ZipRecruiter

Log In

1

Operations Support Manager Jobs in Raleigh, NC (NOW HIRING)

Duncan-Parnell

Operations Support Specialist

Morrisville, NC · On-site

$48K - $64K/yr

The Operations Support Specialist provides operational and administrative support to the Geospatial ... Proven time management skills, with the ability to multitask, prioritize independently, and meet ...

Alphabe Insight Inc

Customer Support Manager

Raleigh, NC · On-site

$63K - $69K/yr

... and operational support. With a focus on professionalism, innovation, and integrity, we are ... Lead, coach, and manage the customer support team * Develop and implement efficient support ...

Infojini Inc

Production Support Manager

Durham, NC · On-site

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details ... Experience implementing and managing a help desk operation. Additional Information All your ...

Domino's

Store Operations Support Specialist

Raleigh, NC · On-site

$50K - $67K/yr

Support the testing and rollout of new innovations or product launches * Act as a resource for ... Minimum 1-year General Management experience at Domino's Pizza store, 2 years preferred

Concord Hospitality

Banquet & Operations Support

Raleigh, NC · On-site

$14.25 - $18.50/hr

Description Operations & Sales Support Overview: Hyatt House Raleigh North Hills is seeking a ... Maintain accurate records and assist with reporting as directed by management. Qualifications:

next page

Showing results 1-20

All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Raleigh, NC

Operations Support Manager information

See Raleigh, NC salary details

$27.2K

$71.1K

$115.7K

How much do operations support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for operations support manager in Raleigh, NC is $71,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $88,900.00 per year, depending on experience, location, and employer.

What is an operations support manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What are the most commonly searched types of Operations Support jobs in Raleigh, NC? The most popular types of Operations Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Support Manager jobs? Cities near Raleigh, NC with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,143 per year, or $34.2 per hour.

Operations Support Specialist

Duncan-Parnell

Morrisville, NC • On-site

$48K - $64K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

The Operations Support Specialist provides operational and administrative support to the Geospatial Customer Success and Operations team. This role is responsible for processing warranty and annual maintenance orders submitted by the Customer Success Team, Sales Team, and customers, while also supporting purchasing activities and the creation of end-customer warranty certificates. The position plays a key role in ensuring accurate, timely, and efficient service delivery.
Summary of Job Duties

  • Process warranty and annual maintenance orders submitted by the Customer Success Team, Sales Team, and customers.
  • Purchase inventory required to fulfill warranty and annual maintenance orders.
  • Register customer information to serial numbers to ensure accurate warranty coverage.
  • Prepare warranty documentation for the Customer Success Team to present to customers.
  • Partner with the Team Lead to maintain virtual warranty inventory and ensure timely, accurate warranty assignments.
  • Participate in monthly virtual inventory reviews with the Team Lead and Shared Services Manager and reconcile counts with ERP records.
  • Prepare weekly, monthly, and quarterly reports as directed by the Team Lead and Shared Services Manager.
  • Perform other duties as assigned by the Team Lead.
Requirements
  • Demonstrated ability to interact with customers and employees in a positive, proactive manner.
  • Strong attention to detail and commitment to accuracy.
  • Technical writing skills preferred.
  • Ability to travel overnight as needed during the training period.
  • Proven time management skills, with the ability to multitask, prioritize independently, and meet deadlines.
  • Strong organizational skills with consistent follow-through.
  • Two or more years of related work experience preferred.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as P21 and Salesforce.
Compensation and Benefits Include:
  • Competitive Salary
  • Medical, dental, vision, accident, life, & long-term disability insurance available
  • Medical and dependent care FSA or HSA
  • 401(k) retirement plan
  • Paid parental leave
  • PTO & Holidays

Disclaimer
The statements above are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be a complete list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside their normal responsibilities as needed.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Apply