Optus Jobs in California (NOW HIRING)

Job Title: Human Resources Manager

Employment Type: W2, Full-time, Temporary (7 months)

Target Start Date: October 1, 2026

Pay: $90,000 - $110,000 / year + Completion Bonus

Location: Redwood City, CA (Hybrid)

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions. Together with Optus and our regional associates Airtel, AIS, Globe and Telkomsel, we have a presence in 21 countries. Besides core telecom services, we provide an extensive range of digital solutions. This includes cloud, cyber security and digital advertising to enterprises as well as entertainment and mobile financial services to millions of consumers.

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Purpose of the Job

• To lead and manage all HR functions for Singtel USA office, ensuring full compliance with federal and California state employment law, and Singtel Group policies and standards.
• To oversee HR governance and employee matters across Canada, Brazil and other Americas locations (as needed), ensuring compliance with local employment legislation, regulatory requirements, and Singtel Group policies and standards.
• To drive the implementation of HR strategies, policies, and initiatives in close partnership with HQ HR.
• To serve as the primary point of contact for employee relations, benefits, and workforce matters.
• To support the Country Director and business leaders in building a compliant, engaged, and high-performing local workforce.

Key Responsibilities

• Manage the full recruitment life cycle: sourcing, screening, interviewing, and extending offers.
• Oversee onboarding and new hire administration, including I-9 verification, orientation, cross department facilitation, and immigration support for international hires.
• Ensure accurate and timely processing and documentation of payroll, tax withholdings, and statutory filings, partnering with the payroll vendor and HQ Payroll.
• Administer employee benefits programs, including health insurance, 401(k), and other statutory and voluntary benefits, partnering with the benefits broker on renewals and plan changes.
• Partner with the Country Director to design and implement employee engagement, culture, and retention initiatives.
• Manage employee relations matters, including counseling, investigations, performance management, and disciplinary actions, in consultation with the Country Director and HQ HR.
• Advise the Country Director and management on employment law developments and their impact on company policies and practices.
• Maintain and update HR records, policies, and employee handbook to reflect current employment regulations and industry best practices.
• Undertake other HR projects and ad hoc tasks assigned by the Country Director or HQ HR.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field; PHR/SHRM-CP certification is a plus.
• 5 to 7 years of progressive HR experience, preferably within a technology or sales-driven organization.
• Strong working knowledge of California and U.S. federal employment law.
• Excellent communication and interpersonal skills, with the ability to work independently as a hands-on single contributor while managing multiple stakeholders.
• Comfortable operating within a matrix reporting structure and collaborating closely with HQ HR and regional leadership.

Singtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.