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Order Intake Specialist Jobs (NOW HIRING)

Intake Specialist

NJ ยท On-site

$50K/yr

The Intake Specialist determines service eligibility, coordinates community resources, and assists ... housing needs, ordering furnishings, or submitting purchase requisitions to accounting)

We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ... Supports provider communications by clarifying prescription details, entering verbal orders in ...

Intake Specialist II (N)

Springfield, MO ยท On-site

$16.25 - $21.50/hr

DME Intake Specialists review clinical documentation, verify and pursue appropriate physician orders based on eligibility for items/services, and accurately enter this information into the patient ...

New

Business Intake Specialist

Fremont, NE ยท On-site

$17 - $22.75/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Norfolk, NE ยท On-site

$17.50 - $23.50/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Hastings, NE ยท On-site

$17.25 - $23.25/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Kearney, NE ยท On-site

$15.25 - $20.50/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Ashland, NE ยท On-site

$17 - $22.75/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Papillion, NE ยท On-site

$16.50 - $22.25/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Omaha, NE ยท On-site

$17 - $22.75/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Intake Specialist II, III

Columbus, OH ยท On-site

$16.50 - $22.25/hr

We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ... Supports provider communications by clarifying prescription details, entering verbal orders in ...

Intake Specialist II, III

Columbus, OH ยท On-site

$20.14 - $27.15/hr

We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ... Supports provider communications by clarifying prescription details, entering verbal orders in ...

Business Intake Specialist

Grand Island, NE ยท On-site

$14.75 - $19.50/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

North Platte, NE ยท On-site

$17.25 - $23/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Columbus, NE ยท On-site

$18 - $24/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

New

Business Intake Specialist

Lincoln, NE ยท On-site

$15.50 - $20.75/hr

Business Intake Specialist At ALLO, we believe people are our biggest asset. Our team brings the ... Create accounts and generate service orders Additional Duties: * Collaborate daily with team ...

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Order Intake Specialist information

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$12

$20

$31

How much do order intake specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for order intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does an order intake specialist do?

An Order Intake Specialist is responsible for receiving, processing, and managing customer orders for goods or services. They ensure that all order details are accurately recorded, confirm product availability, and coordinate with other departments to fulfill orders in a timely manner. Additionally, they may handle customer inquiries, resolve issues related to orders, and maintain records for tracking and reporting purposes. This role is essential for maintaining smooth operations and ensuring customer satisfaction.

What is the difference between Order Intake Specialist vs Customer Service Representative?

AspectOrder Intake SpecialistCustomer Service Representative
Primary RoleProcessing and managing customer orders from initiation to completionHandling customer inquiries, complaints, and providing support
Required SkillsOrder processing, data entry, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentSales, logistics, or manufacturing settingsCall centers, retail, service industries
Common CertificationsNone typically required, but familiarity with CRM or ERP systems helpsCustomer service certifications optional

The Order Intake Specialist focuses on processing customer orders efficiently, ensuring accuracy and timely fulfillment. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Order Intake Specialist emphasizes order management, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What is the role of an order intake specialist?

An order intake specialist is responsible for processing customer orders, verifying order details, and ensuring accurate entry into the company's system. They often communicate with clients and internal teams to clarify order specifications and may use customer relationship management (CRM) tools to track order status and maintain records.

How does an order intake specialist typically collaborate with other departments to ensure smooth order processing?

Order Intake Specialists work closely with sales, customer service, and fulfillment teams to ensure that orders are processed accurately and efficiently. They communicate regularly with sales representatives to clarify order details, coordinate with logistics or warehouse staff to monitor inventory levels, and may assist the billing department with invoice preparation. This cross-functional collaboration helps prevent errors, minimizes delays, and ensures a seamless experience for the customer.

What are the key skills and qualifications needed to thrive as an order intake specialist?

To thrive as an Order Intake Specialist, you need strong attention to detail, data entry proficiency, and a solid understanding of order processing workflows, often supported by a high school diploma or relevant administrative experience. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and CRM platforms is typically required. Exceptional communication, organizational skills, and a customer-centric mindset help you excel in this role. These abilities are crucial for ensuring accurate, timely order processing, minimizing errors, and maintaining high customer satisfaction.
More about Order Intake Specialist jobs
What states have the most Order Intake Specialist jobs? States with the most job openings for Order Intake Specialist jobs include:
Infographic showing various Order Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

$50K/yr

Other

Posted 15 days ago


Job description

Delta Mission and Values
Delta's Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.
Values: Customer Focus, Performance Excellence, Learning and Growth
Position Summary
The Intake Specialist is responsible for managing the end-to-end referral and intake process for individuals seeking developmental disability services and community support programs. This role serves as the primary liaison between local county welfare agencies, administrative entities, and families. The Intake Specialist determines service eligibility, coordinates community resources, and assists individuals in successfully transitioning into programs designed to foster independence, self-determination, and long-term growth.
Reports to: State Director of Community Living (NJ)
Principal Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Respond to phone, email, and county agency referrals promptly, ensuring all referral information (medical, psychological, educational, and social histories) is compiled.
  • Coordinate and conduct structured intake interviews with individuals and families to assess service needs, discuss program availability, and collect documents required to determine eligibility.
  • Send out intake packets within designated timelines (e.g., three days of initial inquiry) and provide direct assistance to families in gathering necessary documentation.
  • Submit written responses regarding placement acceptance or denial to central referral units and county agencies within established administrative timeframes.
  • Facilitate the enrollment and reevaluation process for Medicaid waivers, ensuring required paperwork is submitted to County Assistance Offices in compliance with state regulations.
  • Input and maintain precise client records within the Evolv database, ensuring all initial intake documentation and annual re-evaluations are completed and uploaded securely.
  • Coordinate immediate logistics for individuals entering programs (such as arranging housing needs, ordering furnishings, or submitting purchase requisitions to accounting).
  • Represent the agency at outreach events to educate stakeholders, families, and the general public on eligibility requirements and available developmental disability services.
  • Work closely with the leadership, administrative, and housing teams to monitor program capacity, track intake metrics for billing, and support overall quality improvement initiatives.

Essential Functions
  • Ability to read, write and speak English; perform arithmetical calculations
  • Ability to use excellent oral and written communications skills.
  • Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator.
  • Proficient in the use Word, Excel and PowerPoint
  • Familiarity with software systems, the ability to learn new and emerging software
  • Ability to prioritize responsibilities.
  • Ability to manage multiple and sometimes conflicting priorities
  • Ability to be flexible in handling immediate needs while continuing with daily projects.
  • Ability to work independently on assigned tasks as well as accept direction on given assignments
  • Ability to work in a team environment and assist other staff with completing projects.
  • Ability to communicate clearly and continuously with Delta staff at all levels
  • Demonstrated commitment to diversity, equity and inclusion
  • Ability to perform light physical, non-strenuous activities of an administrative nature
  • Operate vehicles in accordance with applicable laws, insurance provider requirements and company policies and procedures.

Position Qualifications
  • A high school diploma or equivalent (GED); An associate's degree or sixty (60) credit hours from an accredited college; a bachelor's degree is preferred.
  • 2-3 years of relevant experience and or training or equivalent combination of education and experience.
  • Experience in the social services or human services field is highly desirable.
  • Valid driver's license in the state of residence and maintained status as an approved company driver.

Physical and Safety Demands
Essential Working Conditions/Physical Demands:Work in a standard office environment. Utilize
desktop computer equipment daily. Able to lift or move items associated with sedentary work
and light work (exert up to 20 lbs.) Travel to offsite locations and regional office locations, if necessary.
All employees must comply with the following safety demands:
  • Maintain a safe and clean working environment.
  • Report unsafe conditions IMMEDIATELY. Participate in activities to protect the safety of

employees and individuals of the agency.
  • Adhere to the use of universal safety precautions and health regulations with all individuals.
  • Participate in training and education on health and safety issues and techniques.