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Build a brilliant future with Hiscox

Job Title: Senior Software Engineer - OutSystems and Integrations
Location: Boston, MA- Hybrid

Hiscox is searching for a passionate and highly skilled Senior Software Engineer with experience building high-performing, scalable, enterprise-grade applications along with a proven track record of delivering high-quality software in a fast-paced environment. We are a growing company and with a multi-disciplinary IT team of software engineers, test engineers and support. The team is responsible for the entire software development lifecycle and with your experience and skills you will contribute to the quality of our mission critical applications while helping the business execute against its objectives. The complexity and nature of the applications combined with the latest technology trends makes working in IT at Hiscox a great and challenging experience.

What You'll Be Doing:

• Provide support for existing systems, processes and applications by handling incidents, troubleshooting, and monitoring the execution of code as needed.

• Providing advice and guidance to teams involved on best practice and development techniques.

• Communicating with other IT teams on software related issues and suggested improvements.

• Regularly communicate solutions, expectations, priorities, status and impacts to all level of business and IT management.

• Work closely with customers, Business Analysts, and technology partners to understand the business requirements that drive the analysis and design of quality technical solutions that are aligned with the business and IT strategies

Responsibilities:

• Be involved in different phases of SDLC in various development projects.

• Design solutions and create the necessary supporting documentation in accordance with the Hiscox Change Delivery Framework.

• Comply with and help enforce reuse, design, coding, and testing standards, policies and software engineering best practices.

• Work collaboratively with test teams during the product test and UAT phases to fix assigned bugs.

• Support code deployment across environments.

• Report status, issues, and risks to tech leads on a regular basis.

• Trouble-shoot and problem solve issues that arise in the day-to-day running of processes and provide timely responses and solutions as required.

• Improve skills in software engineering by completing development certifications.

Skills and Experience:

• Willingness and ability to learn OutSystems as part of onboarding; prior exposure to low-code/no-code platforms is a plus but not required

• Experience with the full software development lifecycle (requirements, design, build, test, release, and support), ideally including custom application development or maintenance

• Strong understanding of application architecture, performance best practices, and platform governance concepts, with the ability to apply these principles to OutSystems once trained

• Proficiency with integration patterns (REST/SOAP, APIs, databases) and experience troubleshooting integration issues

• Experience extending applications with custom code and integrations using .NET (C#) and RESTful services

• Practical knowledge of Azure services used for application hosting and integration (e.g., App Service, Functions, Storage, Key Vault, API Management)

• Experience with CI/CD and environment promotion practices (e.g., pipelines, release management, configuration management), adaptable to OutSystems-specific tooling

• Solid SQL skills and experience working with relational databases (e.g., SQL Server and/or Oracle), including performance tuning basics

• Ability to produce clear technical designs and operational documentation for applications and integrations

• Strong communication skills and ability to collaborate with product, QA, and platform teams throughout delivery

• Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience

Desirable Skills:

• Experience designing and implementing frontend applications

• Experience with API Management platforms

• Experience with cloud serverless applications

• Experience with mobile/tablet development including responsive design and hybrid applications

• Knowledge of other approaches discussed in the Agile space: XP, Kanban, BDD, TDD

• Insurance experience is desirable although not essential

What We Offer:

• 401(k) with competitive company matching

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

• Company paid group term life, short- term disability and long-term disability coverage

• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days

• Paid parental leave

• 4-week paid sabbatical after every 5 years of service

• Financial Adoption Assistance and Medical Travel Reimbursement Programs

• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

• Company paid subscription to Headspace to support employees' mental health and wellbeing

• 2024 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program

• Dynamic, creative, and values-driven culture

• Modern and open office spaces, complimentary drinks

• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Salary Range: $125-$165k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

**Please note that this position is hybrid and requires two (2) days in our office weekly**

About Hiscox:

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox USA:

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 500 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, and terrorism.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

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