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Order Management Associate Jobs in Columbus, OH (NOW HIRING)

Express & Bonobos

Associate Merchant

Columbus, OH · On-site

The Associate Merchant balances an understanding of sales performance, market trends, and customer ... Own the day-to-day operational functions, including order management, sample coordination, pricing ...

Express

Associate Merchant

Columbus, OH · On-site

The Associate Merchant balances an understanding of sales performance, market trends, and customer ... Own the day-to-day operational functions, including order management, sample coordination, pricing ...

Express

Associate Merchant

Columbus, OH · On-site

The Associate Merchant balances an understanding of sales performance, market trends, and customer ... Own the day-to-day operational functions, including order management, sample coordination, pricing ...

Express

Associate Merchant

Columbus, OH · On-site

The Associate Merchant balances an understanding of sales performance, market trends, and customer ... Own the day-to-day operational functions, including order management, sample coordination, pricing ...

Express

Associate Merchant

Columbus, OH · On-site

The Associate Merchant balances an understanding of sales performance, market trends, and customer ... Own the day-to-day operational functions, including order management, sample coordination, pricing ...

Chase

Trading Services Associate

Columbus, OH · On-site

$14.75 - $19.50/hr

Fixed Income Middle Office Associate Join a collaborative trading services team where your work ... Hands-on experience with fixed income trading and/or order management platforms * Experience ...

Accurate Personnel LLC

Warehouse Associate

Groveport, OH · On-site

$15 - $16.50/hr

Associates will help process customer orders, manage inventory, assemble products, and ensure each order is completed accurately and efficiently. Apply online and kickstart your career today! Pay ...

Walmart

Online Order Filling Team Supervisor

Dublin, OH · On-site

$20 - $33/hr

Location Walmart Supercenter #2774 7730 SAWMILL RD, DUBLIN, OH, 43016, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Pints and Pies

Assistant Manager

Columbus, OH · On-site

$40K - $42K/yr

Food and beverage budgeting, ordering, and inventory * Associate interviewing, training, scheduling, performance review, and creating a positive work environment as directed by the General Manager

Pints and Pies

Assistant Manager

Columbus, OH · On-site

$40K - $42K/yr

Food and beverage budgeting, ordering, and inventory * Associate interviewing, training, scheduling, performance review, and creating a positive work environment as directed by the General Manager

Deloitte

Senior Consultant - SAP SD/OTC

Columbus, OH · On-site

$60.75 - $83/hr

Configure SAP SD/OTC functionality across core process areas, including sales order management ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

Hexion

Customer Account Specialist

Worthington, OH · On-site

... associates within department and across the organization to achieve optimal customer satisfaction. • Input new order requests and manage modifications and cancellations for both manual and ...

Hexion, Inc.

Customer Account Specialist

Columbus, OH · On-site

... associates within department and across the organization to achieve optimal customer satisfaction. • Input new order requests and manage modifications and cancellations for both manual and ...

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Order Management Associate information

See Columbus, OH salary details

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How much do order management associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for order management associate in Columbus, OH is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.44 and $21.89 per hour, depending on experience, location, and employer.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Columbus, OH?

The most popular types of Order Management jobs in Columbus, OH are:

What are popular job titles related to Order Management Associate jobs in Columbus, OH?

For Order Management Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Columbus, OH look for?

The top searched job categories for Order Management Associate jobs in Columbus, OH are:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $39,487 per year, or $19 per hour.

Associate Merchant

Express & Bonobos

Columbus, OH • On-site

Full-time

Re-posted 29 days ago

Key responsibilities

  • Support the creation and execution of product assortment strategies to meet financial goals and market trends.

  • Analyze sales performance, market trends, and customer insights to identify growth opportunities and manage risks.

  • Coordinate with cross-functional teams to ensure timely product launches, accurate product representation, and alignment with brand objectives.

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Location Name
Columbus Corporate Headquarters
Responsibilities
POSITION OVERVIEW
The Associate Merchant supports in the creation and execution of product assortment strategies while working cross-functionally to achieve the financial goals of the division and the company. The Associate Merchant balances an understanding of sales performance, market trends, and customer insights to build commercially viable assortments. They partner closely with Planning, Design, Production, and other teams to ensure that products align with brand objectives and financial targets. In-season, they are responsible for analyzing performance, identifying opportunities, and managing risks, contributing to both top and bottom-line growth.
KEY REPONSIBILITIES
  • Collaborate to develop and execute seasonal assortments that align with financial goals, customer expectations, and market trends.
  • Analyze sales performance and market trends, identifying growth opportunities and risks, and recommending actionable strategies to improve sales and manage inventory.
  • Own the day-to-day operational functions, including order management, sample coordination, pricing updates, and system maintenance.
  • Conduct competitive market research, analyzing assortments, pricing, and promotions to inform product development and pricing strategies.
  • Work closely with Planning and Design teams to ensure the product assortment reflects key product attributes and meets financial targets.
  • Support cross-functional teams, such as Production, Marketing, and Visual Merchandising, to ensure timely product launches and alignment with brand objectives.
  • Present product assortment in key meetings, such as investment reviews, with clear product stories to gain cross-functional and leadership alignment.
  • Act as the subject matter expert in the category, staying informed of emerging trends and customer insights to help drive future product development.
  • Manage in-season markdowns and inventory tracking to optimize sales performance and reduce excess inventory.
  • Support the development of new product assortments, including roadmaps, style selection, and product launches.
  • Collaborate with Marketing to ensure product is accurately represented in all channels, including digital platforms.
  • Contribute to cross-functional discussions to ensure product delays and launch timing are communicated effectively to all stakeholders.

REQUIRED EXPERIENCE & QUALIFICATIONS
  • Bachelor's Degree, preferably in business, retail merchandising, or fashion merchandising.
  • 3-5 years of experience in product merchandise buying, with demonstrated success in managing a product category.
  • Strong analytical and strategic thinking skills, with the ability to interpret data and drive actionable decisions.
  • Acute understanding of brand positioning, customer insights, and fashion trends.
  • Ability to collaborate across functions and build strong working relationships.
  • Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines.
  • Strong presentation and communication skills, both verbal and written.
  • Proficiency in Google applications and retail management systems.

CRITICAL SKILLS & ATTRIBUTES
  • Exceptional ability to analyze data and translate insights into actionable strategies.
  • Proven ability to influence cross-functional partners and senior leadership.
  • Strong commercial and brand acumen, with a deep understanding of fashion trends and customer behavior.
  • Ability to adapt quickly to changing priorities and manage through conflict.
  • Strong leadership capabilities, with the potential to develop and mentor junior team members
  • Bachelor's Degree, preferably in business, retail merchandising, or fashion merchandising.
  • 3-5 years of experience in product merchandise buying, with demonstrated success in managing a product category.
  • Strong analytical and strategic thinking skills, with the ability to interpret data and drive actionable decisions.
  • Acute understanding of brand positioning, customer insights, and fashion trends.
  • Ability to collaborate across functions and build strong working relationships.
  • Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines.
  • Strong presentation and communication skills, both verbal and written.
  • Proficiency in Google applications and retail management systems.

Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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