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Optical Receptionist Jobs (NOW HIRING)

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Dr. Bermel and Associates

Receptionist

Leesburg, VA · On-site

$16 - $21/hr

This is paired with our executive teams optical experience well over 30 years, which has paved the way for us to expand and grow in Virginia. We are looking for an Optical Receptionist who is a self ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA

$15.50 - $20.50/hr

This is paired with our executive teams optical experience well over 30 years, which has paved the way for us to expand and grow in Virginia. We are looking for an Optical Receptionist who is a self ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA

$15.50 - $20.50/hr

This is paired with our executive teams optical experience well over 30 years, which has paved the way for us to expand and grow in Virginia. We are looking for an Optical Receptionist who is a self ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA · On-site

$15.50 - $20.50/hr

This is paired with our executive teams optical experience well over 30 years, which has paved the way for us to expand and grow in Virginia. We are looking for an Optical Receptionist who is a self ...

Dr. Bermel and Associates

Receptionist

Leesburg, VA

$16 - $21/hr

This is paired with our executive teams optical experience well over 30 years, which has paved the way for us to expand and grow in Virginia. We are looking for an Optical Receptionist who is a self ...

Dr. Bermel and Associates

Receptionist

Leesburg, VA

$16 - $21/hr

This is paired with our executive teams optical experience well over 30 years, which has paved the way for us to expand and grow in Virginia. We are looking for an Optical Receptionist who is a self ...

Pearle Vision

Receptionist

Elk River, MN · On-site

$16.75 - $22/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand values and reputation is of highest importance. The Optical Receptionist ...

Pearle Vision

Receptionist

Elk River, MN

$16.75 - $22/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand values and reputation is of highest importance. The Optical Receptionist ...

Complete Eyecare PC

Optical Receptionist

Houston, TX · On-site

$16 - $18/hr

Position Overview The Front Desk Receptionist is responsible for managing the daily flow of the ... Minimum 1 year of experience in an optical or medical office (Required) * Previous front desk or ...

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Optical Receptionist information

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How much do optical receptionist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for optical receptionist in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

Can you be an optical assistant with no experience?

Optical assistants can often start with little or no prior experience, as on-the-job training is common. Basic skills in customer service, attention to detail, and familiarity with optical equipment can be helpful, and some employers may require or prefer certification or training programs. Experience requirements vary by employer, but entry-level positions are typically accessible to newcomers.

What does an optical receptionist do?

An optical receptionist greets patients, schedules appointments, manages patient records, and handles phone inquiries in an eye care or optical clinic. They often use scheduling software and must have good communication skills to assist patients and coordinate with staff.

What is the difference between Optical Receptionist vs Optical Technician?

AspectOptical ReceptionistOptical Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingCertification or associate degree in optical technology
Work EnvironmentFront desk, patient interaction, administrative tasksLaboratory or optical store, technical equipment use
Employer & IndustryOptical clinics, eyewear stores, healthcare facilitiesOptical labs, eyewear manufacturing, healthcare

While both roles are integral to the optical industry, an Optical Receptionist primarily handles administrative duties and patient interactions at the front desk. In contrast, an Optical Technician focuses on the technical aspects of lens fitting and eyewear adjustments. Understanding these differences helps job seekers identify the right career path within the optical field.

What are the key skills and qualifications needed to thrive as an Optical Receptionist, and why are they important?

To thrive as an Optical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of optometry office procedures, often supported by a high school diploma or equivalent. Familiarity with practice management software, appointment scheduling systems, and insurance billing platforms is typically required. Exceptional customer service, multitasking ability, and clear communication help you build rapport with patients and manage front desk responsibilities efficiently. These skills ensure smooth office operations, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges Optical Receptionists face when managing patient schedules and communications?

Optical Receptionists often juggle high volumes of phone calls, appointment requests, and walk-in patients, which requires excellent organizational skills and attention to detail. Managing last-minute cancellations, urgent appointment needs, and insurance verifications can be challenging, especially during busy periods. Effective communication with both patients and the optometry team is essential to ensure smooth patient flow and a positive experience. Adapting to new scheduling systems or updates in office protocols is also a frequent part of the role.

How much does my eye doctor pay for front desk?

An optical receptionist typically earns between $12 and $20 per hour, depending on experience, location, and the employer. The role involves managing patient appointments, insurance processing, and customer service in an eye care setting.

What type of receptionist gets paid the most?

Among receptionists, specialized roles such as medical or legal receptionists tend to earn higher salaries due to the complexity of their responsibilities and required certifications. In particular, medical receptionists often have higher pay compared to general receptionists, especially when working in busy healthcare settings or with advanced administrative skills.
More about Optical Receptionist jobs
What cities are hiring for Optical Receptionist jobs? Cities with the most Optical Receptionist job openings:
What states have the most Optical Receptionist jobs? States with the most job openings for Optical Receptionist jobs include:
What job categories do people searching Optical Receptionist jobs look for? The top searched job categories for Optical Receptionist jobs are:
Optical Receptionist jobs near you
Infographic showing various Optical Receptionist job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.
Optical Receptionist

Optical Receptionist

Vision Care Associates (C)

Springfield, IL • On-site

$15.50 - $20.50/hr

Full-time

Posted yesterday

Job description

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Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:
  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with OthersMust demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer OrientationThe Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team PlayerExhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand ChampionshipAs the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail OrientationMust have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the EnvironmentMust be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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