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Manager Order Management Jobs in Alabama (NOW HIRING)

Senior Order Management Specialist

Muscle Shoals, AL · On-site

$17.25 - $23/hr

The Senior Order Management specialist is responsible for managing customer orders throughout the fulfilment lifecycle while serving as the operational owner of the organization's ERP, CRM, and order ...

Senior Order Management Specialist

Muscle Shoals, AL · On-site

$17.25 - $23/hr

The Senior Order Management specialist is responsible for managing customer orders throughout the fulfilment lifecycle while serving as the operational owner of the organization's ERP, CRM, and order ...

Senior Order Management Specialist

Muscle Shoals, AL · On-site

$17.25 - $23/hr

The Senior Order Management specialist is responsible for managing customer orders throughout the fulfilment lifecycle while serving as the operational owner of the organization's ERP, CRM, and order ...

Impact As a Senior Engineer on the Order Management team at Shipt, you will drive the design and build of systems powering our core operations. You will engage in hands-on development for the most ...

$130K - $140K/yr

The role also oversees Change Order Management through an electronic contract management system. KEY RESPONSIBILITIES * Analyze complex contractual requirements, special provisions, and terms and ...

Work with Securities Operations, Product, commercial teams and senior stakeholders to identify program scope and objectives across the trade lifecycle - order management, execution, clearing ...

Work with Securities Operations, Product, commercial teams and senior stakeholders to identify program scope and objectives across the trade lifecycle - order management, execution, clearing ...

Work with Securities Operations, Product, commercial teams and senior stakeholders to identify program scope and objectives across the trade lifecycle - order management, execution, clearing ...

Contract & Change Management * Review contract documents and monitor contract compliance. * Manage Requests for Information (RFIs), Requests for Pricing (RFPs), and change order processes. * Prepare ...

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Manager Order Management information

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Order Management jobs in Alabama?

The most popular types of Order Management jobs in Alabama are:

What are popular job titles related to Manager Order Management jobs in Alabama?

For Manager Order Management jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Manager Order Management jobs in Alabama look for?

The top searched job categories for Manager Order Management jobs in Alabama are:

What cities in Alabama are hiring for Manager Order Management jobs?

Cities in Alabama with the most Manager Order Management job openings:

Infographic showing various Manager Order Management job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Order Management Specialist

ALL.SPACE

Muscle Shoals, AL • On-site

$17.25 - $23/hr

Full-time

Medical, Retirement

Posted 20 days ago


Job description

The Senior Order Management specialist is responsible for managing customer orders throughout the fulfilment lifecycle while serving as the operational owner of the organization's ERP, CRM, and order management processes. The role ensures seamless coordination between Sales, Customer Success, Fulfilment, Logistics, Engineering, Supply Chain, and Finance to deliver orders accurately and on time.
Key Responsibilities
  • Manage customer orders from receipt through fulfilment to shipment, monitoring progress and proactively manage risks, delays, and dependencies.
  • Act as the operational liaison between Sales, fulfilment, quality, logistics, Engineering, Manufacturing & Service Delivery.
  • Ensure alignment of customer commitments with operational capacity, maintaining accurate stock control and proactively escalating missing or delayed deliveries.
  • Act as the business owner and super-user for ERP, CRM and partner with IT teams and vendors to enhance business systems and resolve operational issues.
  • Create and manage workflows, approvals, notifications, and reporting structures within ERP and CRM platforms.
  • Define, develop, and maintain operational KPIs and dashboards and produce weekly and monthly operational reports.
  • Lead continuous improvement initiatives focused on scalability and operational excellence.

Requirements
Education
    • Bachelor's Degree in either Business Administration, Operations Management, Supply Chain Management , Information Systems or Engineering

Experience
    • 3-7 years of experience in Order Management, Sales Operations, Business Operations, Fulfilment, Supply Chain, or Customer Operations.
    • Experience administering ERP and CRM systems.
    • Proven experience designing operational workflows and business processes.
    • Experience developing KPI dashboards and management reporting.
    • Experience working within technology, telecommunications, manufacturing, aerospace, defence, or systems integration environments preferred.

Technical Skills
    • Advanced ERP and CRM administration.
    • Workflow design and process mapping.
    • Business process automation.
    • KPI dashboard development.
    • Data analysis and reporting.
    • Advanced Microsoft Excel.
    • Microsoft Power BI, Tableau, or equivalent BI tools.
    • Understanding of Order-to-Cash (O2C) processes.
    • Project management and process improvement methodologies.

Benefits
  • Excellent Compensation package inclusive of competitive salary, 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays.
  • Bonus package
  • Career development training opportunities (in house and external)
  • Employee Referral scheme