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Order Management Associate Jobs in Connecticut (NOW HIRING)

Adecco

Watch Merchandise Coordinator

Shelton, CT · On-site

$28 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order Management * Partners with Merchandise Coordinators on daily sold needs. * Monitors shared ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

AutoZone

Order Puller

West Hartford, CT

$15.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

AutoZone

Order Puller

Hartford, CT · On-site

$16.94 - $17.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

Waterworks

Sales Support Specialist, Multi Unit

Danbury, CT · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We empower our associates with extensive training, career growth opportunities, competitive ... Own order management process from pre-order through delivery * Perform operational duties to ...

Refocus Eye Health

Optical Sales Assistant

Stamford, CT · On-site

$17 - $21/hr

  • Medical

  • Vision

We are seeking an energetic and customer-focused Optical Sales Associate to join our growing ... Order Management: Accurately enter optical orders, measure pupillary distance (PD) and segment ...

Outer Armor

OEM Customer Service

Torrington, CT · On-site

$16.75 - $22.25/hr

This role is responsible for managing customer orders, coordinating with production to meet ... Associate's or Bachelor's degree in Business, Supply Chain, Operations, Manufacturing, or related ...

New

ReFocus Eye Health

Optical Sales Assistant

Stamford, CT · On-site

$17 - $21/hr

  • Medical

  • Vision

... focused Optical Sales Associate to join our growing optical boutique within our medical ... Order Management: Accurately enter optical orders, measure pupillary distance (PD) and segment ...

ReFocus Eye Health

Optical Sales Assistant

Stamford, CT

$17 - $21/hr

  • Medical

  • Vision

Description We are seeking an energetic and customer-focused Optical Sales Associate to join our ... Order Management: Accurately enter optical orders, measure pupillary distance (PD) and segment ...

Mars

Regional Customer Supply Chain Manager

Sharon, CT · On-site

This might include different planning modes, Order Management System (OMS) tools, various order ... Work with diverse and talented Associates, all guided by The Five Principles. Join a purpose driven ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Connecticut

Order Management Associate information

See Connecticut salary details

$11

$19

$30

How much do order management associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for order management associate in Connecticut is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.16 and $22.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are the most commonly searched types of Order Management jobs in Connecticut?

The most popular types of Order Management jobs in Connecticut are:

What are popular job titles related to Order Management Associate jobs in Connecticut?

For Order Management Associate jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Connecticut look for?

The top searched job categories for Order Management Associate jobs in Connecticut are:

What cities in Connecticut are hiring for Order Management Associate jobs?

Cities in Connecticut with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,339 per year, or $19.9 per hour.

Order Processing / Operations Associate

CFS

Westport, CT • Remote

$70/hr

Full-time

PTO

Re-posted 29 days ago

Job description

Order Processing / Operations Associate

Salary: $70-90k depending on experience

Location: 100% remote – candidates must be located on the East Coast

Position Overview

Our client is seeking an Order Processing / Operations Associate to join a fast-paced, collaborative operations team. This is an excellent opportunity for someone who is highly organized, detail-oriented, and thrives in an environment where priorities shift quickly and teamwork is essential.

This role will be responsible for managing and processing customer orders that require manual review and intervention, ensuring orders are handled accurately, efficiently, and with exceptional communication across multiple departments. While prior order processing experience is not required, candidates must be comfortable navigating systems, juggling multiple priorities, and working cross-functionally to solve problems.

This could be a great next step for a recent graduate looking to build a career in operations, or for someone with experience in operations or customer support who is looking to broaden their exposure within a growing organization.

Why This Opportunity:

  • Opportunity to learn new systems, develop operational expertise, and grow into broader responsibilities as the company continues to expand.
  • 100% remote
  • Company has doubled in size over the last two years and expects to double again
  • Products have strong retailer buy-in
  • Unlimited PTO structure

Key Responsibilities of the Order Processing / Operations Associate:

  • Process customer orders received through Shopify that require manual review and attention.
  • Research and resolve order exceptions, including backorders, inventory availability, customer-specific requirements, and account-related issues.
  • Partner closely with warehouse, sales, planning, and customer-facing teams to gather information and determine the appropriate path forward for each order.
  • Communicate effectively with internal stakeholders regarding inventory levels, shipping timelines, customer requests, and order status updates.
  • Ensure all orders are entered, updated, and processed with a high degree of accuracy.
  • Manage multiple orders and priorities simultaneously while maintaining attention to detail.
  • Make outbound calls and communicate regularly with sales representatives, warehouse personnel, planning teams, and other internal stakeholders to resolve issues quickly.
  • Assist with operational projects and support additional responsibilities as business needs evolve.

Qualifications of the Order Processing / Operations Associate:

  • Bachelor's degree highly preferred.
  • Strong communication skills, both verbal and written.
  • Highly organized with the ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Detail-oriented with a strong commitment to accuracy.
  • Customer-focused mindset with strong problem-solving abilities.
  • Comfortable learning and working within multiple systems and platforms.
  • Experience with Shopify, Excel, or similar business systems is a plus, but not required.
  • Ability to analyze information, gather relevant details, and make sound decisions regarding order processing and customer requests.
  • Team-player mentality with a willingness to support functions outside of direct responsibilities when needed.

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