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Order Entry Associate Jobs in Pennsylvania (NOW HIRING)

Halma plc

Customer Service Associate

Pittsburgh, PA · On-site

$13.50 - $18.75/hr

Scope of the Position The Customer Service Associate provides front-line customer support and order ... The role manages a high volume of daily order entry and customer communications (phone and email ...

Halma plc

Customer Service Associate

Pittsburgh, PA · On-site

$14 - $19.50/hr

Scope of the Position The Customer Service Associate provides front-line customer support and order ... The role manages a high volume of daily order entry and customer communications (phone and email ...

Mid-State Beverage Co

Be Seen First

Basic Bookkeeping and Retail Associate

Williamsport, PA · On-site

$34K - $38K/yr

We are seeking to add a Basic Bookkeeping and Retail Associate position to our team ... In a Retail/Wholesale environment, you will be responsible for accurate order entry, file ...

Metalwest

Customer Service Associate

Wilkes Barre, PA · On-site

$14 - $19.25/hr

Perform activities related to customer order entry and maintenance of customer files. Communicate ... Meets with Sales Associates as needed to enhance inter department communication * Initiates ...

Quality Life Services

Data Entry Technician

Chicora, PA · On-site

$16.75 - $21.75/hr

Communicate with nursing facilities for order clarification. * Triaging of pharmacy orders ... Provide support for other pharmacy associates as needed. REQUIREMENTS: * 1 year experience as a ...

Quality Life Services

Data Entry Technician

Chicora, PA

$16.75 - $21.75/hr

Communicate with nursing facilities for order clarification. * Triaging of pharmacy orders ... Provide support for other pharmacy associates as needed. REQUIREMENTS: * 1 year experience as a ...

McCloskey Partners

Customer Service Associate

Telford, PA · On-site

$14.25 - $19.75/hr

This role requires accurate order entry, strong communication with customers and internal teams ... Associate's or Bachelor's degree preferred. * 1-3 years of customer service experience ...

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Order Entry Associate information

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$11

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$29

How much do order entry associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for order entry associate in Pennsylvania is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.92 per hour, depending on experience, location, and employer.

What is an order entry associate?

An Order Entry Associate is responsible for accurately inputting customer orders into a company's system, ensuring order details are correct and processed efficiently. They may communicate with customers, sales teams, and warehouse staff to resolve any discrepancies or issues. Attention to detail, strong data entry skills, and the ability to work in a fast-paced environment are key for this role. Additionally, they may assist with tracking orders and providing updates to customers as needed.

What are the typical daily responsibilities of an order entry associate?

As an Order Entry Associate, your daily tasks generally include accurately entering customer orders into the system, verifying product details and quantities, and ensuring timely processing for fulfillment. You may communicate with customers or internal teams to clarify order information, address discrepancies, or resolve issues as they arise. The role often requires collaborating with sales, shipping, and inventory departments to support smooth order workflows. Attention to detail and strong organizational abilities are key, as you’ll be handling multiple orders and updating records frequently throughout the day.

What are the key skills and qualifications needed to thrive in the order entry associate position, and why are they important?

To thrive as an Order Entry Associate, you should have keen attention to detail, strong organizational skills, and proficiency with data entry, often requiring a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic spreadsheet tools like Microsoft Excel is typically important in this role. Excellent communication, time management, and a customer-focused attitude help associates excel in fast-paced environments. These skills enable accurate processing of customer orders, minimize errors, and ensure smooth coordination with internal teams.

What are the most commonly searched types of Order Entry jobs in Pennsylvania?

The most popular types of Order Entry jobs in Pennsylvania are:

What job categories do people searching Order Entry Associate jobs in Pennsylvania look for?

The top searched job categories for Order Entry Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Order Entry Associate jobs?

Cities in Pennsylvania with the most Order Entry Associate job openings:

Order Entry Associate jobs near you
Infographic showing various Order Entry Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,218 per year, or $19.8 per hour.

Customer Service Associate

Halma plc

Pittsburgh, PA • On-site

$13.50 - $18.75/hr

Other

Re-posted 21 days ago

Job description

Scope of the Position
The Customer Service Associate provides front-line customer support and order administration for multiple business segments, serving customers across the US, Canada, and Latin/South America. The role manages a high volume of daily order entry and customer communications (phone and email) while ensuring accurate data entry, timely follow-up, and effective coordination with Sales, Operations/ Shipping, Finance, Quality, and technical teams to resolve issues and meet customer expectations.
This position requires comfort navigating multiple systems (e.g., ERP/order entry tools (Dynamics), Freshdesk, etc), the ability to prioritize competing requests throughout the day, and a consistent focus on order accuracy, responsiveness, and a positive customer experience.
Key Responsibilities
  • Enter customer orders for all business segments accurately and efficiently in the ERP/order entry system (Dynamics), maintaining a high daily throughput while meeting accuracy expectations.
  • Manage a high volume of inbound customer communications via email and phone; monitor shared inboxes, triage requests, and ensure timely responses and follow-up.
  • Answer and direct incoming calls using the phone system (Zoom) and route inquiries appropriately to Sales, Technical Support, Accounting, Operations/Shipping, or other departments.
  • Provide customer support related to standard pricing, product availability, lead times, order status, shipment tracking, and general order questions.
  • Process order maintenance activities including order changes, cancellations, address updates, and other modifications while clearly communicating impacts to customers and internal teams.
  • Perform data entry across customer platforms and systems as required, ensuring accuracy and completeness of customer, order, and shipment information.
  • Initiate and process RMAs, warranty orders, replacements, and related documentation in accordance with established procedures.
  • Partner cross-functionally with Sales, Operations/Shipping, Finance, Quality, Marketing, and Product Management to research and resolve customer issues and prevent repeat problems.
  • Maintain clear, organized records of customer interactions and order activity to support continuity, reporting, and audit readiness.
  • Contribute to a positive, professional customer experience by demonstrating responsiveness, attention to detail, and effective problem-solving.
Competencies
Requirements
Degree(s) or certification(s):
Minimum: High school diploma or equivalent
Re-certification requirements: N/A
Professional experience required (min.):
3-5 years of experience in a sales support, customer service, or administrative role
Technical Competencies
  • ERP/order entry proficiency (Dynamics) with strong data entry accuracy and speed
  • Freshdesk proficiency; maintains accurate customer and order information.
  • Microsoft Office (Excel, Outlook, Teams) and video/phone platforms (Zoom)
  • Ability to learn and navigate multiple customer portals/platforms and internal tools.
IT skills
  • Freshdesk, Microsoft Excel/Outlook/Teams, Zoom
Language skills
French: N/A
English: Yes
Interpersonal skills
  • Customer-focused communication (written and verbal) with professional phone presence.
  • Attention to detail and thorough follow-through; commitment to order accuracy.
  • Time management and prioritization in a high-volume, fast-paced environment
  • Problem-solving and sound judgment; knows when and how to escalate issues.

Collaboration and teamwork across departments; adaptable to changing priorities
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