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Oracle Retail Testing Jobs (NOW HIRING)

J.Jill

Sr Quality Assurance IS Specialist

Quincy, MA · On-site

$90K - $115K/yr

Validate Oracle Retail POS workflows including sales, returns, exchanges, promotions, loyalty, gift cards, inventory lookup, and payment processing. * Perform end-to-end testing across POS ...

OLR

QA Analyst

Solon, OH · On-site

Plan, design, and execute manual and automated testing for Oracle Retail and Jumpmind retail applications, ensuring software quality through functional, integration, regression, and end-to-end ...

J.Jill

Sr Quality Assurance IS Specialist

Quincy, MA · On-site

$100 - $125/hr

Validate Oracle Retail POS workflows including sales, returns, exchanges, promotions, loyalty, gift cards, inventory lookup, and payment processing. * Perform end-to-end testing across POS ...

OLR Retail

Associate QA Analyst

Solon, OH · On-site

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... Experience & Qualifications * 1+yearof experience in software testing or automation (Java ...

OLR Retail

Associate QA Analyst

Solon, OH · On-site

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... Experience & Qualifications * 1+ year of experience in software testing or automation (Java ...

OLR Group Limited

QA Analyst

Solon, OH · On-site

$80 - $100/hr

Plan, design, and execute manual and automated testing for Oracle Retail and Jumpmind retail applications, ensuring software quality through functional, integration, regression, and end-to-end ...

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Oracle Retail Testing information

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How much do oracle retail testing jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for oracle retail testing in the United States is $56.25, according to ZipRecruiter salary data. Most workers in this role earn between $54.57 and $57.93 per hour, depending on experience, location, and employer.

What is Oracle Retail Testing?

Oracle Retail Testing is the process of evaluating and validating Oracle Retail software solutions, such as merchandising, store operations, and planning applications, to ensure they function correctly and meet business requirements. This involves creating test cases, executing tests, identifying defects, and verifying fixes across different Oracle Retail modules. The goal is to ensure a seamless implementation, integration, and performance, minimizing the risk of issues when the system goes live. Oracle Retail Testing often requires specialized knowledge of retail processes and Oracle applications.

What are the key skills and qualifications needed to thrive as an Oracle Retail Testing professional?

To thrive in Oracle Retail Testing, you need expertise in software testing methodologies, a solid understanding of Oracle Retail modules, and familiarity with retail business processes, often supported by a degree in computer science or a related field. Proficiency in test management tools (like HP ALM or Jira), automation frameworks (such as Selenium), and knowledge of SQL and Oracle Retail applications are typically required. Strong analytical thinking, attention to detail, and effective communication set top professionals apart in this field. These skills ensure accurate validation of retail solutions, minimize defects, and support seamless retail operations for clients.

What are some common challenges faced by professionals working in Oracle Retail Testing, and how can they be addressed?

Professionals in Oracle Retail Testing often encounter challenges related to complex integration scenarios and frequent system updates. Ensuring end-to-end testing across various modules, such as merchandising and store operations, requires strong coordination with development and business teams to fully understand business processes and data flows. Additionally, keeping pace with evolving retail requirements and customizations can be demanding. Staying updated on new Oracle Retail releases, maintaining clear test documentation, and collaborating closely with cross-functional teams are key strategies for overcoming these challenges.

What is the difference between Oracle Retail Testing vs Oracle Retail Support?

AspectOracle Retail TestingOracle Retail Support
Primary FocusTesting and validating retail software systemsProviding ongoing support and troubleshooting for retail software
Required SkillsTesting methodologies, QA tools, retail systems knowledgeCustomer support, issue resolution, retail system expertise
Work EnvironmentQA teams, testing labs, project-basedHelp desks, support centers, client sites
CertificationsTesting certifications, Oracle Retail certificationsSupport and customer service certifications, Oracle Retail certifications

Oracle Retail Testing focuses on validating retail software through testing processes, while Oracle Retail Support involves assisting clients with ongoing system issues. Both roles require Oracle Retail certifications and industry knowledge, but differ in daily tasks and work environment.

What cities are hiring for Oracle Retail Testing jobs?

Cities with the most Oracle Retail Testing job openings:

What states have the most Oracle Retail Testing jobs?

States with the most job openings for Oracle Retail Testing jobs include:

What job categories do people searching Oracle Retail Testing jobs look for?

The top searched job categories for Oracle Retail Testing jobs are:

Oracle Retail Testing jobs near you

Oracle Simphony Production Support Lead

Fremont, CA • On-site

SkillNet Solutions, Inc.
IT Services • 201 - 500 employees
Learn more about SkillNet Solutions, Inc.external

Full-time

Posted 9 days ago

Job description

Title: Oracle Simphony Production Support Lead
Type: Full time/Contract
Location: Bay Area, CA
Job Summary
  • Own and drive stability, performance, and continuous improvement of the Oracle Simphony POS environment.
  • Lead a team of support analysts, manage incident and problem resolution, and serve as the primary escalation point for Simphony-related production issues across restaurant/retail operations.

Key Responsibilities
  • Lead day-to-day production support operations for Oracle Simphony POS, ensuring high system availability across all locations and business units.
  • Own incident management from triage through root cause analysis and resolution, meeting defined SLAs for critical and high-priority issues.
  • Manage and mentor a team of production support analysts, coordinating on-call rotations and escalation procedures for 24/7 coverage.
  • Serve as the primary liaison with Oracle Support (SRs, patches, and escalations) and coordinate with Oracle on critical outages.
  • Drive problem management to identify recurring issues and implement permanent fixes, reducing repeat incidents.
  • Coordinate patch management, version upgrades, and configuration changes across Simphony environments (EMC, workstations, KDS, enterprise back office).
  • Partner with infrastructure, network, and DBA teams to troubleshoot environment, connectivity, and database-related issues impacting POS operations.
  • Maintain and improve monitoring, alerting, and reporting to proactively identify issues before they impact business operations.
  • Document support procedures, runbooks, and knowledge base articles to improve team efficiency and reduce mean time to resolution.
  • Manage change control processes for production changes, ensuring proper testing and approval before deployment.
  • Communicate status updates, incident summaries, and post-mortems to stakeholders and leadership.
  • Support integration points between Simphony and third-party/enterprise systems (payment processing, loyalty, inventory, reporting/BI, labor management).

Required Qualifications
  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • 7+ years of experience in production support or application support roles, with significant hands-on Oracle Simphony (or MICROS Simphony) experience.
  • Strong working knowledge of Simphony architecture, including EMC configuration, Simphony database, workstations/KDS, and enterprise back office reporting.
  • Experience leading or mentoring a support team, with demonstrated ownership of incident and problem management processes.
  • Solid understanding of SQL and ability to troubleshoot database-related issues.
  • Experience with ITIL-based incident, problem, and change management practices.
  • Strong communication skills, with the ability to manage stakeholder expectations during high-pressure incidents.
  • Ability to work flexible hours and participate in on-call rotation, including nights, weekends, and holidays as needed given the retail/hospitality environment.

Preferred Qualifications
  • Experience with additional Oracle Retail or Oracle Hospitality products (Oracle Retail Xstore, Oracle Hospitality Reporting and Analytics, Oracle Payment Interface).
  • Experience integrating Simphony with third-party POS, payment gateways, or loyalty platforms.
  • ITIL certification.
  • Prior experience in restaurant, hospitality, or multi-site retail environments.
  • Familiarity with cloud/hybrid Simphony deployments and Oracle Cloud infrastructure.

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