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Optical Associate Jobs in Tennessee (NOW HIRING)

Eyewear Designs Ltd.

Optical sales

Memphis, TN · On-site

If you are an experienced optical sales representative, we want to talk to you. Eyewear Designs LTD, a family-owned eyewear manufacturer, is searching for goal oriented, dedicated, individuals who ...

Walmart

Licensed Optical Manager

Memphis, TN · On-site

$24.50 - $34.50/hr

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ...

Walmart

Licensed Optical Manager

Nashville, TN · On-site

$37 - $48.50/hr

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ...

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Optical Associate information

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.
What are the most commonly searched types of Optical jobs in Tennessee? The most popular types of Optical jobs in Tennessee are:
What cities in Tennessee are hiring for Optical Associate jobs? Cities in Tennessee with the most Optical Associate job openings:
Optical Associate jobs near you
Infographic showing various Optical Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Optical Manager **Crossville, TN

Medical Eyeglass Center Inc

Crossville, TN • On-site

Full-time

Posted 7 days ago

Job description

Optical Department

Locations: Multi-location management around the Crossville (Cumberland) area

Position Overview

We are seeking a dynamic Optical Manager to lead operations for our Houston locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results.

What You’ll Do

Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.

Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.

Recruit, train, and develop a high-performing optical sales team.

Oversee sales performance, inventory management, patient flow, and merchandising strategies.

Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.

Monitor and improve key performance metrics, including sales, collections, and receivables.

Implement promotional initiatives and provide input on product selection and inventory needs.

Serve as the primary liaison between leadership and our client.

What We’re Looking For

Proven leadership experience in optical, retail, or healthcare management.

Strong financial and operational acumen with the ability to analyze data and implement improvements.

Proficiency with all MS Office products

Exceptional communication and relationship-building skills.

Ability to recruit, coach, and inspire a team.

Highly organized, detail-oriented, and adaptable in a fast-paced environment.

Requirements

High School Diploma or GED

Minimum 6 months of experience in optical

Knowledge of frame adjustments and frame repairs

Experience taking accurate measurements (PD, seg height, optical center)

Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)

Experience reading lenses using manual lensometer

Ability to handle insurance eligibility checks and authorizations

Strong attention to detail and accuracy when filling prescriptions

Ability to multitask in a fast-paced environment

Basic computer skills and experience with EHR or optical POS systems

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