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Optus Jobs (NOW HIRING)

Optus, Inc

Service Delivery Coordinator

Jonesboro, AR · On-site

$17.50 - $18/hr

Model appropriate behavior in regard to Optus' Core Values and Code of Ethics policies and support Optus' team approach to quality to drive Optus forward * Other duties or tasks assigned by ...

Optus, Inc

Service Delivery Coordinator

Jonesboro, AR · On-site

$17.50 - $18/hr

Model appropriate behavior in regard to Optus' Core Values and Code of Ethics policies and support Optus' team approach to quality to drive Optus forward * Other duties or tasks assigned by ...

Optus, Inc

Manager of Project Delivery

Jonesboro, AR · On-site +1

Model behaviors aligned with Optus' Core Values and Code of Ethics. * Train, guide, and develop direct reports to meet organizational goals. * Facilitate team meetings, hold one-on-ones, and address ...

Optus, Inc

Manager of Project Delivery

Jonesboro, AR · On-site +1

Model behaviors aligned with Optus' Core Values and Code of Ethics. * Train, guide, and develop direct reports to meet organizational goals. * Facilitate team meetings, hold one-on-ones, and address ...

Optus, Inc

Manager of Project Delivery

Jonesboro, AR · Remote

Model behaviors aligned with Optus' Core Values and Code of Ethics. * Train, guide, and develop direct reports to meet organizational goals. * Facilitate team meetings, hold one-on-ones, and address ...

Optus, Inc

Manager of Project Delivery

Jonesboro, AR · Remote

Model behaviors aligned with Optus' Core Values and Code of Ethics. * Train, guide, and develop direct reports to meet organizational goals. * Facilitate team meetings, hold one-on-ones, and address ...

Optus, Inc

Lead Traveling Cabling Technician

Jonesboro, AR · On-site +1

$26 - $30/hr

At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages its expertise and commitment to CX to streamline ...

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Optus information

What are the key skills and qualifications needed to thrive as an Optus employee, and why are they important?

To thrive as an Optus employee, you need strong communication, problem-solving, and teamwork skills, typically supported by relevant qualifications in telecommunications, IT, sales, or customer service. Familiarity with CRM systems, telecommunications infrastructure, and digital tools is often required, along with certifications such as Cisco or ITIL for technical roles. Excellent interpersonal skills, adaptability, and a customer-focused mindset make individuals stand out in this environment. These abilities are essential for delivering high-quality service, driving innovation, and maintaining customer satisfaction in a dynamic industry.

What types of career advancement opportunities are available for employees at Optus?

At Optus, employees have access to a range of career growth opportunities, including internal job rotations, leadership development programs, and ongoing training initiatives. The company encourages staff to upskill and explore different career paths within the organization, whether in technical roles, customer service, or management. Teams often collaborate across departments, which can open doors to cross-functional projects and promotions. Regular performance reviews and mentorship programs also support employees in achieving their professional goals.

What is Optus and what does the company do?

Optus is a major telecommunications company in Australia, providing a wide range of services including mobile phone plans, internet, home phone, and business solutions. As the second-largest wireless carrier in the country, Optus offers both prepaid and postpaid services to millions of customers. The company also delivers entertainment, broadband, and enterprise solutions, aiming to connect people and businesses across Australia. Optus is known for its innovation in technology and its extensive mobile network coverage.

What is the difference between Optus vs Telstra Customer Service Representative?

AspectOptus Customer Service RepresentativeTelstra Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail outlets, remote roles
Employer & Industry UsageTelecommunications provider, Australia-wideTelecommunications provider, Australia-wide
Common Search & ComparisonCustomer service roles at OptusCustomer service roles at Telstra

Both Optus and Telstra Customer Service Representatives typically require similar credentials and work in comparable environments within the telecommunications industry. The main differences lie in company-specific policies, training programs, and customer base. Candidates often compare these roles to determine which company aligns better with their career goals or preferred work environment.

More about Optus jobs
What cities are hiring for Optus jobs? Cities with the most Optus job openings:
What states have the most Optus jobs? States with the most job openings for Optus jobs include:
What job categories do people searching Optus jobs look for? The top searched job categories for Optus jobs are:
Optus jobs near you
Infographic showing various Optus job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Business Development Manager, National Accounts

Business Development Manager, National Accounts

Optus, Inc

Jonesboro, AR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Join the team known as the innovative partner of choice in the business communications world. We offer an end-to-end approach to complex communications challenges to national multi-site enterprise organizations, large campus institutions and enterprise resellers.
The Business Development Manager is responsible for acquiring new customers, and building relationships with prospects, as this role will garner and meet with potential clients; provide prospective customers with all services offered; work with prospects to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue. They will model the appropriate behavior regarding Optus' Core Values and Code of Ethics Policies and supports Optus' team approach to Quality.
For candidates outside of driving distance to our office, this role may be offered as a remote opportunity.
RESPONSIBILITIES:
  • Identify prospect opportunities within target customer profile.
  • Ensure necessary production to achieve sales goals as measured by the established Revenue and Gross Profit Contribution goals.
  • Provide monthly and quarterly sales forecasts.
  • Partner closely with Marketing and the Business Development Representative (BDR) team to drive new lead generation initiatives and support pipeline growth
  • Developing action plans to grow sales volume for each qualified prospect.
  • Selling Optus' full product suite to new customers.
  • Can create opportunities by initiating contact with prospects and generating interest.
  • Prospecting and gaining commitments from new multi-site accounts.
  • Can articulate Optus' product and service offerings and value proposition.
  • Model appropriate behavior regarding Optus' Core Values and Code of Ethics Policies and supports Optus' team approach to Quality.

PREFERRED ATTRIBUTES:
  • Must have a positive attitude and have strong written and verbal communication skills, and a strong customer service ethic.
  • This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.
  • Demonstrated ability to manage the full sales cycle for new customers, from prospecting through close, with a strong track record of identifying and securing new business opportunities.

REQUIREMENTS:
  • B.S. Degree in Business or related field or equivalent experience (at least 4 years of business to business sales) preferred.
  • Proven track record of ability to carry quotas and sell on a successful basis preferred.
  • Previous experience or knowledge of cloud technology business is a plus.
  • Must have an understanding of sales principles.
  • Proficient in Windows, Excel, PowerPoint and Word.

WHAT WE OFFER:
  • Base + Commission
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

WHO WE ARE:
We're not just another IT services firm-we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.
At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.
PHYSICAL DEMANDS/WORKING CONDITIONS:
As much as 25% travel to customer locations. Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs., periodically, throughout workday. Ability to stand, walk, sit in one place, squat and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions.
"Equal Opportunity M/F/Disability/Vet Employer"

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