service. Strong multitasker capable of managing competing priorities while maintaining accuracy.

Effective communicator who builds positive relationships with customers, suppliers, and internal teams. Self-motivated problem solver who proactively addresses challenges and follows through on commitments. Adaptable team player who thrives in a collaborative, office-based environment and is eager to learn and grow within the organization.

If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity. #SHARED

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