Ruan presents a great opportunity within the new Extended Operations Center that is changing the ... Our team members will be trained to provide seamless support and business continuity to Ruan ...
Ruan presents a great opportunity within the new Extended Operations Center that is changing the ... Our team members will be trained to provide seamless support and business continuity to Ruan ...
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Operations Support Coordinator information
See Iowa salary details
$13.55 - $15.62
14% of jobs
$16.43 is the 25th percentile. Wages below this are outliers.
$15.62 - $17.69
29% of jobs
The median wage is $18.19 / hr.
$17.69 - $19.77
31% of jobs
$20.28 is the 75th percentile. Wages above this are outliers.
$19.77 - $21.84
6% of jobs
$21.84 - $23.91
3% of jobs
$23.91 - $25.99
5% of jobs
$25.99 - $28.06
3% of jobs
$28.06 - $30.13
2% of jobs
$30.13 - $32.21
2% of jobs
$32.21 - $34.28
2% of jobs
$34.28 - $36.35
2% of jobs
$13
$20
$36
How much do operations support coordinator jobs pay per hour?
How does an operations support coordinator typically interact with other departments within an organization?
What is the difference between Operations Support Coordinator vs Operations Analyst?
| Aspect | Operations Support Coordinator | Operations Analyst |
|---|---|---|
| Credentials | Typically requires a high school diploma or associate degree; certifications like Certified Operations Manager can be beneficial | Usually requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma or Lean are common |
| Work Environment | Office setting, supporting daily operational activities | Office environment, analyzing data and improving processes |
| Employer & Industry Usage | Used across industries like logistics, manufacturing, and retail for supporting operations teams | Common in corporate, logistics, and manufacturing sectors for data-driven decision making |
The Operations Support Coordinator focuses on assisting with daily operational tasks and supporting teams, while the Operations Analyst emphasizes analyzing data to improve processes. Both roles are essential in operational efficiency but differ in their core functions and skill sets.
What are the key skills and qualifications needed to thrive as an operations support coordinator?
What does an operations support coordinator do?
What is an operations support coordinator?
How much do operations support coordinators make in the US?

Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Ruan Transportation Management Systems rating
7.2
Based on 43 frontline employees who took The Breakroom Quiz
184th of 360 rated logistics
Job description
Schedule: Tuesday & Friday 4:00 PM-10:00 PM.
Every other Saturday & Sunday 7:00 AM-5:00 PM.
Ruan presents a great opportunity within the new Extended Operations Center that is changing the way Ruan does their business. If you appreciate an alternating 3 or 4 day work week that provides lots of time off, then we have found your new home. Our team members will be trained to provide seamless support and business continuity to Ruan's operations team members and customers outside of traditional work hours and provide services that can be more efficiently completed by a centralized team in Des Moines.
Team members will provide central customer service and dispatch support for multiple operations throughout the Ruan network, including drivers, customers, maintenance and operations staff. Assign workload for available drivers, monitor product movements and resolve delivery and scheduling issues. Properly monitor, edit and update the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
- Accurately prepare and process real time data including but not limited to maintaining driver activities in computer systems, driver hours of service, fuel inquiries and other required items. Responsible to update driver and dispatch information into dispatch system real time.
- Respond to customer issues, may include but not limited to looking up information, completing reports and updating orders, recording necessary information and responding to emails.
- Effectively communicate with operations on a regular and timely basis regarding issues impacting the customer and/or their service expectations and commitments.
- Record and maintain an updated computer log of incidences. Manage administrative and customer service responsibilities.
- Assist operations team members and drivers with training and resource material for standard operational processes and procedures as necessary.
- Perform other job related duties and special projects as required.
Job Requirements/Minimum Qualifications:
Education: High School Diploma/GED or equivalent experience
Experience: 1-2 years' experience in Transportation, dispatching, customer service, or other related experience
- Requires excellent oral and written communication skills. Must be able to provide good customer service and problem solving abilities. Must be willing to work 12 hour shifts, weekends and be available to work overtime. Shift schedule: work 4 days off 3, work 3 days off 4. Must be dependable, reliable and able to work independently in a fast pace environment. Needs strong organizational, prioritization, and multitasking skills.
- Employee should have some knowledge in DOT rules and regulations.
- Strong computer skills including MS Office Suite (Word, Excel, Outlook) and ability to learn to work on various software required.
Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.
What Ruan Transportation Management Systems employees say
Pay
Benefits
Hours and flexibility
Workplace
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About RUAN Transportation Management Systems
Sourced by ZipRecruiter
Industry
Trucking
Company size
5,001 - 10,000 Employees
Headquarters location
Des Moines, IA, US
Year founded
1932