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Order Management Associate Jobs in Columbus, OH (NOW HIRING)

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$15.50 - $18.75/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer ... Associate's degree preferred • Ability to solve practical problems and deal with changing ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$16 - $19.25/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer ... Associate's degree preferred • Ability to solve practical problems and deal with changing ...

Targeted Pet Treats

Customer Service Specialist

Columbus, OH · On-site

$16.50 - $21.75/hr

The individual works closely with Order Management Supervisor to ensure that every order is ... Associate's degree preferred Ability to solve practical problems and deal with changing variables ...

Kimball Midwest

Order Filler

Columbus, OH · On-site

$18/hr

As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong ... The ability to concentrate and to communicate with management and co-workers * The ability to ...

Solomon Page

Operations Planner L&A

Reynoldsburg, OH · On-site

$34/hr

The Associate Production Planner is an individual contributor responsible for owning end to end order management process for multiple brand channels inclusive of article creation, upload and ...

PwrQ Holdings LLC

Strategic Sales Associate

Columbus, OH · On-site

$90K - $100K/yr

Description The Sales Support Associate is a front-end commercial force multiplier embedded around ... order management, or similar role preferred. Experience in manufacturing, industrial products ...

New

AutoZone

Order Puller

Columbus, OH · On-site

$14.75 - $17.50/hr

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

Forgent

Strategic Sales Associate

Columbus, OH · On-site

$90K - $100K/yr

The Sales Support Associate is a front-end commercial force multiplier embedded around Forgent ... order management, or similar role preferred. · Experience in manufacturing, industrial products ...

New

AutoZone

Order Puller

Columbus, OH · On-site

$14.75 - $17.50/hr

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

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Order Management Associate information

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How much do order management associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for order management associate in Columbus, OH is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.44 and $21.89 per hour, depending on experience, location, and employer.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Columbus, OH?

The most popular types of Order Management jobs in Columbus, OH are:

What are popular job titles related to Order Management Associate jobs in Columbus, OH?

For Order Management Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Columbus, OH look for?

The top searched job categories for Order Management Associate jobs in Columbus, OH are:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $39,487 per year, or $19 per hour.

Order Management Clerk

Targeted Pet Treats

Columbus, OH • On-site

$15.50 - $18.75/hr

Other

Re-posted 26 days ago

Job description

Order Management Clerk
The Order Management Clerk has the responsibility of managing retailer orders and documentation daily. The individual works closely with Order Management Supervisor to ensure that every order is processed accurately and delivered on time.
Excellent organizational skills with a strong attention to detail and accuracy are essential for success in this position. Taking initiative and the ability to anticipate problems before they happen are also highly desired traits. The candidate must work well with a team of people who are committed to continuing the company's high growth rate.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Enter and process incoming orders
• Invoice shipped orders
• Collaborate to optimize processes with Warehouse, Logistics, Order Management team(s), and others
• Provide Customer Service for retailers
• Order dispute resloution
• Other Administrative duties as assigned
Competencies:
• Technical Capacity (data analysis and forecasting capabilities)
• Personal Effectiveness / Credibility
• Thoroughness/Detail Orientation
• Time Management
• Communication Proficiency (written and verbal)
• Problem Solving/Analysis
• Strong Math Skills
• Customer/Client Focus
• Decision Making
• Flexibility
• Ethical Conduct
Required Education and Experience:
• Strong interpersonal, organizational, communication, and customer services skills
• High School Diploma or Equivalent required, Associate's degree preferred
• Ability to solve practical problems and deal with changing variables in uncertain situations
• Ability to operate in a fast-paced environment and lead by positive example
• Advanced MS Office skills (Excel & PowerPoint)
• 2 years previous Administrative / Office experience
• Preferred experience with ERP order management systems preferably Microsoft Business Central
• Preferred experience with an EDI Platform (SPS, TrueCommerce, etc.)
Additional Eligibility Qualifications:
None required for this position
Work Environment and Physical Demands:
This job operates in an office environment within a warehouse/shipping facility with a controlled climate in the office area, temperatures vary in the plant area. This role routinely uses but is not limited to standard office equipment such as computers, phones, multifunctional machine, filing cabinets, and label printers. This is largely a sedentary role; however, some lifting (up to 25 lbs.), bending, twisting, and long-term standing may be required at times.
Position Type and Expected Hours of Work:
This is a full-time position, standard days/hours are Monday - Friday 7am - 3:30 pm with the flexibility of some early hours, evening hours, and weekend work when needed.
Supervisory Responsibility:
This position does not have any supervisory responsibilities
Travel:
No overnight or long-distance travel expected for this position Local travel required for errands
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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