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Optical Assistant Jobs in Tennessee (NOW HIRING)

Now Optics

Licensed Optician

Knoxville, TN

... to assist in the sales process. They do this all while matching patient needs with our services and products. About us: Stanton Optical is among the nations fastest growing, full-service retail ...

Now Optics

Licensed Optician

Knoxville, TN · On-site

... to assist in the sales process. They do this all while matching patient needs with our services and products. About us: Stanton Optical is among the nation's fastest growing, full-service retail ...

Now Optics

Licensed Optician

Knoxville, TN · On-site

... to assist in the sales process. They do this all while matching patient needs with our services and products. About us: Stanton Optical is among the nation's fastest growing, full-service retail ...

Stanton Optical

Doctor's Technician

Knoxville, TN

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Stanton Optical

Doctor's Technician

Knoxville, TN · On-site

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Stanton Optical

Doctor's Technician

Knoxville, TN · On-site

At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Elite Eyecare

Optician or Optometry Tech needed

Nashville, TN

$16.75 - $21.50/hr

Responsibilities: * Assist patients with frame selection and fitting, and dispense eyewear * Take ... Process insurance and manage optical inventory * Provide excellent, high-touch patient service in a ...

Walmart

Licensed Optical Manager

White Bluff, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Manager - Optical Center

Vanleer, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Optical Center Manager

Dickson, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Licensed Optical Manager

Dickson, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Manager - Optical Center

Spring Hill, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Optical Center Manager

Vanleer, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Optical Center Manager

Goodlettsville, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

Walmart

Licensed Optical Manager

Ashland City, TN · On-site

$37 - $48.50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution ...

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Optical Assistant information

See Tennessee salary details

$8

$15

$18

How much do optical assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for optical assistant in Tennessee is $15.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.59 per hour, depending on experience, location, and employer.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

Do you need a qualification to be an optical assistant?

Optical assistants typically do not require formal qualifications, but having relevant training or certifications in optical care or customer service can be beneficial. Employers may also provide on-the-job training to develop necessary skills for working with optical equipment and assisting customers.

How much does an optical assistant get paid?

An optical assistant typically earns between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. The role often involves customer service, lens fitting, and using optical equipment.
More about Optical Assistant jobs

What are the most commonly searched types of Optical jobs in Tennessee?

The most popular types of Optical jobs in Tennessee are:

What are popular job titles related to Optical Assistant jobs in Tennessee?

For Optical Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Optical Assistant jobs in Tennessee look for?

The top searched job categories for Optical Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Optical Assistant jobs?

Cities in Tennessee with the most Optical Assistant job openings:

Optical Assistant jobs near you
Infographic showing various Optical Assistant job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $31,547 per year, or $15.2 per hour.

Patient Care Coordinator/ Customer Experience Rep/ Optician Assistant

Music City Optical, Inc

Nashville, TN • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • Health Insurance Stiipend
  • IRA
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Signing bonus
  • Training & development
  • Vision insurance
  • Paid time off

We're a team of four. You'd be one of them.
That's the most important thing to know about this job. 
In a four-person office, there is no "that's not my department." Some days you'll be styling a patient in a $600 Italian Mazzuchelli frame. An hour later you're on the phone straightening out a VSP claim, then shooting a reel of the new collection, then walking a frustrated patient through why their lenses cost what they cost — and doing it in a way that leaves them feeling taken care of. 
If that variety sounds exhausting, this isn't the right fit, and we'd rather you know that now. If it sounds like the opposite of being stuck doing one task for eight hours, keep reading. 
We're an independent practice (we are NOT owned by private equity) that combines real clinical care with a carefully curated collection of independent and luxury eyewear. We're small on purpose. It means the work is visible, the relationships are real, and the person we hire matters enormously. 
What you'd actually do:
Take care of patients
Greet everyone warmly and by name when you can. Handle check-in and check-out, scheduling, phone calls, messages, and follow-up. Keep patient information, consent forms, and documentation accurate in the electronic health record. Answer the phone like a real person, not a script.
When someone is unhappy — a delayed order, a surprise balance, a frame that won't sit right — you're the one who calms the water and fixes it. You'll explain charges, benefits, and next steps clearly, and you'll protect patient confidentiality and follow HIPAA and practice policy without being reminded.
Handle insurance and claims
This is the part most people underestimate, and it's where attention to detail pays off most.
  • Verify vision and medical eligibility and benefits before appointments.  We use ABB Verify which streamlines the task.
  • Navigate insurance portals, including VSP, EyeMed, Medicare, and others
  • Calculate and communicate copays, allowances, deductibles, and estimated patient responsibility
  • Submit electronic claims with supporting documentation
  • Review and post electronic remittance advice (ERA) and explanation-of-benefits information.  We use Eyefinity Encompass and EHR (Mod/Med) and Trizetto to simplify the process.
  • Work claim corrections, denials, outstanding balances, payment reconciliation, and insurance follow-up
  • Keep clean records and flag complex billing matters rather than guessing
Then translate all of it into plain English for the patient standing in front of you. 
You will assist the lead optician on as needed basis and help cover for when he is out of the office. Need to help patients find frames that fit their prescription, their face, their job, and their life. Guide them through frame and lens options consultatively — not by pushing, but by understanding what they need. We will train ideal candidate.  No license needed. 
Over time you'll build real knowledge of independent designers, lens technologies, materials, and current trends. You'll support ordering, order tracking, exchanges, patient notifications, dispensing, and adjustments, and you'll back up the optician wherever the day requires it. We'll teach you the technical side. You bring the eye and the patience. 
Post to social
Create and schedule polished, on-brand content for Instagram and Facebook. Photograph and film new frames and collections, practice updates, and behind-the-scenes moments. Write captions worth reading, respond to routine comments and DMs, and keep the presence consistent rather than sporadic.
You'll spot the opportunities — a beautiful new acetate line, a patient education moment, a special event. And you'll follow patient privacy requirements strictly, with written authorization before anything patient-related goes online.
You don't need to be a professional photographer. You need taste and a willingness to hit publish consistently. 
Who does well here
  • You catch things other people miss. A transposed number in a prescription, a claim coded wrong, a name misspelled on a chart. Details are the whole job in a medical office.
  • You communicate clearly and kindly — in person, on the phone, and in writing. With patients, with the doctor, with the lab, and with insurance reps who are having a bad day.
  • You're genuinely flexible. Cross-training isn't a perk we're selling you — it's the structure of the office. Whoever is free handles what's in front of them.
  • You like helping people. Not tolerating people. Liking them.
  • You follow through. In a small office, a dropped ball doesn't get caught by someone else. Reliability, punctuality, and accountability aren't extras here.
  • You take coaching well and take initiative. You'll be taught a lot. You'll also be trusted to see what needs doing and do it.
  • You're comfortable with technology. Much of our office runs on Apple hardware. You should be able to pick up new software, EHR systems, insurance portals, and payment tools quickly.
Experience that helps
A year or more in any of these is useful — we're not expecting all of them:
  • Optometry, ophthalmology, optical, dental, or medical front-office administration
  • Insurance verification, electronic claims, billing, or payment posting
  • Luxury retail, fashion, styling, hospitality, or consultative sales
  • Electronic health records or practice-management software
  • Business social media or content creation
  • Customer Experience Representative or Patient Care Coordinator
Strong basic math matters. Direct optical experience is a plus. Character, professionalism, adaptability, and a real desire to learn matter just as much. Must be proficient with Apple computers and i-Pads as well as utilizing multiple programs at one time.
$500 sign on bonus after 6 mos and $500 bonus after 12 mos
No weekends or evenings
PTO and holiday pay
Hourly pay plus bonuses