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Order Intake Specialist Jobs (NOW HIRING)

CoxHealth

Intake Specialist II

Springfield, MO · On-site

$16.25 - $21.50/hr

DME Intake Specialists review clinical documentation, verify and pursue appropriate physician orders based on eligibility for items/services, and accurately enter this information into the patient ...

New

City of Reading

Intake Specialist

Reading, PA · On-site

$17 - $22.75/hr

The Human Relations Commission (HRC) Intake Specialist can be the first point of contact for ... Order and maintain an inventory of supplies. * Prepare bills and/or invoices for the Commission ...

Denver Rescue Mission

Intake Specialist

Denver, CO · On-site

$22.86 - $24.57/hr

Denver Rescue Mission Benefits Guide Position Summary The Intake Specialist is responsible for conducting an interview in order to collect Homeless Management Information System (HMIS) data for all ...

Coxhealth

Intake Specialist II

Springfield, MO · On-site

$16.25 - $21.50/hr

DME Intake Specialists review clinical documentation, verify and pursue appropriate physician orders based on eligibility for items/services, and accurately enter this information into the patient ...

New

Avtron Power Solutions, LLC

Order Specialist

Cleveland, OH · On-site

$75K - $90K/yr

POSITION SUMMARY:  The Order Specialist - Sales Order Intake manages front-end sales order intake, purchase order review, order processing coordination, and change order support within the order-to ...

ContinuumRx

Intake Specialist

Vestavia Hills, AL · On-site

$17.75 - $23.75/hr

The Intake Specialist is responsible for accurate qualification of patient insurance benefits and ... Processes initial drug orders in EMR as prescribed for the patient and creates delivery ticket.

ROM Technologies, Inc.

Intake Specialist

Clearwater, FL · On-site

$20 - $23/hr

This role plays a critical part in the Revenue Cycle by ensuring order completeness, documentation accuracy, and alignment with payer requirements. The Intake Specialist contributes to ROMTech ...

ROM Technologies, Inc.

Intake Specialist

Clearwater, FL · On-site

$16.25 - $22/hr

This role plays a critical part in the Revenue Cycle by ensuring order completeness, documentation accuracy, and alignment with payer requirements. The Intake Specialist contributes to ROMTech ...

Denver Rescue Mission

Intake Specialist

Denver, CO · On-site

$22.86 - $24.57/hr

Denver Rescue Mission Benefits Guide POSITION SUMMARY The Intake Specialist is responsible for conducting an interview in order to collect Homeless Management Information System (HMIS) data for all ...

Health System Service

Intake Specialist

Niagara Falls, NY · On-site

$20 - $23/hr

As an Intake Specialist, you'll play an important role by reviewing referrals, verifying insurance, and preparing orders so patients can receive the care they need as quickly and smoothly as possible.

Navitus Health Solutions, LLC

Intake Specialist I

$20 - $21.96/hr

The Intake Specialist I's main objective is to place phone calls to new and existing patients ... Responsible for accurate and thorough documentation of information and prescription order set up

Our Community Our Kids

Intake Specialist

Fort Worth, TX · On-site

$17 - $22.75/hr

Intake Specialist Responsible for processing referrals and placing youth referred to the Agency by ... Will be required to travel in order to attend meetings, training, or conduct business off site.

CoxHealth

Intake Specialist II (N)

Springfield, MO · On-site

$16.25 - $21.50/hr

DME Intake Specialists review clinical documentation, verify and pursue appropriate physician orders based on eligibility for items/services, and accurately enter this information into the patient ...

New

Echo IT Solutions

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist Indianapolis, IN Local to IN candidates only, in person interview required ... orders * Research databases for correct contact information for relevant parties and witnesses

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How much do order intake specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for order intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does an order intake specialist do?

An Order Intake Specialist is responsible for receiving, processing, and managing customer orders for goods or services. They ensure that all order details are accurately recorded, confirm product availability, and coordinate with other departments to fulfill orders in a timely manner. Additionally, they may handle customer inquiries, resolve issues related to orders, and maintain records for tracking and reporting purposes. This role is essential for maintaining smooth operations and ensuring customer satisfaction.

What is the difference between Order Intake Specialist vs Customer Service Representative?

AspectOrder Intake SpecialistCustomer Service Representative
Primary RoleProcessing and managing customer orders from initiation to completionHandling customer inquiries, complaints, and providing support
Required SkillsOrder processing, data entry, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentSales, logistics, or manufacturing settingsCall centers, retail, service industries
Common CertificationsNone typically required, but familiarity with CRM or ERP systems helpsCustomer service certifications optional

The Order Intake Specialist focuses on processing customer orders efficiently, ensuring accuracy and timely fulfillment. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Order Intake Specialist emphasizes order management, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What is the role of an order intake specialist?

An order intake specialist is responsible for processing customer orders, verifying order details, and ensuring accurate entry into the company's system. They often communicate with clients and internal teams to clarify order specifications and may use customer relationship management (CRM) tools to track order status and maintain records.

How does an order intake specialist typically collaborate with other departments to ensure smooth order processing?

Order Intake Specialists work closely with sales, customer service, and fulfillment teams to ensure that orders are processed accurately and efficiently. They communicate regularly with sales representatives to clarify order details, coordinate with logistics or warehouse staff to monitor inventory levels, and may assist the billing department with invoice preparation. This cross-functional collaboration helps prevent errors, minimizes delays, and ensures a seamless experience for the customer.

What are the key skills and qualifications needed to thrive as an order intake specialist?

To thrive as an Order Intake Specialist, you need strong attention to detail, data entry proficiency, and a solid understanding of order processing workflows, often supported by a high school diploma or relevant administrative experience. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and CRM platforms is typically required. Exceptional communication, organizational skills, and a customer-centric mindset help you excel in this role. These abilities are crucial for ensuring accurate, timely order processing, minimizing errors, and maintaining high customer satisfaction.
More about Order Intake Specialist jobs
What states have the most Order Intake Specialist jobs? States with the most job openings for Order Intake Specialist jobs include:
What job categories do people searching Order Intake Specialist jobs look for? The top searched job categories for Order Intake Specialist jobs are:
Order Intake Specialist jobs near you
Infographic showing various Order Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist II

CoxHealth

Springfield, MO • On-site

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

New

CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

532nd of 887 rated healthcare providers

Job description

DME Intake Specialist

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.
  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

DME Intake Specialists receive incoming requests for DME items/services, obtain or validate all necessary related information to ensure the correct items/services are provided and that funding source coverage requirements are met for those items/services. DME Intake Specialists review clinical documentation, verify and pursue appropriate physician orders based on eligibility for items/services, and accurately enter this information into the patient record. DME Intake Specialists communicate clearly and compassionately, while acting as a liaison between referring facilities, provider offices, and with patients and families about these items/services. DME Intake Specialists handle a varied caseload including patients for all DME items and services. They develop close working relationships with coworkers across the system including hospital case management staff and primary care offices as well as CoxHealth at Home teammates. This position is ideal for a candidate who can work well independently while closely following established protocols. DME Intake Specialists collaborate closely with teammates to ensure patients' needs are met in a timely fashion.

Education: Required: High School Diploma or Equivalent Experience: Required: 1 year healthcare or customer service experience Preferred: 2 years experience in a healthcare setting Skills: Ability to deal effectively and courteously with patients, families, coworkers, physicians, and community resources while exhibiting an empathetic attitude toward the sick and elderly. Strong problem-solving skills. Ability to prioritize shifting caseload containing multiple time-sensitive needs. Impeccable follow through. Ability to work independently with easy access to reference materials, supervisors, and coworkers. Medical terminology would be extremely helpful. Working knowledge of insurance reimbursement would be helpful. Comfortable working as part of a team which includes both asking for and offering help and communicating effectively. Adept in Microsoft Office suite. Flexible and adaptable to procedural changes. Licensure/Certification/Registration: N/A

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