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Order Intake Specialist Jobs (NOW HIRING)

Intake Specialist

Chicago, IL ยท On-site

$18.25 - $24.50/hr

Other duties as assigned In order to be successful and achieve the above responsibilities, the Intake Specialist must possess the following qualifications: Education Required: * High School Diploma ...

INTAKE SPECIALIST

Baltimore, MD ยท On-site

$17.75 - $23.50/hr

The Intake Specialist is responsible for providing administrative support in order to ensure that services are delivered in an effective and efficient manner. The individual greets and provides ...

Intake Specialist

Denver, CO ยท On-site

$22.86 - $24.57/hr

Denver Rescue Mission Benefits Guide POSITION SUMMARY The Intake Specialist is responsible for conducting an interview in order to collect Homeless Management Information System (HMIS) data for all ...

Intake Specialist

Vestavia Hills, AL ยท On-site

$17.75 - $23.75/hr

The Intake Specialist is responsible for accurate qualification of patient insurance benefits and ... Processes initial drug orders in EMR as prescribed for the patient and creates delivery ticket.

Intake Specialist I

$20 - $21.96/hr

The Intake Specialist I's main objective is to place phone calls to new and existing patients ... Responsible for accurate and thorough documentation of information and prescription order set up

Intake Specialist I

$20 - $21.96/hr

The Intake Specialist I's main objective is to place phone calls to new and existing patients ... Responsible for accurate and thorough documentation of information and prescription order set up

Intake Specialist

Niagara Falls, NY ยท On-site

$20 - $23/hr

As an Intake Specialist, you'll be a key part of helping patients receive the medical equipment ... Provide backup support for walk-in patients by answering questions related to referrals, orders ...

Intake Specialist

Chicago, IL ยท On-site

$44K - $58K/yr

The Intake Specialist will be held accountable for the following responsibilities: * Intake and ... Update and maintain case files and case management records in order to report on the status of ...

Intake Specialist

Indianapolis, IN ยท On-site

$17 - $22.75/hr

Intake Specialist Indianapolis, IN Local to IN candidates only, in person interview required ... orders * Research databases for correct contact information for relevant parties and witnesses

Intake Specialist

Fort Worth, TX ยท On-site

$17 - $22.75/hr

Intake Specialist Position Function: Responsible for processing referrals and placing youth ... Will be required to travel in order to attend meetings, training, or conduct business off site.

Intake Specialist

$19 - $23/hr

... in order for our patients to live freely. About This Role As an Intake Specialist, you will be a key point of contact for our patients and play a vital role in the intake and patient admission ...

Intake Specialist

$18.25 - $24.25/hr

The Intake Specialist is responsible for receiving and managing referrals from various referral ... Previous experience with the pharmacy order processing system, CPR+, is a major advantage (although ...

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Order Intake Specialist information

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How much do order intake specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for order intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does an order intake specialist do?

An Order Intake Specialist is responsible for receiving, processing, and managing customer orders for goods or services. They ensure that all order details are accurately recorded, confirm product availability, and coordinate with other departments to fulfill orders in a timely manner. Additionally, they may handle customer inquiries, resolve issues related to orders, and maintain records for tracking and reporting purposes. This role is essential for maintaining smooth operations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as an order intake specialist?

To thrive as an Order Intake Specialist, you need strong attention to detail, data entry proficiency, and a solid understanding of order processing workflows, often supported by a high school diploma or relevant administrative experience. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and CRM platforms is typically required. Exceptional communication, organizational skills, and a customer-centric mindset help you excel in this role. These abilities are crucial for ensuring accurate, timely order processing, minimizing errors, and maintaining high customer satisfaction.

How does an order intake specialist typically collaborate with other departments to ensure smooth order processing?

Order Intake Specialists work closely with sales, customer service, and fulfillment teams to ensure that orders are processed accurately and efficiently. They communicate regularly with sales representatives to clarify order details, coordinate with logistics or warehouse staff to monitor inventory levels, and may assist the billing department with invoice preparation. This cross-functional collaboration helps prevent errors, minimizes delays, and ensures a seamless experience for the customer.

What is the difference between Order Intake Specialist vs Customer Service Representative?

AspectOrder Intake SpecialistCustomer Service Representative
Primary RoleProcessing and managing customer orders from initiation to completionHandling customer inquiries, complaints, and providing support
Required SkillsOrder processing, data entry, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentSales, logistics, or manufacturing settingsCall centers, retail, service industries
Common CertificationsNone typically required, but familiarity with CRM or ERP systems helpsCustomer service certifications optional

The Order Intake Specialist focuses on processing customer orders efficiently, ensuring accuracy and timely fulfillment. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Order Intake Specialist emphasizes order management, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

More about Order Intake Specialist jobs

What states have the most Order Intake Specialist jobs?

States with the most job openings for Order Intake Specialist jobs include:

What are popular job titles related to Order Intake Specialist jobs?

For Order Intake Specialist jobs, the most frequently searched job titles are:

Infographic showing various Order Intake Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Chicago, IL โ€ข On-site

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.
The Office of Inspector General is the independent oversight body for Chicago's approximately 500 public, contract, and charter schools. The Office of Inspector General is charged with the responsibility of investigating allegations of waste, fraud, and financial mismanagement in public education within the jurisdiction of the Chicago Board of Education. The Office's Sexual Allegations Unit (SAU) investigates allegations of sexual misconduct by a CPS-affiliated adult, including employees, contractors, vendors, and charter schools, where the victim is a CPS student and/or a minor.
Job Summary:
Reporting to the Investigation Support Team Lead, the Intake Specialist will take complaints regarding allegations of sexual abuse or sexual harassment of CPS students. This is a full-time, non-exempt position that will be paid for time worked on an hourly basis.
The Intake Specialist will be held accountable for the following responsibilities:
  • Intake and process new complaints by answering the 833-TELL-CPS Hotline and receiving reports of sexual abuse or harassment via email
  • Follow up with school administration for additional information as needed; complete preliminary follow up with complainants and others as appropriate to gather facts pertaining to allegations of alleged sexual abuse or sexual harassment of CPS students by staff members
  • Data entry to track and monitor complaints
  • Prepare detailed and accurate reports of activities conducted in each investigation
  • Review surveillance video, emails and phone records, request and review personnel files and past disciplinary records, and engage in other investigatory acts as appropriate
  • Update and maintain case files and case management records in order to report on the status of assigned investigations
  • Closely coordinate with CPS' Law, Safety and Security, and Title IX Offices, other departments and external agencies to ensure student safety and facilitate the delivery of trauma and/or social-emotional services to students, families and staff
  • Prepare complaints for action by the Inspector General and other supervisors
  • Assist investigative staff in the conduct of criminal, large-scale and complex Investigations
  • Other duties as assigned

In order to be successful and achieve the above responsibilities, the Intake Specialist must possess the following qualifications:
Education Required:
  • High School Diploma or GED equivalent is required
  • Bachelor's degree from an accredited college or university is preferred

Experience Required:
  • Minimum of two (2) years of related professional experience in positions requiring strong organization and documentation skills is required
  • Minimum of one (1) year experience in an investigative or compliance environment is preferred

Other Requirements:
  • Bilingual fluency in English and Spanish is preferred

Knowledge, Skills and Abilities:
  • Ability to multi-task in a fast-paced environment
  • Demonstrated ability to meet short deadlines
  • Proven ability to distill information and concisely report on it to supervisors
  • Refined judgment with the ability to manage highly sensitive and confidential information
  • Skills in the areas of conflict resolution, problem-solving techniques, interviewing, and investigation
  • Analytical and critical thinking skills demonstrated by the ability to analyze information and facilitate the resolution of difficult challenges, including the ability to handle issues of complex and extreme sensitivity
  • Ability to write concise, logical and analytical reports to convey complex issues
  • Ability to prioritize tasks, manage multiple deadlines and work independently while maintaining high levels of organization
  • Interpersonal skills and the ability to work with a wide range of people, including children, parents, faculty, staff and law enforcement

Benefits:
Health & Wellness: Your Care, Your Choice
CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:
Medical Plan Options
Pharmacy
Dental
Vision
Behavioral Health & EAP
Employee Wellness Program
Financial Security: Planning for Today and Tomorrow
We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:
Basic Life Insurance
Life and Disability Insurance
Pension Plans
Supplemental Retirement Plans (403(b) and 457(b))
Flexible Spending Accounts (FSAs)
Spot Pet Insurance
Work-Life Balance: Supporting Your Personal and Professional Life
CPS values the well-being of its employees and offers competitive paid time off policies:
Paid Leave
Sick Leave
Vacation Days
Parental Leaves
Short-Term Disability
Religious Holidays
Leaves
Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details.
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
  • Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.