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Order Intake Specialist Jobs (NOW HIRING)

Gentell

Order Intake Specialist

Yardley, PA · On-site

$17.75 - $23.75/hr

Order Intake Specialist Under the direction and support of the Revenue Cycle Manager, the Order Intake Specialist will initiate and process all sales orders after reviewing documentation, physicians ...

Gentell

Order Intake Specialist

Yardley, PA

$17.75 - $23.75/hr

Order Intake Specialist Under the direction and support of the Revenue Cycle Manager, the Order Intake Specialist will initiate and process all sales orders after reviewing documentation, physicians ...

Careers at Gentell

Order Intake Specialist

Morrisville, PA · On-site

$17.75 - $23.75/hr

Order Intake Specialist Under the direction and support of the Revenue Cycle Manager, the Order Intake Specialist will initiate and process all sales orders after reviewing documentation, physicians ...

Gentell Inc

Order Intake Specialist

Morrisville, PA · On-site

$17.75 - $23.75/hr

Order Intake Specialist Under the direction and support of the Revenue Cycle Manager, the Order Intake Specialist will initiate and process all sales orders after reviewing documentation, physicians ...

Quipt Home Medical Corp

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialists receive, qualify, and process, according to procedure, all physician orders in a timely, efficient, accurate, and courteous manner. An Intake Specialist is often involved in ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialists receive, qualify, and process, according to procedure, all physician orders in a timely, efficient, accurate, and courteous manner. An Intake Specialist is often involved in ...

QUIPT HOME MEDICAL INC

Intake Specialist

Senath, MO

$15 - $20/hr

Intake Specialists receive, qualify, and process, according to procedure, all physician orders in a timely, efficient, accurate, and courteous manner. An Intake Specialist is often involved in ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialists receive, qualify, and process, according to procedure, all physician orders in a timely, efficient, accurate, and courteous manner. An Intake Specialist is often involved in ...

Douglass & Runger

Intake Specialist

Arlington, TN · On-site

$19 - $22/hr

Intake Specialist Seeking Intake Specialist who loves helping people! If you are interested in ... Gathering important information over the phone as part of a larger intake process in order to ...

Suncoast Center

Intake Specialist

Saint Petersburg, FL · On-site

$16.75 - $22.50/hr

Intake Specialist The Intake Specialist plays a critical role in the initial phase of client ... Maintains up-to-date knowledge of community resources in order to refer individuals who do not meet ...

livingHR

Intake Specialist

Tampa, FL · On-site

$16.25 - $21.50/hr

Job Purpose The Intake Specialist is the initial connection for most prospective clients. The ... orders a background check, facilitates logistics for transitioning, and schedules eligible ...

Douglass & Runger

Intake Specialist

Bartlett, TN · On-site

$19 - $22/hr

Seeking Intake Specialist who loves helping people! If you are interested in applying for this ... intake process in order to qualify leads. - Maintaining the Firm's CRM and lead tracking ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

Intake Specialist ID: 101137 Location: Syosset, NY Department: PQI More about this job ... Arrange and complete pre-placement interviews as needed, in order to establish a waitlist for all ...

Suncoast Center

Intake Specialist

Saint Petersburg, FL · On-site

$17 - $22.75/hr

The Intake Specialist plays a critical role in the initial phase of client engagement by ... Maintains up-to-date knowledge of community resources in order to refer individuals who do not meet ...

City Of Reading

Intake Specialist

Reading, PA · On-site

$17 - $22.75/hr

The Human Relations Commission (HRC) Intake Specialist can be the first point of contact for ... Order and maintain an inventory of supplies. * Prepare bills and/or invoices for the Commission ...

Suncoast Center

Intake Specialist

Saint Petersburg, FL · On-site

$17 - $22.75/hr

The Intake Specialist plays a critical role in the initial phase of client engagement by ... Maintains up-to-date knowledge of community resources in order to refer individuals who do not meet ...

City of Reading

Intake Specialist

Reading, PA · On-site

$17 - $22.75/hr

The Human Relations Commission (HRC) Intake Specialist can be the first point of contact for ... Order and maintain an inventory of supplies. * Prepare bills and/or invoices for the Commission ...

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Order Intake Specialist information

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How much do order intake specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for order intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does an order intake specialist do?

An Order Intake Specialist is responsible for receiving, processing, and managing customer orders for goods or services. They ensure that all order details are accurately recorded, confirm product availability, and coordinate with other departments to fulfill orders in a timely manner. Additionally, they may handle customer inquiries, resolve issues related to orders, and maintain records for tracking and reporting purposes. This role is essential for maintaining smooth operations and ensuring customer satisfaction.

What is the difference between Order Intake Specialist vs Customer Service Representative?

AspectOrder Intake SpecialistCustomer Service Representative
Primary RoleProcessing and managing customer orders from initiation to completionHandling customer inquiries, complaints, and providing support
Required SkillsOrder processing, data entry, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentSales, logistics, or manufacturing settingsCall centers, retail, service industries
Common CertificationsNone typically required, but familiarity with CRM or ERP systems helpsCustomer service certifications optional

The Order Intake Specialist focuses on processing customer orders efficiently, ensuring accuracy and timely fulfillment. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Order Intake Specialist emphasizes order management, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What is the role of an order intake specialist?

An order intake specialist is responsible for processing customer orders, verifying order details, and ensuring accurate entry into the company's system. They often communicate with clients and internal teams to clarify order specifications and may use customer relationship management (CRM) tools to track order status and maintain records.

How does an order intake specialist typically collaborate with other departments to ensure smooth order processing?

Order Intake Specialists work closely with sales, customer service, and fulfillment teams to ensure that orders are processed accurately and efficiently. They communicate regularly with sales representatives to clarify order details, coordinate with logistics or warehouse staff to monitor inventory levels, and may assist the billing department with invoice preparation. This cross-functional collaboration helps prevent errors, minimizes delays, and ensures a seamless experience for the customer.

What are the key skills and qualifications needed to thrive as an order intake specialist?

To thrive as an Order Intake Specialist, you need strong attention to detail, data entry proficiency, and a solid understanding of order processing workflows, often supported by a high school diploma or relevant administrative experience. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and CRM platforms is typically required. Exceptional communication, organizational skills, and a customer-centric mindset help you excel in this role. These abilities are crucial for ensuring accurate, timely order processing, minimizing errors, and maintaining high customer satisfaction.
More about Order Intake Specialist jobs
What states have the most Order Intake Specialist jobs? States with the most job openings for Order Intake Specialist jobs include:
What job categories do people searching Order Intake Specialist jobs look for? The top searched job categories for Order Intake Specialist jobs are:
Order Intake Specialist jobs near you
Infographic showing various Order Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Order Intake Specialist

Gentell

Yardley, PA • On-site

$17.75 - $23.75/hr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Gentell is one of the largest vertically integrated wound care companies in the world. Based in Yardley, PA and with offices, distribution centers and manufacturing plants around the world, our purpose is to make a positive difference in the quality of life for the injured, the chronically ill and those near the end of life.
Our success is a result of the talents, dedication and commitment of our employees. We provide career advancement opportunities through Gentell University, leadership development programs and executive mentoring. You would be joining a company committed to "make it better" every day, for our customers and for our employees.
Order Intake Specialist
Under the direction and support of the Revenue Cycle Manager, the Order Intake Specialist will initiate and process all sales orders after reviewing documentation, physicians' orders, and payer information, guaranteeing dispensing of orders to patients in a timely manner.
The Order Intake Specialist requires critical thinking skills, the ability to identify problems, recommend solutions and set priorities, and achieve departmental goals. They must have a willingness to develop optimized processes to drive performance in the department and support key leadership initiatives.
Duties and Responsibilities
  • Respond to incoming customer phone calls in a timely fashion
  • Verify eligibility and benefits of all Medicare, Medicaid, Commercial, and Managed Care Insurances utilizing Brightree, websites available, and direct phone calls to Insurance companies.
  • Contact service representatives at insurance companies to verify eligibility and DME benefits.
  • Process patient demographics and create a patient profile including all insurance reimbursement information.
  • Receive, review, and process orders for wound care products, following insurance qualifications and DME supplier standards.
  • Review clinical documentation to ensure compliance with payer's guidelines.
  • Works with Clinical staff regarding changes on insurance orders, due to wound care product not being covered by insurance or product not qualified for wound description following LCDs.
  • Ability to add correct HCPCS code(s), modifier(s), and ICD-10 code(s) to insurance order before dispensing.
  • Other duties as assigned.

Requirements
Required Knowledge, Skills, and Experience
  • High school Diploma, Bachelor's Degree preferred
  • Strong attention to detail and accuracy
  • Proficiency in MS Office Applications
  • Excellent communication and follow up skills
  • Passion and commitment to excellence
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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