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Optical Frame Representative Jobs in Ohio (NOW HIRING)

Warby Parker

Licensed Optician - Summit Mall

OH · On-site

... the best frames and lenses based on their prescription needs, face fit, personal style, and ... Optical Education Reimbursement * Free eyewear * And more (just ask!) Some benefits of working at ...

Essilor

Customer Service Representative

Mansfield, OH

$15.25 - $20.75/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... Experience in optics: an asset * Fluent English This posting is for an existing vacancy within our ...

EssilorLuxottica

Customer Service Representative

Ontario, OH · On-site

$15 - $20.25/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... Experience in optics: an asset * Fluent English This posting is for an existing vacancy within our ...

EssilorLuxottica

Customer Service Representative

Mansfield, OH · On-site

$15.25 - $20.75/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... Experience in optics: an asset * Fluent English This posting is for an existing vacancy within our ...

EssilorLuxottica

Customer Service Representative

Mansfield, OH · On-site

$15.25 - $20.75/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... Experience in optics: an asset * Fluent English This posting is for an existing vacancy within our ...

Essilor

Customer Service Coordinator

Youngstown, OH

$17 - $22.25/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... GENERAL FUNCTION The Customer Service Coordinator for Classic Optical Laboratories reports to the ...

EssilorLuxottica

Customer Service Coordinator

Youngstown, OH · On-site

$17 - $22.25/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... GENERAL FUNCTION The Customer Service Coordinator for Classic Optical Laboratories reports to the ...

Health Partners

Travel Optometric Technician

Toledo, OH · On-site

$15 - $18.50/hr

... optician with eyeglass frame selection and Pupillary Distance (PD) measurements as needed. * Ensure ... The work environment characteristics described here are representative of those an employee ...

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Optical Frame Representative information

What is an optical frame representative?

An Optical Frame Representative is a sales professional who works for eyewear manufacturers or distributors, promoting and selling optical frames to optometrists, optical shops, and retail stores. They are responsible for showcasing the latest frame collections, educating clients about product features, negotiating sales terms, and maintaining client relationships. Optical Frame Representatives often travel within assigned territories to meet with clients, attend industry events, and stay updated on eyewear trends. Their role is crucial in connecting eyewear brands with retailers and ensuring customers have access to a variety of stylish and functional frame options.

What is the difference between Optical Frame Representative vs Optical Sales Associate?

AspectOptical Frame RepresentativeOptical Sales Associate
CredentialsTypically requires optical or sales certificationsUsually no formal certifications required
Work EnvironmentTraveling to eye care providers and optical storesRetail optical stores or eyewear departments
Employer & IndustryOptical manufacturers, distributors, or wholesale companiesOptical retail stores or chains
Search & Comparison IntentLooking for sales roles representing optical brandsSeeking retail optical sales positions

Optical Frame Representatives focus on promoting and selling eyewear to eye care professionals and optical stores, often traveling and requiring specific optical sales certifications. In contrast, Optical Sales Associates work directly in retail stores, assisting customers with eyewear selection. Both roles are essential in the optical industry but differ mainly in their work environment and responsibilities.

What are the key skills and qualifications needed to thrive as an optical frame representative?

To thrive as an Optical Frame Representative, you need strong sales skills, in-depth product knowledge of eyewear, and typically a background in optical retail or related experience. Familiarity with inventory management systems, CRM software, and point-of-sale technology is important. Excellent interpersonal communication, active listening, and relationship-building skills help you connect with clients and drive sales. These abilities are crucial for effectively presenting products, managing client accounts, and achieving sales targets in a competitive market.

What are the main responsibilities of an optical frame representative?

An Optical Frame Representative typically spends their week visiting optical retailers and eye care professionals to showcase new frame collections, provide product training, and manage orders. The role involves maintaining strong client relationships, addressing customer inquiries, and ensuring displays are up-to-date with the latest styles. Representatives also gather feedback from clients, collaborate with internal sales and marketing teams, and monitor market trends to identify new business opportunities. This mix of independent fieldwork and teamwork makes the position dynamic and client-focused.
What are popular job titles related to Optical Frame Representative jobs in Ohio? For Optical Frame Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Optical Frame Representative jobs in Ohio look for? The top searched job categories for Optical Frame Representative jobs in Ohio are:
What cities in Ohio are hiring for Optical Frame Representative jobs? Cities in Ohio with the most Optical Frame Representative job openings:
Optical Frame Representative jobs near you
Infographic showing various Optical Frame Representative job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

EssilorLuxottica SA

Mansfield, OH • On-site

$15.25 - $20.75/hr

Other

Re-posted 2 hours ago

EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 294 frontline employees who took The Breakroom Quiz

8th of 39 rated optical retailers

Job description

Customer Service Representative

Brand: Essilor and Subsidiaries Location: Mansfield, OH, US, 44906 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

General Function

You will be responsible for providing professional services to our internal and external clients by responding to their telephone inquiries, processing client orders, and ensuring that all data is entered accurately.

Main Functions
  • Respond to customer phone calls, emails, chats
  • Perform computer entry as required, orders that may come from phone calls, faxes, emails or other sources
  • To provide technical information about our products and answer questions regarding the use of the electronic (web) ordering systems
  • Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs
  • Manage daily service level reports
Qualifications

High school diploma; 3 to 5 years of experience in a similar position; Good analytical and problem-solving skills; Ability to work in a dynamic environment with minimal supervision; Knowledge of Microsoft Office and Gmail family software; Ability to multitask; Team player and ability to interact with various departments; Experience in optics: an asset Fluent English

What EssilorLuxottica employees say

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