Customer Operations Assistant (U26-112) DEPARTMENT: Customer Operations WORK LOCATION/OFFICE: Calgary STATUS: 01 Full Time - Salaried NUMBER OF HIRES: 1 FortisAlberta is seeking a detailoriented and ...
Customer Operations Assistant (U26-112) DEPARTMENT: Customer Operations WORK LOCATION/OFFICE: Calgary STATUS: 01 Full Time - Salaried NUMBER OF HIRES: 1 FortisAlberta is seeking a detailoriented and ...
About the Role The Operations Coordinator will provide support by leading the coordination of equipment and manpower scheduling, project administration, document management, initiation of project ...
About the Role The Operations Coordinator will provide support by leading the coordination of equipment and manpower scheduling, project administration, document management, initiation of project ...
We have an exciting opportunity for a Clinic Operations Coordinator to join our growing startup team offering virtual services and in-person care across multiple Ontario locations. WHY JOIN THE NEWLY ...
We have an exciting opportunity for a Clinic Operations Coordinator to join our growing startup team offering virtual services and in-person care across multiple Ontario locations. WHY JOIN THE NEWLY ...
External Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an ...
External Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an ...
Delivery Operations Analyst
CA$60K - CA$75K/yr
The Delivery Operations Analyst sits at the centre of how work moves through our Execution Office, and the right person will have meaningful influence over how delivery discipline is built at Optiom ...
Delivery Operations Analyst
CA$60K - CA$75K/yr
The Delivery Operations Analyst sits at the centre of how work moves through our Execution Office, and the right person will have meaningful influence over how delivery discipline is built at Optiom ...
Carry out tasks assigned by the officer-in-charge of fire and rescue operations. Ensure his or her tasks are performed in accordance with International SOS Fire and Rescue emergency operations ...
Carry out tasks assigned by the officer-in-charge of fire and rescue operations. Ensure his or her tasks are performed in accordance with International SOS Fire and Rescue emergency operations ...
They are looking for an Operations Administrator to join their team. This role is perfect for someone with good customer service and data entry exprience (bonus if you've dealt with software license ...
Quick apply
They are looking for an Operations Administrator to join their team. This role is perfect for someone with good customer service and data entry exprience (bonus if you've dealt with software license ...
They are looking for an Operations Administrator to join their team. This role is perfect for someone with good customer service and data entry exprience (bonus if you've dealt with software license ...
Quick apply
They are looking for an Operations Administrator to join their team. This role is perfect for someone with good customer service and data entry exprience (bonus if you've dealt with software license ...
Strategy & Operations Manager
Calgary, AB · On-site +1
CA$120K - CA$160K/yr
We're hiring a Strategy & Operations Manager to be the person who brings order to that messy middle. You'll report to our COO and work closely with our VP Finance and VP Tech/AI to install real ...
Strategy & Operations Manager
Calgary, AB · On-site +1
CA$120K - CA$160K/yr
We're hiring a Strategy & Operations Manager to be the person who brings order to that messy middle. You'll report to our COO and work closely with our VP Finance and VP Tech/AI to install real ...
Operations Lead - Full Time
Rocky View County, AB · On-site
CA$20 - CA$23.55/hr
As Team Lead, Operations , you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will ...
Operations Lead - Full Time
Rocky View County, AB · On-site
CA$20 - CA$23.55/hr
As Team Lead, Operations , you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will ...
This role is accountable for ensuring operational performance, customer satisfaction, and budget targets are achieved within a 24/7, single-client environment. As the primary point of contact for the ...
This role is accountable for ensuring operational performance, customer satisfaction, and budget targets are achieved within a 24/7, single-client environment. As the primary point of contact for the ...
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps Engineer role for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large technology firm with a ...
Quick apply
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps Engineer role for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large technology firm with a ...
Operations Lead - Full Time
Calgary, AB · On-site
CA$20 - CA$23.55/hr
As Team Lead, Operations * , you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You ...
Operations Lead - Full Time
Calgary, AB · On-site
CA$20 - CA$23.55/hr
As Team Lead, Operations * , you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You ...
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps Engineer role for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large technology firm with a ...
Quick apply
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps Engineer role for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large technology firm with a ...
Network Operations Technician
Calgary, AB · Remote
We are currently seeking a skilled Network Operations Technician to join our Network Operations team in Calgary ** This role offers the opportunity to work with enterprise networking equipment ...
Quick apply
Network Operations Technician
Calgary, AB · Remote
We are currently seeking a skilled Network Operations Technician to join our Network Operations team in Calgary ** This role offers the opportunity to work with enterprise networking equipment ...
General Manager - Operations
CA$120K/yr
We are entering a stage of rapid growth, and we're investing in leadership to ensure our operations, teams, and customer experience scale the right way. Role Overview The General Manager is a newly ...
General Manager - Operations
CA$120K/yr
We are entering a stage of rapid growth, and we're investing in leadership to ensure our operations, teams, and customer experience scale the right way. Role Overview The General Manager is a newly ...
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps/SRE Engineer for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large fintech firm with a ...
Quick apply
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps/SRE Engineer for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large fintech firm with a ...
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps/SRE Engineer for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large fintech firm with a ...
Quick apply
DevOps Engineer
Calgary, AB · On-site +1
We are looking for an experienced DevOps/SRE Engineer for our client. This is a permanent position, that can either be remote or in-office at Toronto! Our client is a large fintech firm with a ...
Operations Associate I
Calgary, AB · On-site
The Operations Associate is responsible for operating production machine slitters, labeling products, boxing products and other warehouse related activities Core Duties * Operate production machine ...
Operations Associate I
Calgary, AB · On-site
The Operations Associate is responsible for operating production machine slitters, labeling products, boxing products and other warehouse related activities Core Duties * Operate production machine ...
Operations Business Analyst
Calgary, AB · On-site
Reporting to the Senior Manager, Operations Support, the Operations Business Analyst plays a pivotal role in driving operational efficiency and enabling data-driven decision-making across Rogers Care.
Operations Business Analyst
Calgary, AB · On-site
Reporting to the Senior Manager, Operations Support, the Operations Business Analyst plays a pivotal role in driving operational efficiency and enabling data-driven decision-making across Rogers Care.
Operations information
What job makes $10,000 a month without a degree?
What are the key skills and qualifications needed to thrive in Operations, and why are they important?
What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?
What jobs in the US pay 300,000 a year?
What is the difference between Operations vs Customer Service Representative?
| Aspect | Operations | Customer Service Representative |
|---|---|---|
| Required credentials | Varies; often includes business or management certifications | High school diploma or equivalent; some roles may require customer service training |
| Work environment | Office settings, warehouses, or production facilities | Call centers, retail stores, or office environments |
| Employer and industry usage | Common across manufacturing, logistics, and corporate sectors | Common in retail, telecommunications, and service industries |
| Search and comparison intent | Focuses on managing processes, logistics, and overall business operations | Focuses on assisting customers, resolving issues, and providing support |
Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.
What Are Different Jobs in an Operations Department?
The operations department is tasked with increasing company efficiency and requires many different workers. Entry-level positions within the operations department include jobs such as clerical assistants or stores and inventory coordinators. With experience, you can take on additional responsibilities as an operations analyst. With additional training and advanced postsecondary education, such as a bachelor’s degree, you can apply to work as an operations manager. To become the director of operations, you may need a bachelor’s degree and significant work experience or an MBA.
What are 5 careers in operations?
What are 'Operations' jobs?
What does a job in operations do?

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Posted 14 days ago
Job description
ABOUT US
At FortisAlberta we invest in our greatest resource - our people. As Alberta's largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.
APPLICATION DEADLINE: June 12, 2026
TITLE: Customer Operations Assistant (U26-112)Â
DEPARTMENT: Customer Operations Â
WORK LOCATION/OFFICE: Calgary                                                              Â
STATUS: 01 Full Time - Salaried Â
NUMBER OF HIRES:Â 1Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
FortisAlberta is seeking a detailoriented and customerfocused Customer Operations Assistant to support key operational functions within our Customer Operations team!Â
In this role, you will contribute to the accuracy and efficiency of billing, metering, and settlement processes by working with data, systems, and internal stakeholders. You will help ensure highquality information, respond to inquiries, and support workflows that directly impact customer experience and operational performance.Â
This is an excellent opportunity for someone who enjoys problem solving, working with data, and contributing to a collaborative team environment!
Job Description
  Support daily operational processes related to Meter Data Management, Billing, and Load Settlement.
  Perform accurate data entry and validation across internal systems, including processing billing adjustments.
  Run queries and generate reports to support analysis, workflows, and business decisionmaking.
  Respond to internal and external inquiries, resolving issues or escalating when required.
  Monitor and maintain data accuracy to support billing, settlement, and customer records.
  Assist with processing transactions and maintaining system records in accordance with procedures.
  Identify opportunities to improve process efficiency and data quality.
  Participate in special projects and provide general operational support as needed.
Qualifications
  High school diploma plus a minimum of three years of experience working with business data, or an equivalent combination of education and experience.
  Strong data entry skills with a high level of accuracy and attention to detail.
  Basic understanding of billing, metering, or settlement processes in a utility or similar environment.
  Ability to follow procedures, evaluate data, and support issue resolution.
  Strong communication and interpersonal skills with a customerfocused approach.
  Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
Important Information
  Permanent, full-time role.
  Monday - Friday schedule.
  This role is currently based out of our Calgary location with intention to move to Airdrie sometime in the future.
TO APPLY TO THIS POSITION: Please submit your resume via the button below: "Apply"
We thank all applicants for their interest, however, only those candidates to be considered for an interview will be contacted.
If you receive an error message when applying, please contact the system administrator at: Recruitment@fortisalberta.com