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Order Management Associate Jobs in Naperville, IL

G&W Electric

Team Lead Order Entry

Bolingbrook, IL · On-site

$55K - $69K/yr

Responsible for skills development and evaluation of Customer Service team and Order Management Associate. * Responsible for continuous improvement of processes within order entry/customer service ...

Morgan Stanley

Wealth Management Associate

Chicago, IL · On-site

The Wealth Management Associate is often the first point of contact with clients on a broad array ... Works with clients on the execution of orders in Brokerage and Advisory accounts * Assists clients ...

Morgan Stanley

Wealth Management Associate

Chicago, IL · On-site

The Wealth Management Associate is often the first point of contact with clients on a broad array ... Works with clients on the execution of orders in Brokerage and Advisory accounts * Assists clients ...

The Container Store

Order Specialist

Chicago, IL · On-site

$16.60 - $17.60/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store Inc.

Order Specialist

Chicago, IL · On-site

$17.60/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store Inc.

Order Specialist

Chicago, IL

$17.60/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store Inc.

Order Specialist

Chicago, IL · On-site

$17.60/hr

The Order Specialist is responsible for performing daily customer order management tasks that ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

Breakthru

Revenue Management Associate

Cicero, IL · On-site +1

$20 - $26/hr

The Revenue Management Associate is responsible for assisting with company processes related to ... Verify chain contracts for compliance and support accurate order processing. * Maintain and update ...

New

Swan Analytical USA INC

Order Entry Specialist

Wheeling, IL · On-site

$18 - $23.50/hr

You'll manage incoming purchase orders, enter them into our ERP system, and collaborate with ... Associate's degree or higher preferred * 2+ years of experience in order entry, customer service ...

Provisur Technologies

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Associates Degree in Business preferred. * Two years of experience in a related field working with ... Experience in CRM systems. Salesforce experience preferred. * Proficient in MS Office, Windows ...

Provisur Technologies

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Associates Degree in Business preferred. * Two years of experience in a related field working with ... Experience in CRM systems. Salesforce experience preferred. * Proficient in MS Office, Windows ...

Provisur Technologies

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Associates Degree in Business preferred. * Two years of experience in a related field working with ... Experience in CRM systems. Salesforce experience preferred. * Proficient in MS Office, Windows ...

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Order Management Associate information

See Naperville, IL salary details

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How much do order management associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for order management associate in Naperville, IL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.64 and $22.18 per hour, depending on experience, location, and employer.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Naperville, IL?

The most popular types of Order Management jobs in Naperville, IL are:

What job categories do people searching Order Management Associate jobs in Naperville, IL look for?

The top searched job categories for Order Management Associate jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Order Management Associate jobs?

Cities near Naperville, IL with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,011 per year, or $19.2 per hour.

Team Lead Order Entry

Bolingbrook, IL • On-site

G&W Electric
See more jobs at G&W Electricexternal

$55K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Team Lead Order Entry
Reporting to Inside Sales Support Supervisor, this position will be responsible for managing the team of Order Entry Representatives. This includes ensuring the timely and accurate receipt and processing of all orders, as well as development of employees, and driving continuous improvement efforts to allow for more efficient order entry processes.
As a Team Lead Order Entry you will:
  • Escalation resource for Order Entry issues within Customer Service department.
  • Tracking and reporting of daily order entry metrics.
    • Supports order management for minimally customized highly, reproducible orders, including blanket orders.
    • Consult with various departments within G&W Electric as appropriate to resolve issues that arise during order life cycle of the order.
    • Maintains strong support for and interacts with the Regional Vice Presidents and outside sales representatives.
    • Provide timely and effective communication to internal and external customers. Internal customers are defined as any G&W Entity; external customers are defined as any G&W Sales Representative, Regional Vice President and end users of G&W equipment.
    • Maintain customer files, including customer's specific requirements as defined within the team's protocol including but not limited to ISO or G&W Work Instruction or procedure.
  • Responsible for approval of timecards for hourly customer service employees.
  • Responsible for skills development and evaluation of Customer Service team and Order Management Associate.
  • Responsible for continuous improvement of processes within order entry/customer service team. This includes participation and driving of implementation and improvement efforts involving Salesforce (CRM) software, Ariba and Edi electronic order transaction tools, Reports Now, and JD Edwards ERP software.
  • Plans and organizes the resources necessary to complete a project utilizing the necessary principles, techniques, and tools used in planning, control, monitoring and review of projects.

We are looking for someone who:
  • B.S. Degree within an Engineering discipline or equivalent experience
  • Documented ability to resolve issues independently.
  • Strong written communication skills a must.

Ideally you will also have:
  • Working knowledge of JD Edwards software.
  • 5 years of experience working in an operational role within a manufacturing environment
  • Previous experience within the power industry.

The working conditions of the role are:
  • General Office Environment, PC use
  • Light Lifting (occasional 25 lbs or less)
  • Stooping/Bending, squatting/kneeling � occasional
  • Standing
  • Heavy Lifting and/or carrying on an occasional basis up to ~ 50lbs

What we offer you:
Typical pay is $55,309 � 69,379 annually.
Please note the pay information shown above is a general guideline. Pay is based upon candidate skills, experience, and qualifications.
G&W Electric offers a comprehensive benefits package that includes:
  • Medical, Dental and Vision Insurance
  • Short and Long-Term Disability
  • Life Insurance
  • Health club membership program and reimbursement
  • Employee Assistance Program
  • Tuition Reimbursement
  • 401 (k)
  • Annual Profit Sharing
  • Vacation
  • Air-conditioned/heated state-of-the-art manufacturing facility

About G&W Electric
Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.
Learn more about our company by watching this video: https://www.youtube.com/watch?v=DMtAhsdYeUQ
G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. As part of our organization, you also help power the world!
G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. G&W Electric participates in the E-Verify process for all new hires.
*G&W Electric participates in the E-Verify process for all new hires.
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