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Optical Sales Assistant Jobs in Delaware (NOW HIRING)

Retail Sales Associate

Wilmington, DE

$14.50 - $16.75/hr

Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy's ... * Assist with minor adjustments and repairs. * Maintain a clean, organized, and visually appealing ...

Retail Sales Associate

Wilmington, DE · On-site

$14.50 - $16.75/hr

Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy's ... * Assist with minor adjustments and repairs. * Maintain a clean, organized, and visually appealing ...

Retail Sales Associate

Wilmington, DE · On-site

$14.50 - $16.75/hr

Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy's ... * Assist with minor adjustments and repairs. * Maintain a clean, organized, and visually appealing ...

Ensure our optical merchandise meets optical standards, patient requirements and requests About You ... Experience driving business and sales operations in a complex, customer-facing, fast-paced ...

Ensure our optical merchandise meets optical standards, patient requirements and requests About You ... Experience driving business and sales operations in a complex, customer-facing, fast-paced ...

Retail Sales Associate

Rehoboth Beach, DE · On-site

$14.50 - $16.75/hr

Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all ... * Assist with minor adjustments and repairs. * Maintain a clean, organized, and visually appealing ...

Retail Sales Associate

Rehoboth Beach, DE · On-site

$14.50 - $16.75/hr

Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all ... * Assist with minor adjustments and repairs. * Maintain a clean, organized, and visually appealing ...

Optical Sales Assistant information

What are the key skills and qualifications needed to thrive as an optical sales assistant?

To thrive as an Optical Sales Assistant, you need strong customer service skills, basic optical knowledge, and preferably experience in retail or sales. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and lens fitting tools is typically required. Excellent communication, attention to detail, and a friendly demeanor help build trust with customers and support teamwork. These skills are essential for delivering personalized service, ensuring accurate orders, and achieving sales goals in a competitive optical environment.

What are some common challenges optical sales assistants face when helping customers choose eyewear?

Optical Sales Assistants often encounter the challenge of balancing style preferences with prescription requirements and budget constraints. Customers may be uncertain about frame options, lens types, or insurance coverage, requiring clear communication and patience to guide them through choices. Building trust through product knowledge and attentiveness is key, as is collaborating with optometrists and lab technicians to ensure customer satisfaction. Overcoming these challenges helps develop strong customer service and sales skills in a dynamic retail environment.

What is the difference between Optical Sales Assistant vs Optical Technician?

AspectOptical Sales AssistantOptical Technician
CredentialsCustomer service skills, sales experienceOptical dispensing certification, technical training
Work EnvironmentRetail optical stores, eyewear outletsLaboratories, optical clinics, retail stores
Employer & IndustryOptical retail chains, independent eyewear shopsOptical labs, healthcare providers, retail optical
Common Search & ComparisonCustomer service, sales support, eyewear salesLens fitting, optical device adjustments, technical repairs

While Optical Sales Assistants focus on customer service and eyewear sales, Optical Technicians handle lens fitting, repairs, and technical optical work. Both roles are essential in the optical industry but differ in skills, responsibilities, and certifications.

How to become an optical sales assistant?

To become an optical sales assistant, candidates typically need a high school diploma or equivalent and should develop strong customer service and communication skills. Experience in retail or sales is beneficial, and some employers may prefer knowledge of optical products or certification in optical retail. On-the-job training is common, and familiarity with point-of-sale systems can be advantageous.

What does an optical sales assistant do?

An optical sales assistant helps customers select and purchase eyewear, such as glasses and contact lenses, by providing product information and fitting assistance. They may also handle transactions, maintain store displays, and support opticians with basic customer service tasks. Knowledge of optical products and good communication skills are important in this role.

Can you be an optical sales assistant with no experience?

Optical sales assistants typically do not need prior experience, as on-the-job training is common. Employers often look for good communication skills and a customer-focused attitude, and some may require basic knowledge of optical products or certification in optical retail. Entry-level positions are available for those new to the field.
What are the most commonly searched types of Optical Sales jobs in Delaware? The most popular types of Optical Sales jobs in Delaware are:
What are popular job titles related to Optical Sales Assistant jobs in Delaware? For Optical Sales Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Optical Sales Assistant jobs in Delaware look for? The top searched job categories for Optical Sales Assistant jobs in Delaware are:
What cities in Delaware are hiring for Optical Sales Assistant jobs? Cities in Delaware with the most Optical Sales Assistant job openings:
Infographic showing various Optical Sales Assistant job openings in Delaware as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

$14.50 - $16.75/hr

Part-time

Medical, Retirement, PTO

Posted 8 days ago


EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

8th of 39 rated optical retailers


Job description

Requisition ID: 938392 
Store #: 
002290 LensCrafters 
Position: Casual Part-Time 
Total Rewards: Benefits/Incentive Information

LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S.

Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.

LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths.

If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.

JOB DESCRIPTION

GENERAL FUNCTION

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele. 

MAJOR DUTIES AND RESPONSIBILITIES

  • Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
  • Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
  • Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
  • Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
  • Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
  • Assist with minor adjustments and repairs.
  • Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
  • Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
  • Understands and adheres to all brand policies and procedures.
  • Perform other miscellaneous duties as assigned by management.

 

BASIC QUALIFICATIONS 

  • High school diploma or equivalent.
  • 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Must be punctual and reliable. Timeliness and dependability are essential.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
  • Demonstrated ability to achieve sales targets and exceed customer expectations.
  • A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
  • Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
  • Ability to stand for extended periods and lift up to 25 pounds.

PREFERRED QUALIFICATIONS

  • Experience operating a POS system.
  • Luxury sales or eyewear industry experience.

Pay Range:   - 24.03 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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