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Order Management Associate Jobs in Illinois (NOW HIRING)

Swan Analytical USA INC

Order Entry Specialist

Wheeling, IL · On-site

$18 - $23.50/hr

You'll manage incoming purchase orders, enter them into our ERP system, and collaborate with ... Associate's degree or higher preferred * 2+ years of experience in order entry, customer service ...

Sterling Engineering Inc.

Order Specialist

Itasca, IL

$60K/yr

Manage end-to-end processing of customer orders, including order entry, documentation, and record ... Associate's degree or equivalent work experience * 5+ years of customer service or order processing ...

Porter Pipe & Supply

Order Fulfillment Associate

Addison, IL · On-site

$16 - $19/hr

Order Fulfillment Associate Your Warehouse Skills Can Drive Success at Porter Pipe & Supply in ... management skills. • Proficiency in English communication. What You'll Do: • Pick, pack, and ...

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$10

$17

$26

How much do order management associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for order management associate in Illinois is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $20.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Illinois? The most popular types of Order Management jobs in Illinois are:
What are popular job titles related to Order Management Associate jobs in Illinois? For Order Management Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Illinois look for? The top searched job categories for Order Management Associate jobs in Illinois are:
What cities in Illinois are hiring for Order Management Associate jobs? Cities in Illinois with the most Order Management Associate job openings:
Order Management Associate jobs near you
Order Entry Specialist

Order Entry Specialist

Swan Analytical USA INC

Wheeling, IL • On-site

$18 - $23.50/hr

Full-time

Re-posted 19 days ago

Job description

Description:

The Order Entry Specialist plays a key role in ensuring the accurate and timely processing of customer orders from receipt through fulfillment.

This position requires strong attention to detail, organizational skills, and clear communication. You’ll manage incoming purchase orders, enter them into our ERP system, and collaborate with internal teams to ensure smooth and accurate delivery.

Requirements:


Key Responsibilities
  • Review and accurately enter customer purchase orders into the ERP system (IFS)
  • Verify pricing, part numbers, terms, and shipping instructions
  • Coordinate with sales, logistics, and finance teams to resolve discrepancies or special requirements
  • Track order progress and proactively communicate updates to internal stakeholders
  • Assist with order confirmations and shipping documentation
  • Maintain organized customer records and order files ?
  • Identify and escalate order issues or inconsistencies when needed
  • Provide general administrative support within customer service or operations
Qualifications
  • High school diploma or equivalent required; Associate’s degree or higher preferred
  • 2+ years of experience in order entry, customer service, or administrative support
    • Manufacturing or distribution environment preferred
  • Experience with ERP or order management systems strongly preferred
  • Proficiency in Microsoft Office, particularly Excel and Outlook
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment ?
  • Proactive, solution-oriented mindset with a team-focused approach