Freeport, IL · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Freeport, IL · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Forest Lake, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Forest Lake, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Red Wing, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Red Wing, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Appleton, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Appleton, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Dilworth, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Dilworth, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Red Wing, MN · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Red Wing, MN · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Green Bay, WI · On-site
$15.50 - $19.25/hr
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in ...
Quick apply
Green Bay, WI · On-site
$15.50 - $19.25/hr
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in ...
Portage, WI · On-site
$17 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Portage, WI · On-site
$17 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Neenah, WI · On-site
$16.50 - $20.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Neenah, WI · On-site
$16.50 - $20.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Duluth, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Duluth, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Papillion, NE · On-site
$14.75 - $18.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Papillion, NE · On-site
$14.75 - $18.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Wadena, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Wadena, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Suamico, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Suamico, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Watertown, WI · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Watertown, WI · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Fremont, CA · On-site
$150K - $180K/yr
As the leader, this person will lead the resolution of all Optical customer quality complaints. This person will lead audits, provide final analysis and documentation and drive customer complaints to ...
Fremont, CA · On-site
$150K - $180K/yr
As the leader, this person will lead the resolution of all Optical customer quality complaints. This person will lead audits, provide final analysis and documentation and drive customer complaints to ...
Saint Cloud, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Saint Cloud, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Kalispell, MT · On-site
$15.75 - $19.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Kalispell, MT · On-site
$15.75 - $19.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Watertown, SD · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Watertown, SD · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
$12.02 - $13.35
2% of jobs
$13.35 - $14.69
5% of jobs
$14.69 - $16.02
12% of jobs
$16.47 is the 25th percentile. Wages below this are outliers.
$16.02 - $17.35
18% of jobs
The median wage is $18.39 / hr.
$17.35 - $18.68
17% of jobs
$18.68 - $20.02
16% of jobs
$20.80 is the 75th percentile. Wages above this are outliers.
$20.02 - $21.35
9% of jobs
$21.35 - $22.68
9% of jobs
$22.68 - $24.02
6% of jobs
$24.02 - $25.35
3% of jobs
$25.35 - $26.68
2% of jobs
$12
$19
$26
| Aspect | Optical Customer | Optical Technician |
|---|---|---|
| Credentials | No formal certifications required | Certification or training in optical technology often required |
| Work Environment | Customer service setting, retail or optical store | Laboratory or retail optical shop, hands-on equipment work |
| Employer & Industry | Optical retail stores, eyewear providers | Optical labs, eyewear manufacturing, retail optical stores |
| Job Focus | Assisting customers, selecting eyewear, explaining lens options | Adjusting, repairing, and fitting eyewear, lens processing |
The main difference is that Optical Customers are individuals seeking eyewear services, while Optical Technicians are trained professionals who prepare and repair eyewear. Customers focus on service and product selection, whereas technicians handle technical tasks behind the scenes or in-store.
For Optical Customer jobs, the most frequently searched job titles are:
Freeport, IL • On-site
$15 - $21/hr
Full-time
Medical, Dental, Vision, Life, PTO
Posted 21 days ago
5.6
Based on 25 frontline employees who took The Breakroom Quiz
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Freeport, IL.
On-the-job training provided, no experience necessary.
POSITION SUMMARY:
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.
Taking Care of our teams who take Care of our Patients
DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
· Provide excellent customer and patient service according to company and Optical Center standards
· Analyze patient eyewear needs
· Recommend specific lenses, lens coatings and frames to satisfy patient needs
· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
· Order and dispense eyewear accurately and professionally
· Assist patients with proper frame repairs and adjustments
· Show patients how to insert, remove and care for their contact lenses
· Assist Optometrist with case histories and screenings
BUSINESS AND OPERATIONAL STANDARDS
· Maintain a complete knowledge of third-party plans and claims
· Explain promotions and special lens offerings to patients and customers
· Balance accounts
· Prepare work orders containing specific instructions for Optical Lab
· Process medical billing information
· Ensure proper merchandising of frame inventory
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
· High School Graduate or equivalent
· Maintain license as required by state
· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
· Previous experience in an office and/or optical dispensing is preferred
· Able to handle multiple customer interactions/phone calls at a time
· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
· Able to read and write at a high school graduate level
· Able to sit or stand for extended periods of time
· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
· Ability to lift 10 to 20 pounds
· Ability to see (Near, Distance, Color, and Depth Perception)
· Manual and finger dexterity, as well as hand/arm steadiness
· Ability to grip and hold items
· Good eye and hand coordination
· Able to operate a cash register, various optical equipment and tools
· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
· Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
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Fitness and sports centers
1,001 - 5,000 Employees
Green Bay, WI, US
1962
