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Order Management Associate Jobs in Illinois (NOW HIRING)

Work Order Specialist

Machesney Park, IL · On-site

$18.75 - $25/hr

Job Type Full-time Description Generate production work orders in the ERP system. Duties include ... High School diploma or equivalent; associate degree preferred Experience: * 1-2 years' experience ...

Order Entry Specialist

Wheeling, IL · On-site

$18 - $23.50/hr

You'll manage incoming purchase orders, enter them into our ERP system, and collaborate with ... Associate's degree or higher preferred * 2+ years of experience in order entry, customer service ...

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Associates Degree in Business preferred. * Two years of experience in a related field working with ... Experience in CRM systems. Salesforce experience preferred. * Proficient in MS Office, Windows ...

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Associates Degree in Business preferred. * Two years of experience in a related field working with ... Experience in CRM systems. Salesforce experience preferred. * Proficient in MS Office, Windows ...

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Associates Degree in Business preferred. * Two years of experience in a related field working with ... Experience in CRM systems. Salesforce experience preferred. * Proficient in MS Office, Windows ...

Job Purpose The BPS Associate Manager provides support to the Americas, specifically to end user ... Project management and leadership during all project phases (Requirements, solution evaluation ...

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Order Management Associate information

See Illinois salary details

$10

$17

$26

How much do order management associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for order management associate in Illinois is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $20.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are the most commonly searched types of Order Management jobs in Illinois? The most popular types of Order Management jobs in Illinois are:
What are popular job titles related to Order Management Associate jobs in Illinois? For Order Management Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Illinois look for? The top searched job categories for Order Management Associate jobs in Illinois are:
What cities in Illinois are hiring for Order Management Associate jobs? Cities in Illinois with the most Order Management Associate job openings:
Infographic showing various Order Management Associate job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 4% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $36,144 per year, or $17.4 per hour.

Work Order Specialist

Hennig

Machesney Park, IL • On-site

$18.75 - $25/hr

Other

Re-posted 4 days ago


Hennig rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Job Type
Full-time
Description
Generate production work orders in the ERP system. Duties include printing and preparing job packets for production work centers. Assist with daily inventory control and annual physical inventory. Collaborate with other departments to meet production goals.
Ensure work orders are generated, and job packets are prepared by the schedule provided.
Print and prepare work order document packets and deliver to work centers.
Update work order parts/qty as engineering changes arise.
Track down jobs in process where order changes have been made and update paperwork.
Prepare job cost summaries.
Complete and close work orders for invoicing.
Support daily cycle count activities and transactions as requested.
Review open work order dashboard daily.
Requirements
Strong communication and interpersonal skills, with a focus on customer satisfaction and problem resolution.
Demonstrated ability to identify, analyze, and solve problems quickly and effectively.
Experience using an ERP system
Understanding of inventory control, inventory transactions
High attention to detail, highly organized, quick learner
Ability to work in a fast-paced environment
Qualifications & Requirements:
Education: High School diploma or equivalent; associate degree preferred
Experience:

  • 1-2 years' experience in a manufacturing environment preferred.
  • 1 year of ERP system use
  • Basic understanding of inventory control and production orders

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