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Order Management Associate Jobs in Alabama (NOW HIRING)

Customer Service Representative

Piedmont, AL · On-site

$14.25 - $19.25/hr

Key Responsibilities Order Management & Customer Communication * Serve as the primary point of ... High school diploma or GED required; associate's degree preferred. * Minimum 2-4 years of customer ...

Location Walmart Supercenter #3271 5100 HIGHWAY 31, CALERA, AL, 35040, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

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Order Management Associate information

See Alabama salary details

$9

$16

$25

How much do order management associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order management associate in Alabama is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.62 and $19.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are the most commonly searched types of Order Management jobs in Alabama? The most popular types of Order Management jobs in Alabama are:
What are popular job titles related to Order Management Associate jobs in Alabama? For Order Management Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Alabama look for? The top searched job categories for Order Management Associate jobs in Alabama are:
What cities in Alabama are hiring for Order Management Associate jobs? Cities in Alabama with the most Order Management Associate job openings:
Infographic showing various Order Management Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $34,834 per year, or $16.7 per hour.

Order Picker (9p Start, $21.00)

Ferguson Enterprises, LLC

Fort Payne, AL • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

23rd of 416 rated retail wholesalers


Job description

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking 3rd Shift Order Pickers for our Fort Payne, AL regional Distribution Center. This role is ideal for individuals with warehouse, shipping, or receiving experience who take pride in safe, accurate, and dependable work.
Schedule: Sunday - Thursday Nights
  • Sunday: 11pm - 7:30am
  • Monday-Thursday: 9pm - 5:30am

Pay and Benefits
  • Starting Pay: $21.00 per hour
  • Powered Industrial Truck (PIT) Certification (training provided)
  • Medical, Dental and Vision Insurance, plus FSA/HSA, Disability, and Life insurance (eligible after 30 days)
  • 401(K) Retirement Savings Plan with company match
  • Paid Time Off, including Vacation, Sick Time, Holidays, Parental Leave, and Wellness
  • Product Discounts, and more
Qualifications
  • Ability to work overtime including extended hours as needed based on business demands
  • Prior warehouse, distribution, shipping, or receiving experience preferred
  • Experience operating powered industrial equipment (stand-up forklifts, reach trucks, order selectors, dock stockers) preferred
  • Ability to safely perform physically demanding work in a warehouse environment, including lifting up to 50 lbs, standing/walking for extended periods, working at heights up to 30 feet, and performing repetitive movements (bending, twisting, reaching)
  • Experience with, or readiness to learn, warehouse technology such as RF scanners or voice systems
  • Regular and reliable attendance and ability to work in a fast-paced environment
  • Commitment to following all safety policies and PPE requirements
Responsibilities
  • Safely operate powered industrial equipment in accordance with OSHA guidelines and Ferguson safety procedures
  • Ensure inbound shipments are received and registered correctly.
  • Accurately sort, stage, store, and transport product to assigned locations
  • Perform daily tasks using RF scanners, voice systems, and/or labor management systems
  • Build, wrap, label, and organize pallets, containers, and materials to maintain inventory integrity
  • Maintain product accuracy, quality, and safety at all times while following all established standard operating procedures for assigned task areas
  • Communicate effectively with team members and support a team-oriented work environment
  • Maintain a clean, organized, and safe workspace, participating in ongoing housekeeping efforts
  • Adhere to all safety requirements, including proper use of PPE and fall-protection equipment when required
  • Participate in team meetings and communicate concerns or improvement opportunities to management
  • Comply with all company policies, procedures, and regulatory requirements
  • Perform other duties as assigned to support operational needs

Employment is contingent upon successful completion of a pre-employment drug screening and background check.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$15.00 - $22.61
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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